Vico Food Box Reviews 7,126

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 423 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and wide variety of products offered, often highlighting the authenticity and freshness of items. The ordering process is frequently described as easy to navigate and smooth, with many appreciating the clear website and efficient service. Reviewers are particularly impressed with the fast delivery, with orders often arriving earlier than expected, and the exceptional care taken in packaging, ensuring products arrive safely and undamaged. However, some customers experienced issues with delivery, noting delays or packages not being handed over to the courier despite a label being created. A few other people also felt that the packaging, while generally good, could sometimes lead to damaged items, and one reviewer was dissatisfied with the quality of a specific wine product.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality, authenticity, and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast and on-time delivery,... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the high quality of products,... See more

Order

Customers had positive experiences with order, consistently praising the fast processing and delivery times,... See more

Service

People report positive experiences with service, often highlighting it as excellent, amazing, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The website is very easy to navigate and place order. Order was filled and delivered within days. Order included passata in beer bottles. These bottles were individually wrapped and everything arri... See more

Company replied

Rated 5 out of 5 stars

Incredible! I am beyond impressed: - website - easy to navigate, clear, smooth ordering process; - selection of produce - wow!!! Everything is easy to find, wide variety, fresh, long expiratio... See more

Company replied

Rated 5 out of 5 stars

Fast delivery with great quality food. Unlike some vendors, the packages especially for flour, were thoroughly packed so the goods arrived in excellent condition....plus, a little gift! Thank you!

Company replied

Rated 5 out of 5 stars

I’ve been ordering from vico box quite often. they are amazing❤️All the Italian products are authentic and fresh. packaging also excellent. I received gifts from every package I ordered. Thank you... See more

Company replied


Company details

  1. Gourmet Grocery Store
  2. e-Commerce Service
  3. Grocery Delivery Service
  4. Grocery Store
  5. Italian Grocery Store
  6. Online Food Ordering Service

About Vico Food Box

Written by the company

Foto-Soci-1

COSA TI OFFRIAMO? L'Italia a casa tua!
Prodotti 100% Italiani che puoi ordinare comodamente all'estero, in oltre 25 nazioni in tutta Europa e in UK. Ricevi la spesa italiana comodamente a casa tua!


SPEDIZIONE GRATUITA!
La spedizione è gratuita in tutta Europa


SIAMO VELOCI!
Prepariamo il tuo ordine in 1/2 giorni lavorativi! Lo affidiamo ai migliori corrieri DHL/UPS/GLS/FOODLOGICA e ci assicuriamo sempre che il tuo ordine arrivi a destinazione!

ASSISTENZA GARANTITA!
Ti assistiamo sempre. Ci assicuriamo che i prodotti vengano accuratamente confezionati, perchè hai diritto ad un eccellente esperienza se ti affidi a noi di Vico Food Box! Chi sceglie il nostro servizio è coccolato.
Per noi sei importante! Inseriamo sempre un regalo nel tuo ordine Con Vico Food Box sei soddisfatto o soddisfatto!😊

ATTENZIONE ALL'AMBIENTE🌿
Utilizziamo materiali riciclati e riciclabili per confezionare la tua Vico Box. Con un sistema di logistica interno evitiamo qualsiasi spreco alimentare.


UN CUORE ITALIANO💚
Vico Food Box nasce nel 2019 ad Amsterdam da Gennaro, Vittorio, Debora e Antonio, giovani Italiani all'estero.
L'azienda ritorna in Italia nel 2020
Ad oggi Vico Food Box ha una logistica interna e un team di giovani italiani, con la voglia di investire il loro tempo e le loro energie per garantirti il miglior servizio di spedizione di prodotti alimentari italiani all'estero! Non vediamo l'ora di portare l'Italia a casa tua!

VAI SU: vicofoodbox.com

Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect and professional packaging

Perfect and professional packaging! Fast delivery! I am happy that I can now enjoy these Italian products not only when I travel to Italy.

