Vetdispense Reviews 

456
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast postal delivery service and the highly intuitive, easy-to-navigate online platform when ordering essential prescription pet medications for their animals. Many consumers also highlight the exceptionally competitive prices compared to traditional local veterinarians, alongside the reliable support team and consistently well-packaged orders that arrive right on schedule. People often mention that the ordering process is completely straightforward and hassle-free. Some reviewers were not happy with occasional postal delivery delays, experienced unexpected extra restocking fees when returning items, or reported that their parcels arrived crushed.

What people talk about most

Delivery service

Customers report positive experiences with delivery service, highlighting that parcels consistently arrive... See more

Service

Clients share positive opinions on service, consistently describing the experience as fast, reliable, and... See more

Order

Customers consistently note positive experiences with order processes, highlighting how easy and... See more

Price

Consumers find price to be very satisfactory, consistently noting that costs are much lower compared to local... See more

Product

Reviewers highlight positive aspects of product availability and quality. Consumers consistently report great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This site will save me just under £500 per year on medication. Really easy to use and obviously a lot cheaper than my vets. Super quick delivery. Very happy and would highly recommend.

Rated 5 out of 5 stars

I've used Vet Dispense a few times now for my cat's medication needs and this most recent time was fantastic. Not only did i get a reply to an email within about 15 minutes of me sending it, but on... See more

Rated 5 out of 5 stars

Very helpful team who answer queries very quickly indeed. Good prices. Clear website and communication. Excellent delivery options and times with Royal Mail. Items packaged very well with clear inst... See more

Company replied

Rated 5 out of 5 stars

Their site is easy to navigate , saving time , help is there if needed on chat , their delivery is so quick it is so good especially as it’s my cat’s medication , I am so grateful. Thank you

Company replied


Company details

  1. Pet Store

About Vetdispense

Information provided by various external sources

VetDispense is a UK-based online pet dispensary, we sell a complete range of pet products and vet supplies, from pet medication to dog food and pet supplies all at substantially lower prices than your vet....

Unlike some online pet pharmacies, we are run by experienced and fully qualified Veterinary Surgeons to offer you the best possible service and advice when it comes to protecting the health and well-being of your pets and livestock.

All of our pet meds are genuine, and they are from the same suppliers as your usual Vet, but at substantially lower prices.

We are registered with the Royal College of Veterinary Surgeons (RCVS) and are inspected by the Veterinary Medicines Directorate (VMD)

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

456 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(456)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A reliable service

The prescribed medicine for my cat was promptly dispatched on receipt of my vet's prescription and my payment. It arrived safely next day.

4 December 2025
Unprompted review
Vetdispense logo

Reply from Vetdispense

Thank you for your repeated custom!

Rated 5 out of 5 stars

Trustworthy and service orientated

Website easy to use and upload prescription to. Always quick to despatch. I had a query on my last order that was dealt with in minutes on a Sunday. Great service. Trustworthy source of prescription pet meds.

9 November 2025
Unprompted review
Vetdispense logo

Reply from Vetdispense

Thank you so much for your kind words! We’re glad the process was easy and that your query was resolved quickly. We appreciate your custom and look forward to helping again soon.

Rated 5 out of 5 stars

Always responsive and ready to help !

Always responsive and ready to help, parcels well packaged and always on time!! Perfect service thank you.

5 November 2025
Unprompted review
Vetdispense logo

Reply from Vetdispense

Thank you! We’re delighted to hear you’re happy with our service and reliability. Really appreciate your support!

Rated 5 out of 5 stars

We use vet dispense for all our…

We use vet dispense for all our prescriptions. Really good service and super fast delivery.

11 November 2025
Unprompted review
Vetdispense logo

Reply from Vetdispense

Thank you so much for your loyalty :-) We’re delighted you’re happy with our service and fast delivery.

Rated 5 out of 5 stars

Meds on the go

Quick efficient and professional. Product arrived promptly and well packaged

10 November 2025
Unprompted review
Vetdispense logo

Reply from Vetdispense

Thank you! Glad to hear everything arrived quickly.

Rated 5 out of 5 stars

Another great experience with Vet Dispense.

I've used Vet Dispense a few times now for my cat's medication needs and this most recent time was fantastic.
Not only did i get a reply to an email within about 15 minutes of me sending it, but once ordered, the medication came in the post the next day which was truly appreciated.
They are good!

14 October 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I always receive an excellent service from this company. The website is easy to navigate, the items are dispatched immediately and always delivered on time.

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Easy ordering

Easy ordering, quickly dispatched and delivered by 1pm as promised due to medication being refrigerated

1 September 2025
Unprompted review

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