Victoriabeds Reviews 191

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was a bit dubious about buying a bed off a company on facebook but so glad I did i love my bed would def buy again

Rated 5 out of 5 stars

Ordered via Facebook on Wednesday and received Friday impressed delivery driver wasn’t much help but overall the bed is huge and amazing photos do no justice on how lovely and nice the quality is. Cam... See more

Company replied

Rated 5 out of 5 stars

Experience from start to finish has been amazing. From designing my bed, size etc all questions answered so kind and polite. I was so jubious ordering via facebook but wow we aren’t disappointed at al... See more

Company replied

Rated 5 out of 5 stars

Victoria beds have rescued us twice now after dealing with 2 awful companies. We only had to get rid of our first one because it wouldn’t fit up a narrow staircase. Never fail to disappoint, fast deli... See more

Company details

  1. Bed Shop

Written by the company

Customise your dream bed with us any size or colour and let us make bring it to life for you. Affordable Beds. Quality Unbeaten.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

191 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love my bed

I was a bit dubious about buying a bed off a company on facebook but so glad I did i love my bed would def buy again

28 May 2024
Unprompted review
Rated 1 out of 5 stars

Avoid!

Had to pay for a sample fabric swatch, which every other bed company seems happy to do for free. Didn't really mind as it's worth a few quid to be sure it would match the other furniture. A week later no sample had arrived so I sent them an email. No response. A few days later, having still not received my sample or a response to my email, I contacted them via WhatsApp and was told the sample would be with me by the end of the following week. I said forget it, I want cancel the order and was told it had already been posted. Another week and a half has now passed (3 weeks since ordering the sample) and still nothing has arrived. Suffice to say I won't be ordering a bed from here even in the unlikely event that the sample does materialise.

20 April 2025
Unprompted review
Rated 1 out of 5 stars

AVOID, scam artists!!!

AVOID! Scam artists, bed was faulty, extremely poor quality, and not as described. And they refuse a refund or exchange. Should have known when they said cash on collection!!!

6 February 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding company

I purchased two beds
From Victoria beds
Start to finish service was outstanding
Communication fantastic
Delivery on time and date agreed the beds and mattresses are the best we’ve ever had
Easy to assemble
Can’t fault this company and the quality of there beds

23 September 2024
Unprompted review
Rated 5 out of 5 stars

Great experience with this company .

Great experience with this company .
Our bed is amazing very comfortable and the quality is great it feels like luxury on the headboard and with the diamonds also makes it look like Iv spent much much more . Great value for money I would definitely order from you guys again

2 September 2024
Unprompted review
Rated 5 out of 5 stars

Victoria beds are the best 👌

Bought beds of different companies and they were absolutely rubbish. Came across Victoria beds ordered a king size bed. Im absolutely in love with it. Its solid not flimsy like others and looks so nice.

29 November 2023
Unprompted review
Rated 5 out of 5 stars

The bed is fantastic quality

The bed is fantastic quality, & great value for money!!!! Had it a few months now, extremely comfortable & no problems. Delivery guys were great too, I wanted a few things altering and everything I asked for was done!!!! Brilliant service from start to finish!!!!

20 April 2024
Unprompted review
Rated 5 out of 5 stars

Emerald green king size bed! 10/10

Amazing service! I ordered the emerald green king size bed. It came so quick and delivered with care! The quality is unmatched! It’s 10/10 and for the price too it’s amazing! Will definitely be back in the future when we need more new beds! Thank you once again!

28 November 2024
Unprompted review
Rated 5 out of 5 stars

Great beds!

Great customer service & speedy replies regarding purchase of the bed! Fast delivery & amazing quality bed, so comfortable! Would recommend to anyone!

27 November 2024
Unprompted review
Rated 5 out of 5 stars

Divine bed

I’m usually quite sceptical to try new companies but after hearing good things, I decided to give Victoria Beds a try. Their customer service for ordering was quick, efficient and always very helpful. The ordering to delivery process took around 5 days and we are very impressed with our bed. It looks divine and was very easy to assemble. The mattress is comfortable and we have already decided we will be coming back to Victoria Beds to upgrade our other rooms!

27 November 2023
Unprompted review
Rated 5 out of 5 stars

I absolutely love my bed

I absolutely love my bed. Is one of the best investments I made. The service, the delivery is top. Thank you looking forward to buy my kids ones. My family was visiting me and the most admired part of my house was my room for the elegance and comfort of my bed.

27 November 2024
Unprompted review
Rated 5 out of 5 stars

Our bed was able to be fully customized…

Our bed was able to be fully customized by us. It was excellent value for money including our very comfortable mattress. The ottoman feature provides ample storage. We were very happy with our purchase and will definitely use this company again once our son transitions from cot to bed!

29 November 2023
Unprompted review
Rated 5 out of 5 stars

Luxury ammbasodor bed

I have always avoided buying off the internet when i cant see or touch what im buying. But this experience from start to delivery was perfect. I asked if we could alter the headboard size and was accomodated immediatley. The delivery was smooth, the ambassodor bed is luxurious and i would recommend to all. Five star communication and product.
Neil B

29 November 2023
Unprompted review
Rated 5 out of 5 stars

Great company and excellent beds

Great company and fast delivery! I had bought 4 beds from them 2 king and 2 superking beds.We love the quality and definitely we gonna buy all the time from them as the price quality ratio is amazing !Affordable luxury beds ,not in another store where you need to spent thousands.Great job and kept it like this🙏

24 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent bed and mattress

Excellent bed and mattress, had for 1 year now and still in mint condition. Price was extremely competitive especially for the quality of the bed. Communication was brilliant and the bed was promptly delivered on the day/time arranged. We paid cash on delivery. Absolutely nothing bad to say here, we will definitely be using this company in future!

26 November 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look