After my experience with Lakesway Leisure for 5 years banging y head against a brick wall ringing Victory was like a breath of fresh air! My wife and I spoke to Joanne and she couldn't of been more he... See more
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Review summary
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Reviews shaping this summary
We needed some maintenance doing on our 2-year old Victory Baywood. Jo in after sales arranged for the engineers to come on a convenient day for us. Juris and Chris arrived spot on time and carried ou... See more
Company replied
Following a call to Victory HQ today, Joanne & the team were so helpful & supportive. The customer service was informative, professional & very friendly. What has been causing us worry was sorted qu... See more
Company replied
We have just had a new Khalo lodge delivered to Derwent Oaks Park in York. All the warranty queries were uploaded to the Victory portal on Tuesday and we had an engineer on park yesterday booked by Ja... See more
Company replied
Company details
Written by the company
Victory Leisure Homes is a holiday home & lodge manufacturer based in East Yorkshire. Our team of industry experts has developed a range of outstanding holiday homes that are underpinned by the knowledge of experienced craftsmen and cutting-edge technology.
Contact info
Victoria House, HU7 0BZ, Hull, United Kingdom
- 01482 386600
- marketing@victoryleisurehomes.co.uk
- victoryleisurehomes.co.uk
4.8
Excellent
396 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Big thank you to Juris and Rhys…
Big thank you to Juris and Rhys who sorted out a problem with water ingress after a storm. They could not have been more helpful, polite and professional. 👍
2 December 2025
Unprompted review
Reply from Victory Leisure Homes
Thank you for your kind review Louisa 😊
Victory have blown me away with the…
Victory have blown me away with the excellent response to any questions I have about faults I have with my lakewood lodge,
Response time exceeds it self
When engineers arrive they are so polite and helpful nothing is to much , so a big big thanks to Victory for the wonderful experience.
1 December 2025
Unprompted review
Reply from Victory Leisure Homes
Thank you for your kind review Ray 😊
Polite & Professional
We were visited today by Steve a Victory repair person. He was polite professional and took no time to resolve our issue.
Which was an external one, working in the wind and rain.
1 December 2025
Unprompted review
Reply from Victory Leisure Homes
Thank you for your kind review Martin 😊
Couldn't locate the correct details…
Couldn't locate the correct details required to log informatin but Scott was very helpful and sorted the issue straightaway for me. Thank you :)
26 November 2025
Unprompted review
Reply from Victory Leisure Homes
Thank you for your kind review Victoria 😊
Lewis Hill & Steve attended to an…
Lewis Hill & Steve attended to an owners quiery.. From arrival they were pleasant, helpful and professional. They went above and beyond to complete the work..
18 November 2025
Unprompted review
Reply from Victory Leisure Homes
Thank you for your kind review Claire😊
Great service
Scott Redford & Paul Whelan have been (have always been) super helpful with any queries i have, always a quick response and resolution- nothing is too much trouble! Such great service.
11 November 2025
Unprompted review
Reply from Victory Leisure Homes
Thank you for your kind review Hannah😊
Polite and efficient job well done
Juris was very helpful and got all the snagging jobs done as requested. Very polite and knowledgeable and left everything tidy afterwards.
11 November 2025
Unprompted review
Reply from Victory Leisure Homes
Thank you for your kind review Clare😊
Steve was very professional and caring
Steve was very professional and caring
10 November 2025
Unprompted review
Reply from Victory Leisure Homes
Thank you for your kind review Kevin 😊
Victory leisure homes
I would really like to give a big shout out to Scott Redford and Paul Whelan who today have given the best customer service, the quick responses and replies have been very welcoming and to have the overall problem solved has left a very happy customer.
Great , helpful, friendly and a real asset to the Vicory team , thanks so much for your help ☺️
5 November 2025
Unprompted review
Reply from Victory Leisure Homes
Thank you for your kind review Sam😊
Nothing is to much trouble with office…
Nothing is to much trouble with office and fitting staff
29 October 2025
Unprompted review
Reply from Victory Leisure Homes
Thank you for your kind review 😊
Replacement door.
Steve did an amazing job fitting our new door.
Friendly, professional and polite. Cleared up and did the job in good time. Would recommend.
29 October 2025
Unprompted review
Reply from Victory Leisure Homes
Thank you for your kind review Janice 😊
Scott and Jamie are always really…
Scott and Jamie are always really helpful and efficient
28 October 2025
Unprompted review
Reply from Victory Leisure Homes
Thank you for your kind review Angie😊
Reply from Victory Leisure Homes
Thank you for your kind review 😊
Lizzie Nelson has provided excellent…
Lizzie Nelson has provided excellent after sales support on more than one occasion. Delighted to write this review for Victory and all the team.
20 October 2025
Unprompted review
Reply from Victory Leisure Homes
Thank you for your kind review!
Always fantastic to update and have the…
Always fantastic to update and have the information required
15 October 2025
Unprompted review
Reply from Victory Leisure Homes
Thanks for your kind review Shelley 😊
Jamie Sonnabend has been really helpful…
Jamie Sonnabend has been really helpful - ensuring my deliveries are communicated over and answering my silly questions
15 October 2025
Unprompted review
Reply from Victory Leisure Homes
Thanks for your kind review Ellie 😊
Reply from Victory Leisure Homes
Thanks for your kind review Lisa 😊
I had a great interaction with Jo…
I had a great interaction with Jo regarding some queries I had. She was very helpful and went above and beyond! Thanks again.
10 October 2025
Unprompted review
Reply from Victory Leisure Homes
Thanks for your kind review Sophia 😊
Reply from Victory Leisure Homes
Thanks for your kind review Dan 😊
Great communication and super helpful
Great communication and super helpful. Has made the process so much easier for me, Much appreciated Jamie, thank you
13 October 2025
Unprompted review
Reply from Victory Leisure Homes
Thanks for your kind review! 😊
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