Decent prices for high quality home decor items. Fast shipping and the customer service is great, got replied and refunds or replacements instantly, if something was missing or damaged during transpor... See more
Company replied
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WE HAD PROBLEMS SENDING BACK AN ENCOMPLETE PACKAGE. webservicefor Slovenia WAS NOT RECEEVING (declining) OUR MESSAGES, HOW TO SEND BACK ON YOUR COST. WE COULD NOT GET THE STICKER FOR FREE SENDING BACK... See more
Company replied
Sorry, i'm buying stuff online & i forgot details from VIDAXL but i'm satisfied with your offer & prices & service 😊 maybe i miss discounts for costumers; i probably bought 7-10 items in 3 years.. yo... See more
All the parts were delivered,yet I had to make one phone call regarding the information of the second package. No traceability was availible so a very kind employee helped me. Regarding th... See more
Company replied
Company details
Written by the company
vidaXL je mednarodni spletni trgovec, ki ponuja vse za dom, vrt, garažo in različne projekte. Naš koncept temelji na ponudbi široke palete izdelkov, ki ljudem omogočajo, da "živijo za manj". Z enostavnimi rešitvami za znižanje stroškov, ki ne vplivajo negativno na kakovost izdelkov, lahko naredimo naše izdelke dostopne čim večjemu številu ljudi. Skrbimo za razvoj izdelkov in nabavo, marketing in prodajo, logistiko in storitve za stranke ter na ta način ohranjamo popoln nadzor nad funkcionalnostjo, kakovostjo in stroški naših izdelkov.
Contact info
Netherlands
- vidaxl.si
2.9
Average
893 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Poor english help
19 August 2022
everything perfect
13 August 2022
Everything fits and it is easy to…
Everything fits and it is easy to change. I bought part, i wanted to change on old canopy. Only comunication can be better, but it goes.
8 August 2022
Everything was ok.
8 August 2022
Very fast delivery
5 August 2022
At VidaXL I bought excellent product at…
At VidaXL I bought excellent product at more than fair price. Purchase delivered in only five days - during the weekend (to Slovenia).
Warmly recommended seller!
3 August 2022
Wrong payment set in order
Canceled order with no problem and noticed me to create new one.
3 August 2022
Chicken box
On delivery everithing ok, except one smashed corner of the box. Very por quality of the product and bad manual for montage.
2 August 2022
Reply from vidaXL
Dear Mirko Kavčič,
We apologize for the situation and the inconvenience caused.
We contacted you on your personal email, we are waiting for your reply.
We wish you a wonderful day!
Tzveta vidaXL
I couldn't find it anywhere
I couldn't find it anywhere, finally found it with them. Low price, fast delivery. I recommend
31 July 2022
They gave me a very positive and quick solution regarding the return of the product. gave me a very positive and quick…
They gave me a very positive and quick solution regarding the return of the product.
30 July 2022
I like it and is’s usefull
27 July 2022
I recived dameged product and in the…
I recived dameged product and in the begining, i was no satisfied with your feedback. Finally I recived adequate answer an now i am satisfied about your service. Probably it was because of automatic responses from your service.
22 July 2022
vidaXl
I Have some intems to return and everybody on vidaXl i Have contact with was more then heplfull to guide me thru the proces. They answer quick and do everthing to help costumer. Best experiance
18 July 2022
Unprompted review
Good service but extremly low quality…
Good service but extremly low quality of ordered product.
18 July 2022
Reply from vidaXL
Dear Domen Kozole,
We apologize for the situation and the inconvenience caused.
We contacted you on your personal email, we are waiting for your reply.
We wish you a wonderful day!
Tzveta vidaXL
Reply from vidaXL
Dear Robert Lozinšek,
We apologize for the situation and the inconvenience caused.
We contacted you on your personal email, we are waiting for your reply.
We wish you a wonderful day!
Tzveta vidaXL
Item as described
18 July 2022
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