Absolutely adore my Brogue Boots! They're stylish, quality, very comfortable & have drawn complimentary remarks from total strangers! The boots were received well protected & packaged, and the servic... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Bought a pair of men Taro Footbed last week on sale first time last week. Arrived on time. Very comfortable to wear. Well made. Quality material. Far better than some branded plastic crocs in my opini... See more
Company replied
Great walking boots, very comfortable but as someone else has mentioned, I am normally size 11 but went for the 11 1/2 and they are perfect. Really well made and looking forward to many more miles of... See more
Company replied
Just received my Oatmeal Derby Men's shoes. Super prompt delivery and they're even better looking than the website images suggested. I ordered my usual size 9 (43) and the fit is perfect. They're very... See more
Company replied
Company details
Written by the company
We began our mission in 2018 with a passion to provide fashion forward animal friendly shoes and boots to the world. V.GAN is now one of the most beloved multi-category lifestyle brands in the vegan community. Our entire range of products are "unconditionally vegan" and workers in our vegan approved factories are protected by employment and safety laws. We are an animal and human friendly company. You do not need to be a vegan to enjoy our PETA approved vegan offerings. In fact, the majority of our customers are simply trying their best to live a cruelty-free lifestyle. You can be certain that anything you add to your wardrobe, home, or beauty regimen is in fact vegan.
Contact info
United Kingdom
- help@vgan-life.com
- vgan-life.com
4.4
Excellent
95 reviews
Replied to 60% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very quick despatch and great sandals 🤪
17 April 2026
Unprompted review
Shoes came extremely damaged and was…
Shoes came extremely damaged and was charged to return.
15 April 2026
Unprompted review
Reply from V.GAN
Hi Nicholas, sorry to hear of this unusual problem. Can you contact customer services to rectify. Thanks.
Vegan shoes
It's a bit of a gamble buying footwear off the internet. But in every respect... the fit, the appearance of these vegan shoes, and their prompt delivery... my experience with V.GAN has been top drawer
7 April 2026
Unprompted review
Reply from V.GAN
Lovely to read Adrian.
Great walking boots
Great walking boots, very comfortable but as someone else has mentioned, I am normally size 11 but went for the 11 1/2 and they are perfect.
Really well made and looking forward to many more miles of walking.
10 April 2026
Unprompted review
Reply from V.GAN
Great to hear Ken.
customs fees
This shipped from the UK and I live in Ireland which is next door and got charged a hefty €18 customs fee which is honestly ridiculous. I had payed over €50 for the product itself which had said taxes and fees included at the checkout and I had paid an additional €4 shipping fee already. Please cover ALL of your customers shipping costs or at least be more transparent and inform them that fees are in fact not included here.
3 April 2026
Unprompted review
Reply from V.GAN
Hi Grace, I really appreciate your review. Last week we made a change. All EU and US prices now include all duties. Shipping costs are still the customers to bear, however all orders over 75e and $75 will now be free.
Reply from V.GAN
Love this review!
Absolutely adore my Brogue Boots!
Absolutely adore my Brogue Boots! They're stylish, quality, very comfortable & have drawn complimentary remarks from total strangers! The boots were received well protected & packaged, and the service was very fast. This was my first purchase from "V.Gan" & it certainly won't be my last, excellent purchasing experience. Thank you.
16 March 2026
Unprompted review
Reply from V.GAN
Thank you for the really lovely review.
Fast delivery
Fast delivery. As expected. Only downside is they don’t last that long. But they’re very comfy and do the job
23 March 2026
Unprompted review
Reply from V.GAN
Cheers for the 5 * review James.
Reply from V.GAN
I really appreciate the 5 star review. Thank you.
Really love the feel of these shoes and…
Really love the feel of these shoes and fit.
Really good service with a superfast delivery on top.
Would recommend to any style conscious Vegan.
16 March 2026
Unprompted review
Reply from V.GAN
Lovely to hear
Quick turnaround
I love that you’ve expanded your range to include good quality walking boots. Although I ordered the wrong size initially, sending them back and reordering a larger size was quick and easy.
12 March 2026
Unprompted review
Reply from V.GAN
Great to hear Elaine.
Excellent shoes
Excellent shoes, well made and very comfortable. Look far more expensive than they were
6 March 2026
Unprompted review
Reply from V.GAN
Great to hear Amanda.
Reply from V.GAN
Lovely to hear.
Inconsistent Sizing
I wear a size 7 and have other sandals and boots from V.gan in a 7 that fit perfectly. Unfortunately these sandals run much smaller. Inconsistent sizing is really annoying and puts me off ordering again.
25 February 2026
Unprompted review
Reply from V.GAN
Lovely to hear.
Bought a pair of men Taro Footbed last…
Bought a pair of men Taro Footbed last week on sale first time last week. Arrived on time. Very comfortable to wear. Well made. Quality material. Far better than some branded plastic crocs in my opinion. Stylish. Good communication from the company. Recommend wether you are vegan or not.
15 February 2026
Unprompted review
Reply from V.GAN
Lovely to hear.
Totally professional first class…
Totally professional first class service and a great product Go VEGAN !!
18 February 2026
Unprompted review
Reply from V.GAN
Really pleasing to read this!
Reply from V.GAN
Great to hear Mathew.
Amazing product and service.
Amazing product and service.
Quality is outstanding as always and speed of delivery was great.
9 February 2026
Unprompted review
Reply from V.GAN
Great to hear Lloyd.
Excellent Service
Fast delivery of the product, and excellent quality. The boots are very comfortable and very light weight. Very pleased with my purchase.
3 February 2026
Unprompted review
Reply from V.GAN
Great to hear.
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