13 February 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Viktor! 😊💚
Thank you so much for your review! We’re really happy you loved the perfect and professional packaging and the fast delivery 📦🚚✨

It means a lot to hear you can now enjoy Italian products even when you’re not traveling to Italy—that’s exactly what we aim for 😍🇮🇹 (no flag 😉).
See you soon for your next order, and feel free to check out our current offers! 🛒💚

Flora del Customer Happiness Service 💚

Rated 5 out of 5 stars

Delivered very quickly up to Poland in…

Delivered very quickly up to Poland in just 3-4 days, great packing quality and traceability of the shipment.

13 February 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Matteo! 😊💚
Thank you so much for your review! We’re really happy your order reached Poland in just 3–4 days and that you appreciated the great packing quality and the shipment traceability 📦🚚✨

See you soon for your next order—feel free to check out our current offers! 🛒💚

Flora del Customer Happiness Service 💚

Rated 5 out of 5 stars

All went well

Relatively fast delivery, without any issues. Great prices 👍

12 February 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Oliver! 😊💚
Thank you for your review! We’re really happy everything went well—fast delivery, no issues, and great prices 👍📦🚚✨

See you soon for your next order, and feel free to check out our current offers! 🛒💚

Flora del Customer Happiness Service 💚

Rated 5 out of 5 stars

Vico food box are the best!

Vico food box has everything italian, not only the food, regular & glutenfree and personal care/ house cleaning products, kitchen stuff, season products for Easter etc also the typical italian crosswords magazine I missed so much in the Netherlands! The young friendly team are very open to contact, engage much on social media and on whats'app, they are very reachable. Vico encourages everyone to request their favourite italian products not yet on Vico! Extraordinary is also that everything is packaged perfectly so even delicate items arrive whole.

11 February 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Ciao Samantha! 😊💚
Thank you so much for this amazing review! We’re truly happy you feel Vico Food Box brings “everything Italian” to you—food (regular & gluten-free), personal care, house cleaning, kitchen items, seasonal Easter products… and even the Italian crossword magazine you missed in the Netherlands 😍🧩✨

It means a lot that you find our team friendly and easy to reach on social media and WhatsApp, and that you’ve noticed how much we love engaging with our community 💬💚
We’re also thrilled to hear the packaging makes a difference and that even delicate items arrive safely and intact 📦✨

Thank you for being part of our Vico Lovers community—and keep sending us your product requests, we love them! 🛒💚

Flora del Customer Happiness Service 💚

Rated 5 out of 5 stars

a piece of Italia/ holiday on my home Ireland

That's amazing that I can afford Italian products here in Ireland with reasonable prices
Waiting for more stock on your site
Love it and wish you success

12 February 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Dear Elena,

Thank you so much for your beautiful message! 💚🇮🇹

We absolutely love the idea of bringing “a piece of Italy” and a little holiday feeling to your home in Ireland 🍝✨ It means so much to us that you find our products affordable and accessible — that’s exactly what we aim for!

We’re constantly working on restocking and adding more delicious Italian goodies to the site, so stay tuned 👀🛍️

Thank you for your kind wishes and support — we truly appreciate it and can’t wait to delight you again soon! 💫

Flora
Customer Happiness Service 🌸

Rated 5 out of 5 stars

Exellent italian company

Fast delivery a lot of product to choose.

11 February 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Hi Malena,

Thank you so much for your wonderful review! 💚

We’re delighted to hear that you appreciated our fast delivery and the wide selection of products available 🛍️✨ We work hard every day to offer efficient service and a variety that can meet everyone’s needs.

Your feedback truly motivates us to keep improving and doing our best! 🚀

Thanks again for your trust, and we hope to see you again soon 💫

Flora
Customer Happiness Service 🌸

Rated 5 out of 5 stars

Amazing packaging

Amazing packaging, fast delivery, for sure will be ordering again ..

5 February 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Dear Ionut,

Thank you so much for your lovely words! 💚✨

We’re thrilled to hear that you loved the packaging and appreciated the fast delivery 📦🚀 We put a lot of care into every order, so your feedback truly means a lot to us.

We can’t wait to welcome you back for your next order! 🛍️😊

Thank you again for your support 💫

Flora
Customer Happiness Service 🌸

Rated 5 out of 5 stars

Fast, tasty and high quality!

