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Veteran Debt Assistance Reviews 

1,489
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 699 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, making interactions pleasant and supportive. Many people appreciated the excellent customer service, noting that representatives were patient, caring, and provided clear explanations, ensuring a comfortable understanding of the process. The overall service and user experience were described as easy, streamlined, and efficient, giving customers a renewed sense of hope and control over their financial situations. Reviewers frequently highlighted the quick response times and consistent, professional communication, fostering a high level of trust and satisfaction with the assistance received.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as helpful, thorough, and... See more

Customer service

Clients share positive opinions on customer service, often highlighting the helpfulness and professionalism... See more

Service

Reviewers highlight positive aspects of service, noting that staff are very helpful, thorough, and... See more

User experience

Users describe positive interactions with the user experience, with many finding the onboarding process... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After feeling I was collapsing under a pile of debt, I reached out and regained a sense of hope that everything is OKAY. Vet Debt Assistance is helping me clean up my finances so that I am still in co... See more

Company replied

Rated 5 out of 5 stars

Starting this debt relief process is one the most important decisions that I've made this 2026. I had one of the greatest representatives, Nick on the phone, and with a lot of patience and determinati... See more

Company replied

Rated 5 out of 5 stars

Extremely professional, courteous, knowledgible, and warm managers. After going through two other debt remediation services I have found this company to be down to earth and very well informed about... See more

Company replied

Rated 5 out of 5 stars

Thomas Auerbach made it an excellent experience. He went above and beyond for me. He explained the program thoroughly and empathetically listened to me. Then I spoke with Danika who did my onb... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Our nation has nearly 20 million Veterans and each has been uniquely shaped by their service. From the moment they return home and for years to come, every Veteran faces their own set of challenges. We empower Veterans of all eras to tackle financial challenges and achieve personal triumphs, both large and small, to build a foundation for long-term financial independence and security in civilian life. Veteran Debt Assistance is dedicated to supporting veterans and their families in overcoming financial struggles. Specializing in debt relief, this organization provides personalized solutions to help military veterans navigate overwhelming debt. With services such as debt settlement, credit counseling, and financial education, Veteran Debt Assistance ensures that veterans receive the help they need to regain financial control. The organization understands the unique challenges veterans face and offers confidential, affordable services tailored to their specific needs. Through a combination of expert advice and compassionate support, Veteran Debt Assistance is committed to improving the financial well-being of those who have served our country. Whether dealing with credit card debt, student loans, or medical bills, veterans can rely on this trusted platform to find lasting debt solutions. Explore their resources for guidance and take the first step toward financial freedom.

Veterans with up to $200K in debt could be eligible for relief

Written by the company

You've given us your best. Now let us return the favor.

Veterans with up to $200K in debt

Could be eligible for relief of up to 40%

Could be eligible for relief of up to 40%
Visit VeteranDebtAssistance.org to see how much you could save.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(1,489)

635 reviews in the last 12 months

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Rated 5 out of 5 stars

Very knowledgeable

Very knowledgeable, patient and very thorough detail.I would recommend to anybody

17 June 2026
Unprompted review
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello Tracy,

Thank you for your wonderful review! We’re so pleased that our team could support you on your journey toward financial freedom and provide the attention to detail and encouragement you deserve. We’ll be here for you every step of the way, and we’d love to hear more about your experience. Feel free to reach out to us at help@veterandebtassistance.org.

Best wishes,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

I was trying to figure out a way of…

I was trying to figure out a way of paying 30 to 35% interest on my credit card debt not that I couldn’t afford to make the payments it’s just that I felt they were stealing money from me. They weren’t being reasonable so I reached out and yay I received so much help through this agency I couldn’t believe the money I was saving per month. It was almost as if the Lord sent me in this direction, God bless the people who were helping me here. Thank you so much from my soul to my heart. Thank you again.

18 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi William,
We are so glad that our team were able to assist you in tackling your credit card payments! If you ever have any questions, we're just a phone call away. We wish you all the best on your financial journey.
Kind Regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Agent was very knowledgeable

Agent was very knowledgeable, helpful, and trustworthy.

17 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi there,

Thank you for leaving a review! We're so glad to hear that our representative made a positive impact on your experience. Providing our clients with quality support is a priority for us, and we’re glad we could be there for you.

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Very knowledgeable and friendly staff…

Very knowledgeable and friendly staff that helped and explained everything to me to get my finances straightened out

15 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Robert,

We appreciate your kind words! Knowing that you found our service to be friendly and helpful means a lot to us. We’re here to support you, so don’t hesitate to reach out if there’s ever anything more we can do!

All the best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Vic explain and went over everything…

Vic explain and went over everything with me, the on boarding team was great and my attorney went back iver everything and answered all my questions. They followup when they say they will which is something a lot if places dont do anymore.

