Very Puzzled Reviews 336

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The customer service! When something went wrong with my order, I was personally contacted and offered a solution I didn’t expect and honestly didn’t think they had to provide. It was greatly apprecia... See more

Company replied

Rated 5 out of 5 stars

Great! I felt really excited to receive a colourful informative map of my country (Nigeria) and continent(Africa) on the map for the first time. Really high quality;prompt delivery and excellent pack... See more

Company replied

Rated 5 out of 5 stars

Puzzle for a 6 year old. Colourful so able to identify group sections, educational with further research opportunity with the historical figures and places. Bought colour me t-shirts. Quality Fruit... See more

Rated 5 out of 5 stars

Our son has really enjoyed exploring the puzzles bought (Africa 32 piecess and Jamaica 100 piece puzzles). He is able to do the 32 piece puzzle on his own, which he is very happy about as well as lea... See more

Company details

  1. Hobby Store

Written by the company

Very Puzzled is a children’s toy manufacturer that focuses on African-Caribbean themed jigsaw puzzles for children developed with both parents and children in mind. Very Puzzled offers families of all backgrounds the opportunity to explore and learn more about the richness of Africa and the African-Caribbean community.


Contact info

4.9

Excellent

TrustScore 5 out of 5

336 reviews

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Rated 5 out of 5 stars

Great service

Ordering was really simple and I could find products. The checkout process was seamless. I was delighted to get a lovely message after placing the order. Deliver was quick.

26 November 2023
Rated 5 out of 5 stars

Education for all

I love the puzzles for myself and as gifts for friends and family. Especially children that were born in the diaspora and haven't been to their land of origin, it's a very useful learning tool. Thank you for educating all of us, one puzzle piece at a time.

13 October 2023
Rated 3 out of 5 stars

Nice puzzles but need guides.

The puzzles arrived early. My reason for the 3 stars is that the puzzle does not come with a guide to describe the faces or objects displayed on the puzzle. I am now aware puzzle guides can be downloaded but the overall package feels incomplete.

29 October 2023
Very Puzzled logo

Reply from Very Puzzled

Hi, Thank you for taking the time to write a review, we appreciate your feedback and the opportunity to improve our product. Would an image on the bottom of the box with a number for each person and a legend with the names of the people by each number be sufficient?

Rated 5 out of 5 stars

Great Efficiency

Very puzzled is efficient and shipped out the order in a timely manner. It arrived in great condition earlier than expected. Thank you Very Puzzled team!

3 August 2023
Rated 5 out of 5 stars

Love the puzzles from here

Love the puzzles from here, gets my son talking and asking questions . I was so happy to know they were producing a Grenada puzzle as we tend to get over looked.

6 June 2023
Rated 5 out of 5 stars

Puzzle very easy to order and the delivery was quick.

It was easy to order and the delivery was also very quick. The puzzles are absolutely brilliant, as they are a stimulus to learning and knowledgeable. Our grandson 6 years old is very excited using the platform, as well as, getting to know where places are situated in the world. He uses this knowledge to trace our family history.

10 March 2023
Rated 5 out of 5 stars

Great product and service

Bought the Jamaica jigsaw to help connect with my mum who has dementia. The puzzle arrived with days of placing the order. Very pleased with the product and the service.

5 June 2022
Rated 5 out of 5 stars

Amazing

Amazing. Such a unique gift. I purchased two Ghana map puzzles and a puzzle of Africa. Thank you for delivering the puzzles so efficiently and timely. Really appreciate you guys.

Kind regards

19 March 2022
Rated 3 out of 5 stars

The puzzles are great but there are no…

The puzzles are great but there are no names on them like the posters. Poster is a bit thin (like normal paper) and ripped when taking it out of the tube unfortunately but looked good otherwise.

31 December 2021
Very Puzzled logo

Reply from Very Puzzled

Thank you so much for the constructive feedback.
With the limited space on the puzzles it is hard to include the names of the people and artefacts featured. We have created a free guide for the puzzles that you can view here https://verypuzzled.com/jigsaw-puzzle-guide-books/.
The poster is a standard 130 gsm paper weight, we place it in a poster tube so that it is not creased.
Please let me know if you need anything else.

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