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VetusOnline.com Reviews 11

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TrustScore 4.5 out of 5

4.3

Boat Accessories Store
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Company details

  1. Boat Accessories Store
  2. Marine Supply Store

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

11 reviews

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Rated 4 out of 5 stars

Easy to place online order and prompt…

Easy to place online order and prompt comms re payment and order accepted. Ordering from UK was expecting post-Brexit delivery delays/issues but not the case at all. Order went in late 22nd and arrived by 25th - great turn around.
This would have been a 5 star review but we did not receive any follow up emails about the item being dispatched and on its way. No comms from their chosen shipper DHL either.

A minor issue - you can trust VetusOnline.

26 March 2023
Unprompted review
VetusOnline.com logo

Reply from VetusOnline.com

Thank you very much for your review and we are happy that it was "smooth sailing" and thank you for the information about the missing shipping details - this should have been done automatically both by us and DHL - we will look into this immediately - good information is one of the main factors to a good a customer experience.

Best regards

Christian Glass

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