Vettura - autonoleggio / car rental Reviews 

1,106
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 194 reviews, reviewers had a great experience with this company. Customers frequently mention that the local team is exceptionally friendly, polite, and always ready to help throughout the entire vehicle rental journey. Travelers additionally appreciate the smooth, well-organized pick-up procedures and note that staff do not apply any unnecessary pressure to purchase additional commercial insurance policies. However, some people mentioned unexpected extra charges for minor vehicle scratches, mandatory cleaning fees, and high security deposits upon return. Some reviewers also noted that rental cars were sometimes delivered in a filthy condition and required careful personal photographic documentation to prevent unfair damage claims.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that the staff is friendly, professional, and quick... See more

Staff

Customers had positive experiences with staff, highlighting their helpful and friendly attitude during the... See more

Product

Clients share ambiguous opinions on product quality, with some reviewers receiving brand new or... See more

Price

Consumers find price to be ambiguous, experiencing a mix of frustration and satisfaction. While many... See more

Quality

Reviewers highlight ambiguous aspects of quality with mixed experiences. While many customers reported... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very friendly and accommodating staff, with excellent communication via phone and WhatsApp. Check-in and check-out were quick and easy. The car could have been a bit cleaner, and there was a small iss... See more

Company replied

Rated 5 out of 5 stars

New car…..short wait time when we arrived but that was luck….. much longer when leaving……check in room v hot…..no issues provided you have all requirements…… two other customers having issues but don’... See more

Rated 5 out of 5 stars

Everything went smoothly — from pick-up to return, and even the communication before arrival. The staff were super friendly, with no pressure to buy their insurance (I had mine from DiscoverCars.com),... See more

Rated 5 out of 5 stars

Cost effective car hire Collection and return off site, but less than 5 mins away by shuttle bus. Easy to navigate into and out of. Car was almost new, all in a good experience


Company details

  1. Car Rental Agency

Written by the company

Un viaggio ben organizzato fa la differenza. Con Vettura, il noleggio è semplice e senza pensieri, sia per le vacanze che per il lavoro. Offriamo un servizio trasparente e affidabile, con attenzione alla qualità e ai dettagli. Siamo presenti a Olbia, Cagliari e Alghero, vicino agli aeroporti, per garantirti un ritiro rapido. Puoi anche prendere l’auto in una città e riconsegnarla in un’altra, con la massima flessibilità. Proponiamo soluzioni su misura, senza sorprese, con protezioni auto pensate per offrirti tranquillità. Il nostro team è a disposizione prima, durante e dopo il noleggio. Con Vettura sai sempre cosa aspettarti: un servizio efficiente e senza complicazioni. Il tuo viaggio in Sardegna inizia qui. Scegli Vettura.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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Replied to 30% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(1,106)

425 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

thx a lot

thx a lot, everything was how i booked it - well prepared, people at arrival and at departure very kindly, thx for a great job

17 October 2025
Rated 3 out of 5 stars

Visit Sardinia

Car was ok and big enough for Family and good consumption. But no walking distance of the station from the airport (Shuttle Service available). The deposit amount ist really high and the Oil change of the Car was overdue.
Reception in the evening in the dark (proof pictures) and return on the day with a search for the slightest abnormalities.

12 October 2025
Rated 5 out of 5 stars

Good service

Nice People, way better experience than we had with other rental companies in Italy (selling expensive insurance even when you already have one online).

7 October 2025
Vettura - autonoleggio / car rental logo

Reply from Vettura - autonoleggio / car rental

Dear Dirk,

thank you for your review. We’re pleased that our approach stood out positively compared to your past experiences. At Vettura, we believe clarity is essential: our staff’s role is to explain the available protection options so that each driver can make an informed choice, never to apply pressure.

We appreciate your trust and hope to welcome you again on your next visit to Sardinia.

Rated 5 out of 5 stars

Fast and without complications

There were a few discussions about the credit card when we picked it up. But it still worked out. The return was quick and surprisingly uncomplicated.

1 October 2025
Vettura - autonoleggio / car rental logo

Reply from Vettura - autonoleggio / car rental

Dear Peter,

thank you for sharing your experience. We’re glad that the rental was smooth overall and that the return process was efficient. Regarding the credit card, our procedures require a physical card in the driver’s name to guarantee the deposit securely — it’s a standard practice in the rental industry.