The most delicious food is in Italy and if you are not there, you should order it from vicofoodbox!

11 February 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Hi Violetta,

Thank you so much for this amazing review! 🇮🇹💚

We absolutely love your words — bringing the authentic taste of Italy to those who aren’t here is exactly our mission! 🍝✨ Knowing that you found our products fast, tasty and high quality makes us incredibly happy.

Thank you for your trust and for spreading the love for Italian food! We can’t wait to serve you again soon 🛍️🚀

Flora
Customer Happiness Service 🌸

Rated 5 out of 5 stars

High-quality authentic goods

High-quality authentic goods. Amazing packaging, clean and sturdy!! A lot of thought and effort went into it. Opening it felt like Christmas! (A Vico box would make a fabulous, affordable Christmas gift, by the way!) This is a great way to sample different Italian flavors and products in a convenient, affordable way. I live in a tiny remote village in Spain, so access to international foods and goods are nonexistent. I love well-made international products. I'll likely order once or twice a year to supplement my pantry. Grazie!

10 February 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Dear Henry,

Thank you so much for your wonderful and detailed review! 💚🇮🇹

We’re thrilled to hear that our Vico Box brought a little “Christmas feeling” to your home 🎁✨ It means a lot to know that the care we put into packaging and selecting authentic Italian products is appreciated. Your idea of gifting a Vico Box for the holidays is brilliant — it really does make a thoughtful, affordable gift! 🎄

We’re so happy to help bring the flavors of Italy to your pantry, even in a remote village in Spain 🌍😊 It’s customers like you who inspire us to keep curating high-quality international products.

Thank you again for your support — we can’t wait to delight you again whenever you decide to order! 💫

Flora
Customer Happiness Service 🌸

Rated 5 out of 5 stars

Great always there to help would…

Great always there to help would deffintley recommend

11 February 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Dear Maria,

Thank you so much for your wonderful feedback! 🥰🇮🇹

We’re delighted to hear that our team has always been there to help and that you would definitely recommend us. Your trust and support mean the world to us ✨📦.

We look forward to assisting you again with your next order!

Warm regards,
Flora
Customer Happiness Service 💛

Rated 5 out of 5 stars

I love vicofoodbox they have all…

I love vicofoodbox they have all Italian snacks and it have help me here in sweden feel like im in italy again

10 February 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Dear Philipo,

Thank you so much for your wonderful message! 🥰🇮🇹

We’re thrilled to hear that VicoFoodBox brings a little taste of Italy to Sweden and helps you feel at home with all your favorite Italian snacks 🇸🇪✨. Knowing that our products can make you feel connected to Italy truly makes our day! 📦💛

We look forward to preparing your next box soon!

Warm regards,
Flora
Customer Happiness Service 💫

Rated 5 out of 5 stars

Five stars

Great service, well-packed speedy delivery, and very good prices. Placing my second order already.

10 February 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Hi Mahmous! ⭐⭐⭐⭐⭐

Thank you so much for your lovely feedback! 💖
We’re thrilled that you enjoyed our service 🚀📦, well-packed products 🌟, and good prices 💛. It’s fantastic to hear you’re already placing your second order—can’t wait to delight you again! 🍝🍫🇮🇹

Warm regards,
Flora – Customer Happiness Service

Rated 5 out of 5 stars

Great product (olive oil)

Great product (olive oil), well packed, lovely free gift and a first rate courier. Many thanks.

2 February 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Dear Steve,

Thank you so much for your kind words! 💛

We’re really happy to hear that you loved the olive oil, the careful packaging, the free gift, and the delivery service. Knowing that everything arrived just as it should truly means a lot to us.

Many thanks to you for taking the time to share your experience — we hope to delight you again very soon!

