When I fist purchase my ticket on Saturday 8/15/26 my experience was so bad with the lady who call me. Today my experience was great. A man name Samuel helped me book another ticket for the same day a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I booked a flight with a stopover in Mexico City. The actual ticket varied by a great deal (the following day!?!) from your initial offer. Also, the class of ticket was poorly defined in your websi... See more
Eric provided outstanding customer service. He was friendly, professional, patient, and very helpful throughout the entire process. He answered all of my questions clearly and made everything easy to... See more
Company replied
HORRIBLE! Please do not buy any ticket with this company. I called them to cancel four tickets based on policies and 24 hours of grace period cancellation, they sent me a confirmation cancellation... See more
Company details
Written by the company
Todos disfrutamos viajar. Ya sea un corto viaje de fin de semana o unos meses de mochileros, ¡nada nos hace más felices! Y en Viajar al Mundo creemos que todos deberíamos poder cumplir nuestros sueños de viajar a donde más nos guste, ya sea con vuelos con muchas escalas, de manera directa, en vuelos de bajo costo o en aerolíneas de lujo, ¡todos debemos tener esta oportunidad! Con este objetivo en mente, y sabiendo que viajar puede a veces no ser tan fácil como quisiéramos, hacemos que el camino entre tú y tus vacaciones favoritas se acorte y te seamos útiles para ello.
Contact info
4137 Brandywine Pointe Blvd, Old Hickory, TN 37138, USA, 37138, Tennessee, United States
- +1-865-245-0520
- support@viajaralmundo.com
- viajaralmundo.com
3.9
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I bought my tickets in advance
I bought my tickets in advance, at first my son protested because I chose a middleman, he was paying for the tickets. But within minutes a reservation arrived in my email. After about 2 hours my son notified me that his credit card had been charged and within minutes I had the tickets in my email as I had requested. I didn't have to receive phone calls or make phone calls to protest about inaccuracies, or additional charges, or have all the surprises that ticket purchases sometimes cause. I am very satisfied with the service and would use it again, I recommend it, especially if you make advance purchases.
30 November 2024
Efficient Service and Great Value.
The booking process was straightforward and intuitive. I was able to find and select my flight quickly without any hassle.
- Clear Pricing: There were no hidden fees. The total cost was clearly displayed, which I appreciated.
30 November 2024
Great customer service
6 December 2024
Horrible experience
I booked a flight to Tokyo from LAX on Delta. I got a call hours later saying they had to remove me from the flight switched my time and my airlines. Then charged me $140 per person. Don't use this site.
4 December 2024
Unprompted review
Post Updated Review
Customer resolved my issue promptly. The representative was professional and courteous.
1 December 2024
Good first experience
This is the first time I use your services and everything has been going well so far.
25 November 2024
Very easy to purchase
28 November 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Possible FRAUD.
I booked the ticket, and the next day they called me asking for more money. First, they told me the airport taxes weren’t included in the ticket. Then, they said the price of the ticket had gone up. And finally, they tried to force me to get another ticket with a different airline. What a scam! Be careful with them; something smells fishy. Possible FRAUD.
27 November 2024
Unprompted review
Reply from ViajarAlmundo.com
Dear Pablo,
We have thoroughly searched our records using your name as both the credit card holder and the passenger. Unfortunately, we were unable to locate any booking associated with these details. Given this, we are concerned that your experience may not be related to Viajaralmundo.com, or there may have been an error in the information provided.
To assist us in resolving this matter promptly, we kindly request that you provide us with your booking details. This information will enable us to accurately locate your reservation and address any concern effectively. Please send your booking details to support@viajaralmundo.com
We are committed to ensuring that all our customers have a positive experience with Viajaralmundo.com, and we appreciate your cooperation in helping us resolve this issue.
Thank you for your understanding and assistance. We look forward to hearing from you soon.
Regards,
ViajarAlmundo.com
Your website doesn’t allow to purchase…
Your website doesn’t allow to purchase different tickets for multiple passengers at the same time. Meaning if I am placing an itinerary for more than one person all tickets are forced to be identical through your website. I can’t purchase luggage for one and not the other.
26 November 2024
Reply from ViajarAlmundo.com
Dear Reviewer,
Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations.
We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us.
We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (865) 245 0520 or write to us at Support@Viajaralmundo.com anytime.
Regards,
Vajaralmundo.com
Everything good
Everything good, exelente performance from the company and their people
17 November 2024
Change the price significantly are some…
Change the price significantly are some scammers. After the normal value of the ticket. I won't travel with them again. It is illegal to change the price after you have purchased. I will take legal action. They're doing this to me twice.
26 November 2024
Reply from ViajarAlmundo.com
Dear Lisbeth,
Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations.
We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us.
We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (865) 245 0520 or write to us at Support@Viajaralmundo.com anytime.
Regards,
Viajaralmundo.com
It was a good price,easy to find the…
It was a good price,easy to find the flight I wanted and after making payment right away I got an email with my flight info
25 November 2024
FELICIDADES
18 November 2024
Hard to get a hold of the company even…
Hard to get a hold of the company even when calling. I then tried to get a refund and they never sent one.
16 November 2024
Reply from ViajarAlmundo.com
Dear Scarlette,
Thank you for sharing your feedback and bringing this issue to our attention.
We have located your reservation details based on your provided information and tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us.
We intend to get this matter resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (423) 285 6706 for Spanish support, +1 (865) 245 0520 for English support or write to us at support@viajaralmundo.com anytime.
Regards,
ViajarAlmundo.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.