While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

1.9

Poor

TrustScore 2 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Panel and system not working from 2 month and paid full amount

I he’d a bad experience seems I he’d this service got two shop but service wise we are not happy for main panel not working from last 2 month and book appointment to change all system witch is too old and they didn’t turn up for any service wicking is not good we paid £76 which is too much I can said only one thing service is not food atollll

28 September 2025
Unprompted review
Rated 1 out of 5 stars

They lie to you at point of sale to get…

They lie to you at point of sale to get you to sign up.
I was told that after 9 months, I could cancel and the doorbell and camera would be mine. Today I tired to cancel and I’m told that I have to give three months notice and pay another £70 on-top to keep the doorbell and camera I was told was mine.
They lie through their teeth!
The monitoring was good..
the insulation was sloppy and now, the after care is awful.
Stay clear of this company.

16 August 2022
Unprompted review
Rated 1 out of 5 stars

Door bell

you can get a better door bell of Amazon no way are there door bells worth £199

17 July 2021
Unprompted review
Show reviews in all languages. (13 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look