Warm regards,
Flora
Customer Happiness Service 🌷

Rated 5 out of 5 stars

I’ve been ordering from vico box quite…

I’ve been ordering from vico box quite often. they are amazing❤️All the Italian products are authentic and fresh. packaging also excellent.
I received gifts from every package I ordered. Thank you for your professionalism and service. Keep it up the good work🫶🏽❤️
Stephanie

10 February 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Hi Stephanie,

Thank you so much, Stephanie, for your wonderful words! ❤️

We’re truly happy to know that you’ve been ordering from Vico Box regularly and that each experience has met your expectations. Authentic, fresh Italian products, careful packaging, and those little gifts are all part of how we say thank you for your trust.

Your appreciation for our professionalism and service means a lot to the whole team. We’ll definitely keep up the good work! 🫶🏽

Warm regards,
Flora
Customer Happiness Service 🌷

Rated 5 out of 5 stars

Good variety of products

We have ordered multiple times, always excellent quality, fast delivery and authentic italian goods.

9 February 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Dear Laura,

Thank you very much for your kind feedback! 😊

We’re delighted to hear that you’ve ordered multiple times and that you consistently enjoy the excellent quality, fast delivery, and authentic Italian products. That’s exactly what we strive for every day.

We truly appreciate your trust and look forward to your next order!
Warm regards,
Flora
Customer Happiness Service 🌷

Rated 5 out of 5 stars

Vico always deliver on my Italian…

Vico always deliver on my Italian experience. Prompt delivery .. exceptionally packed.. all my body , laundry and wine experiences
Thankyou 💚

5 February 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Hi Maggie😊

Thank you so much for your wonderful feedback! 💚
We’re thrilled to hear that Vico always delivers a true Italian experience for you 🇮🇹✨

It’s great to know that your orders arrive promptly, beautifully packed, and that you enjoy all your products – from food to wine to body & laundry items 🙌

Thank you again for your trust and support – we can’t wait to delight you again on your next order!

Warm regards,
Flora
Customer Happiness Service 🌸

Rated 5 out of 5 stars

I have tested a lot of these italian…

I have tested a lot of these italian food companies. This one has fresh high quality articles. Spend around 300 euros per month here.

5 February 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Hi Tero😊

Wow, thank you so much for your amazing feedback! 💛
We’re thrilled to hear that you enjoy the freshness and high quality of our products 🍝🧀🇮🇹

Spending around €300 per month with us truly shows your trust, and we’re honored to be part of your Italian food experience 🙌

We can’t wait to delight you again with your next order!

Warm regards,
Flora
Customer Happiness Service 🌸

Rated 5 out of 5 stars

Great products, packaging and customer service

I have been ordering from VicoBox for a while now and I am very pleased with their selection, careful packaging and great customer service.
The one time I had an issue with my delivery (courier was a bit rough and damaged a couple of items) I got a quick and satisfactory resolution.
Will definitely use their services again!

4 February 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Hi Alessia😊

Thank you so much for your wonderful feedback! 💛
We’re thrilled to hear that you enjoy our product selection, careful packaging, and customer service 📦✨

We’re also glad that we could resolve the delivery issue quickly and to your satisfaction 🙌 It’s very important to us that every order reaches you perfectly!

We truly appreciate your trust and can’t wait to delight you again with your next VicoBox order 🇮🇹💚

Warm regards,
Flora
Customer Happiness Service 🌸

Rated 5 out of 5 stars

First time ordered from vico

First time ordered from vico, products amazing, delivery on time. Will definitely order again, keep up the good work

4 February 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Hi Julian,

Thank you so much for your wonderful feedback! 😊

We’re thrilled that your first experience with Vico Box was so positive — from the quality of the products to the on-time delivery. Knowing that you’ll order again truly makes our day!

We’ll definitely keep up the good work and look forward to delighting you with your next order.

Warm regards,
Flora
Customer Happiness Service 🌷

Rated 5 out of 5 stars

Great product

Very big selection of great Italian products.Also fast delivery and very well packaged.

26 January 2026
Unprompted review
Vico Food Box logo

Reply from Vico Food Box

Hi Oana,

Thank you so much for your wonderful feedback! 😊

We’re thrilled to hear that you enjoyed our wide selection of Italian products and that everything arrived quickly and well packaged. Your satisfaction means a lot to us! 💛

We look forward to delighting you again with your next order.

Warm regards,
Flora
Customer Happiness Service 🌷

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look