Victoria Eggs Reviews 

242
TrustScore 3 out of 5

2.9

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Rated 2 out of 5 stars

Very pretty candle holder and nice scent, but the wick was an absolute dud. It just burnt down and down, at a 20p size, so the flame kept on being drowned by wax. In the end I had to cut out 50% of th... See more

Company replied

Rated 2 out of 5 stars

My order arrived within 13 days of my initial order date July 18, 2018. This is not bad from the UK to BC Canada. However, I was not home at the time and the parcel was left outside. Is this a normal... See more

Company replied

Rated 3 out of 5 stars

I received my Christmas themed tea towels very promptly.I was very disappointed with the quality very thin fabric not going to dry very much or are they just to look at!! not sure print quality good.T... See more

Company replied

Rated 4 out of 5 stars

Service felt personal. Products packaged well and as described. 4 stars purely because my Hermes delivery was a day late - having claimed to have tried to deliver (when we were in) the subsequent re... See more

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Company details

  1. Gift Shop
  2. Kitchen Supply Store

Written by the company

Victoria Eggs creates bold and playful homeware and gifts, all proudly Made in Britain. Our products are inspired by a love of all things British and are designed to make you smile by combing simple illustration, clean lines and bright colours. Available worldwide.


Contact info

2.9

Average

TrustScore 3 out of 5

242 reviews

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2.9

All reviews

(242)

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Rated 2 out of 5 stars

Short lasting

Very pretty candle holder and nice scent, but the wick was an absolute dud. It just burnt down and down, at a 20p size, so the flame kept on being drowned by wax. In the end I had to cut out 50% of the wax, making this rather an expensive Christmas candle.

25 December 2024
Unprompted review
Victoria Eggs logo

Reply from Victoria Eggs

We’re truly sorry to hear that the candle didn’t meet your expectations, and we’d like the opportunity to make things right. If you could please send us an email to info@victoriaeggs.com with your order number or email address, and a member of the team will address your concerns directly. Thank you for taking the time to share your feedback.

Rated 1 out of 5 stars

Bought a china mug as a birthday…

Bought a china mug as a birthday present for my goddaughter in the US. The handle broke off in transit.
The mug was wrapped in just a bag, and put in a box, which was shipped in an envelope/bag. There was no padding around the mug, the box or as part of the mailer.

20 March 2022
Unprompted review
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Reply from Victoria Eggs

Hello Anne,
Thank you so much for ordering with us.
I understand we sent your goddaughter a replacement mug, and I am pleased to hear you were happy with the resolution.
I do hope your goddaughter loves her mug; many apologies again that the original arrived damaged.
With best wishes,
Faye

Rated 5 out of 5 stars

Great quality

Great quality. We were thrilled to receive our Christmas baubles & would definitely buy again /recommend.

30 December 2021
Unprompted review
Rated 5 out of 5 stars

Tea Towel

I received a Victoria Eggs Tea Towel in a London Pop Box and it is so nice! The colors are so vibrant and the design is great.The fabric is very high quality also! I would definitely order other items from them!

12 August 2020
Unprompted review
Rated 5 out of 5 stars

Beautiful Christmas Ornament

My daughter bought me a beautiful Victoria Eggs Christmas ornament on her trip to London last November. When she arrived back in Texas, she accidentally dropped it as she was giving it to me. :( I finally got around to ordering a replacement of the ornament (online) to be shipped to the USA. The item arrived in a timely manner and was well-packaged. Can't wait to see it on our Christmas tree in December!

4 May 2020
Unprompted review
Rated 5 out of 5 stars

‘Made in Britain’ - wonderful!

How good to see ‘Made in Britain’ on items from this supplier. Really impressed with the quality of the nautical pieces I bought.

4 May 2020
Unprompted review
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Reply from Victoria Eggs

Thanks so much for your review. I'm really pleased you love 'Made in Britain' as much as we do. Enjoy your nautical items. Many Thanks, Victoria

Rated 4 out of 5 stars

Lovely products

Lovely products! I love her nautical range and the other designs !! Good shipping. They could have been packed a bit nicer though, but that's complaining on a high level ;) Do buy her stuff!!! :)

30 April 2020
Unprompted review
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Reply from Victoria Eggs

Hi Donna, I'm so pleased you love the products, thank you for your kind feedback. Thanks also for the feedback re: packaging, I'm sorry you were disappointed. We try to make everything as eco friendly as possible by using recyclable and minimal packaging however this tends not to be as pretty as some. We are currently looking to improve the packaging and I hope by your next order we do a better job. If you have any further feedback I'd love to hear it, please email victoria@victoriaeggs.com. Many Thanks, Victoria

Rated 5 out of 5 stars

Nautical range.

Nautical goods arrived quickly. I love the simple line drawings and I wish there were cushions in the same theme. The kitchen items fit in so well with my seaside home. I'll definitely be recommending Victoria Eggs to my friends.

27 April 2020
Unprompted review
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Reply from Victoria Eggs

Thanks so much Jan, I'm really pleased you like them. I'm sorry we don't have cushions in the collection. We've had a few customers who have bought the Nautical apron and make cushions from this, it's a lovely thick fabric, so works well! Best wishes, Victoria

Rated 5 out of 5 stars

Brilliant

Brilliant. The delivery was very slow (I thought never, probably because of lockdown) and they proposed to send again (no questions asked) but finally the item arrived

26 April 2020
Unprompted review
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Reply from Victoria Eggs

Thanks Ben, I'm so pleased the items finally arrived. Thank you for your patiences and understanding. Items sent via Royal Mail seem to be taking longer during this difficult time, but thankfully they are arriving in the end. I hope you're pleased with your purchase. Thanks again. Victoria

Rated 5 out of 5 stars

We love our mugs

We love our mugs! They are a delightful reminder of our London visit. Perfect size and nice and thin at the lip of the mug.

24 April 2020
Unprompted review
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Reply from Victoria Eggs

I'm so pleased you love them. Thanks for taking the time to leave feedback, it is much appreciated. Enjoy. Victoria

Rated 5 out of 5 stars

Quirky.

Nice, quirky items, reasonable prices. Just good all round. Would definitely recommend.

21 April 2020
Unprompted review
Victoria Eggs logo

Reply from Victoria Eggs

Thank you for the lovely review!

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