We appreciate your understanding and hope to welcome you again with Vettura.

Rated 5 out of 5 stars

Good deal

Good deal, reliable car, friendly and very close to the Airport

4 October 2025
Vettura - autonoleggio / car rental logo

Reply from Vettura - autonoleggio / car rental

Dear Luciano,

thank you for your review. We’re pleased that you appreciated both the convenience of our location and the reliability of the vehicle.

We look forward to welcoming you again with Vettura.

Rated 5 out of 5 stars

very friendly

very friendly, helpful!

5 October 2025
Vettura - autonoleggio / car rental logo

Reply from Vettura - autonoleggio / car rental

Dear Andreas,

thank you for your kind words. We’re glad that our team’s attitude contributed to a pleasant rental experience.

We hope to see you again on your next trip to Sardinia.

Rated 4 out of 5 stars

Shuttle to airport available

Good experience

1 October 2025
Vettura - autonoleggio / car rental logo

Reply from Vettura - autonoleggio / car rental

Dear Marjana,

thank you for your feedback. We’re glad the service met your expectations and that everything went smoothly during your rental. We hope to see you again soon with Vettura.

Rated 5 out of 5 stars
Vettura - autonoleggio / car rental logo

Reply from Vettura - autonoleggio / car rental

Dear Anna,
we appreciate your feedback and are glad that the quality of the vehicle and the conditions of the rental were to your satisfaction.
We’ll be happy to welcome you again on your next visit to Sardinia.

Rated 5 out of 5 stars

Easy renting process

Easy renting process, cars in good conditions, friendly service personnel.

1 October 2025
Vettura - autonoleggio / car rental logo

Reply from Vettura - autonoleggio / car rental

Dear Alfredo,

thank you for your review. It’s good to hear that the rental met your expectations and that the service contributed positively to your stay.
We look forward to welcoming you again with Vettura.

Rated 5 out of 5 stars

It was great

everything went smoothly and very well

1 October 2025
Vettura - autonoleggio / car rental logo

Reply from Vettura - autonoleggio / car rental

Dear Michael,

thank you for your feedback. We’re pleased that your rental in Sardinia left you with a positive impression. We hope to see you again on a future trip.

Rated 5 out of 5 stars

We had an amazing experience

We had an amazing experience, from the booking to being picked up at the airport. The check in was flawless, we had our car in minutes. Pietro helped us and gave us great tips from sites to how to stay safe. The damage policy was transparent and easy. We got our deposit refunded before we even got through security at the airport. A million thanks to the staff. We will absolutely be using this company when we return.

30 September 2025
Vettura - autonoleggio / car rental logo

Reply from Vettura - autonoleggio / car rental

Dear Sean,

we’re glad to know that your journey with Vettura started smoothly and left you with a positive memory. The efficiency of our procedures and the clarity of our policies are aspects we value, because they help make the rental process straightforward for everyone.

We look forward to welcoming you back to Sardinia.

Rated 4 out of 5 stars

All in all good experience

Only bad thing was, that the car wasn't completely fueled when we got it and it is impossible to refuel it in the end to the same level, so we just gave it back full. Also there is no parking disc in the car, but you need it for some carparks.
Rest was very easy and pleasent, even though the check at the end was very precise and we had to show pictures to prove that some scratches werent from us.
Good thing was that we got the car a little earlier than we booked, because we were earlier than expected

25 September 2025
Vettura - autonoleggio / car rental logo

Reply from Vettura - autonoleggio / car rental

Dear Torben,

thank you for your detailed feedback. We regret the inconvenience with the fuel level: the “same-to-same” policy can indeed create difficulties if the tank is not perfectly at full at pick-up, and your remark is useful for us to reinforce internal checks before delivery.

We also take note of the missing parking disc. Even if it is not formally part of the standard equipment, we understand it can be necessary in many car parks, and your observation reminds us to pay more attention so that it is available in every vehicle.
Regarding the final inspection, the detailed check is carried out to ensure an objective procedure for all customers, always supported by photos and documentation.

We are glad to know that receiving the car earlier than expected and the overall rental experience were positive aspects for you. Comments like yours help us adjust details that make the service more practical and reliable.

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