15 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Jen,
Thank you for your kind review! We are so glad that Vic provided you with the best plan for your financial needs. If you ever have any questions, please don't hesitate to reach out.
Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi there,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 3 out of 5 stars

I feel like charging vets 25% seems…

I feel like charging vets 25% seems steep to me…

15 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello,

Thank you for sharing your feedback with us. We understand how important it is for veterans to receive dedicated support, and we aim to provide assistance tailored to meet the unique needs of veterans and all of our clients. If there’s anything specific we can do to improve your experience or clarify our services, please contact us at help@veterandebtassistance.org. We’re here to help in any way we can!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

The agent seemed to have a genuine…

The agent same to have a genuine concern about the debt we had incurred through credit cards trying to maintain after my retirement and the insurance premium going up so high. This left us unable to pay all of our obligations at one time.

8 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Billy,

Thank you for your kind words! We're so glad to hear that our representative’s professionalism and patience made a positive impact on your experience. Providing our clients with top-notch support is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Excellent,

Excellent,
Program throughly explained,
from start to finish,
What a pleasant experience!🐬💯

13 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello Michael,

Thank you for such a heartwarming review! We’re dedicated to building genuine, caring relationships with our clients, and we’re so glad that came through in your experience. Remember, we’re always here for you.

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Everyone was personable and extremely…

Everyone was personable and extremely knowledgeable. Very professional

10 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello,

We appreciate your kind words! Knowing that you found our service both professional and helpful means a lot to us. We’re here to support you, so don’t hesitate to reach out if there’s ever anything more we can do!

All the best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

The rep was great and explained…

The rep was great and explained everything in detail.

11 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello Roger,

Thank you for your kind words! We're so glad to hear that our representative made a positive impact on your experience. Helping our clients feel supported is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi there,

Thank you for the review! We’re thrilled that our team could make the process clear and helpful for you. We love to hear about how they embody our commitment to support and guidance. We’re here whenever you need us and look forward to continuing to assist you. Congratulations on taking the first step towards financial freedom!

Best Regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Explaining of it works

Explaining of it works. Answered all of my questions.

11 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Kendrick,

Thank you for the review! We’re thrilled that our team could make the process clear and helpful for you. We love to hear about how they embody our commitment to support and guidance. We’re here whenever you need us and look forward to continuing to assist you. Congratulations on taking the first step towards financial freedom!

Best Regards,
The Veteran Debt Assistance Team

Rated 4 out of 5 stars

I had to do something as my expenses…

I had to do something as my expenses have exceeded my income. How I have to learn and trust the system this company has in place. So, as questions come up they are just a phone call away. I'll know more as I learn.

12 June 2026
Unprompted review
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Ron,
Thank you for your feedback! We're so glad that you chose us to work with on your journey to financial freedom. If you have any questions, please don't hesitate to reach out.
Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Outstanding assistance and will help me…

Outstanding assistance and will help me out of bad financial situation

10 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello there,

Thank you for your kind words! We're so glad to hear that our representative made a positive impact on your experience. Helping our clients feel supported is a priority for us, and we’re glad we could be there for you. If you ever need anything, we're always here to help!

Best regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Financial Freedom

Complete transparency towards my Financial Freedom answered all questions and concerns professionally courteously and in detailed explicit instructions on how the process and program will work thank you for the professionalism of the staff the service and the ultimate Solution financial Independence

12 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hello Jeffrey,

Thank you for your wonderful review! We’re so pleased that our team could support you on your journey toward financial freedom and provide the hope and encouragement you deserve. They are an excellent example of our dedication to our clients, and we’re thrilled to hear about the positive impact they've made. We’ll be here for you every step of the way, and we’d love to hear more about your experience. Feel free to reach out to us at help@veterandebtassistance.org.

Best wishes,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Very cordial

Very cordial. Explain everything. Thorough. Always asking if we understood.

11 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Luis and Lily,
Thank you for your kind feedback! We're so glad that you left with the best financial plan for your needs and goals. We wish you all the best in the future.
Kind Regards,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

A Successful Beginning with Russ Tschopik

The VDA representative Russ Tschopik was very informative. He broke down the terms, options and conditions of a consolidated structured loan which I found to be pretty awesome. My potential credit worthiness can be built back successfully within a six month term. Something I probably could not personally get back on track in such a short period of time.

12 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Terrence,
Thank you for your feedback! We're so glad that our colleague worked closely with you to find the best plan for your financial goals. If you ever have any questions, we are just a phone call away.
Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

The representative Lisa from Austin

The representative Lisa from Austin, TX. Was awesome! Very friendly, contagious laughter.

12 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi,
Thank you for your kind words! We will be sure to pass on your feedback to our colleague, Lisa. If you ever have any questions, now or in the future, we are just a phone call away.
Best,
The Veteran Debt Assistance Team

Rated 5 out of 5 stars

Help members or staff.

Help members or staff.

9 June 2026
Veteran Debt Assistance logo

Reply from Veteran Debt Assistance

Hi Army,
Thank you for your 5-star review. We appreciate it! If you ever have any questions or need further assistance, please don't hesitate to reach out. We're just a phone call away and are always here to support veterans like you.
Best,
The Veteran Debt Assistance Team

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