THIS APP IS A SCAM. THEY GET YOUR INFO SOMEHOW AND CHARGE YOU $39 PER MONTH UNTIL YOU REALIZE. ITS NOT SET UP THROUGH APPLE SUBSCRIPTIONS SO I DIDNT EVEN NOTICE THAT I WAS SUBSCRIBED. I WAS BEING CHA... See more
Company replied
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See what reviewers are saying
I signed up for fitness app for two months under the name VERV. Decided to cancel auto renew for June 16, 2025 for $30. I found it cumbersome to cancel, though support staff did eventually assist me i... See more
Company replied
I thought $1.00 was reasonable to try this plan. I read that I could cancel within a week and that would be the end of the app. Unfortunately, Verv does not have it set up to stop before a week, so I... See more
I actually have no idea what this app is. Contacted them multiples times to stop taking my money , was told they can’t cancel without an order number but I never ordered so no number . They just di... See more
Company replied
Company details
Written by the company
Verv is your guide to a holistic approach to health. Embrace solutions from our personal trainer apps to achieve your own goals and live a happier life.
Contact info
Howard Hughes Parkway 3773, 89169, Las Vegas, United States
- support@verv.health
- verv.com
1.6
Bad
35 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
THIS APP IS A SCAM
THIS APP IS A SCAM. THEY GET YOUR INFO SOMEHOW AND CHARGE YOU $39 PER MONTH UNTIL YOU REALIZE. ITS NOT SET UP THROUGH APPLE SUBSCRIPTIONS SO I DIDNT EVEN NOTICE THAT I WAS SUBSCRIBED. I WAS BEING CHARGED FOR A WHOLE YEAR. I HAD TO HUNT THEM DOWN FOR THEM TO CONFIRM THAT THE SUBSCRIPTION WAS CANCELLED, BUT I WILL BE MONITORING AND REPORTING THEM TO BBB. They claim that I purshased this through the website, but thats simply not true. I would never use an app like this through a website, I only get them through my phone. Also, if thats true, when I went onto the website, I should have been able to locate my account through my e-mail so I could cancel it, but that was not an option as my e-mail was not found. When I e-mailed them, somehow they had all of my information and were able to cancel the subscription they were charging me $39.99 per month - FOR A YEAR!!! Also look at all other reviews, everyone else has been getting scammed to. They refuse to give any kind of refund. So, as I said, THIS IS A SCAM!!! BEWARE!
31 March 2026
Unprompted review
Reply from Verv
Hello Inna Kat,
As we previously explained during your communication with our support team, your subscription was purchased through our website, which is why it did not appear in your Apple subscription settings.
During the checkout process, we clearly display all subscription terms, including pricing and the automatic renewal policy. The subscription payments were processed as valid transactions, as the initial purchase was authorized by you.
If you have any further questions or need additional assistance, our support team is always available to help.
Best regards,
Verv
Found a charge for this on my debit…
Found a charge for this on my debit card today and I have never even heard of this company. Had to look it up to even find out what it was. Had to dispute it with my bank and get my card replaced.
14 March 2026
Unprompted review
Reply from Verv
Hello,
We’re sorry to hear about this situation. Based on the information provided, we’re unable to locate any active subscription associated with your details.
Please contact us at support@verv.com, and we’ll be happy to investigate this further and help resolve the issue.
Best regards,
Verv
I don’t have a subscription to…
I don’t have a subscription to EveryDoggy, but they sure have been charging me. I did months go, cancelled and suddenly I’m being charged again. And they( well, Victoria does) say they won’t give me a refund.
13 July 2025
Unprompted review
Reply from Verv
Hello,
Thank you for your message. It looks like this review may have been posted on the wrong company profile.
Best regards,
Verv
I signed up for fitness app for two…
I signed up for fitness app for two months under the name VERV. Decided to cancel auto renew for June 16, 2025 for $30. I found it cumbersome to cancel, though support staff did eventually assist me in doing so. I am leery about signing up for apps in the future. As for the app itself, I didn't use it regularly so I can't say.
4 June 2025
Unprompted review
Reply from Verv
Thank you for updating your review. We truly appreciate it! We’re always here to help, so don’t hesitate to reach out if you ever need assistance in the future.
Reply from Verv
Hello,
We’re truly sorry to hear about your experience. If you believe you were charged in error, please contact our support team at support@verv.com. We’re here to help clarify the situation and resolve any concerns.
Best regards,
Verv
The Worst!!!
Sneaky company that charges $77 monthly. No way to contact except through e-mail.
I want all of my money back!! Horrible company with matching customer service.
24 March 2025
Unprompted review
Reply from Verv
Hello Gina,
I see that you first contacted our support team on March 24, 2025. You had a 3-month subscription to our app, which we canceled per your request. We can assure you that there will be no further charges in the future.
We would truly appreciate it if you could reconsider your rating. If you need any further assistance, please don’t hesitate to reach out to us at support@verv.health.
I have charges on my account that I…
I have charges on my account that I have not seen before. I had to look you up. No emails. No texts . No subscriptions. However you are doing this and whomever you are it’s time you stop scamming people. I notice from your less than outstanding reviews that I am not your only scamming victim . This isn’t just Pennie’s you are stealing from some of us but it is the tank of gas to get us to work so we can feed and take care of our children.
9 February 2025
Unprompted review
Reply from Verv
Hello Jami,
We sincerely apologize for any confusion regarding your charges. According to our records, you subscribed to a 3-month plan on November 9, 2024. Before confirming your purchase, our platform clearly displays the subscription terms, including the total cost and the automatic renewal policy. By proceeding, you agreed to these terms.
That said, we understand that unexpected charges can be frustrating. We have canceled your subscription and issued a refund for your last payment. Please rest assured that we are committed to transparency and always strive to assist our users.
If you have any further concerns or questions, our support team is happy to help at support@verv.health.
Best,
The Verv Team
Seeing charges from this company on my…
Seeing charges from this company on my credit card account. Can't find any emails or other details indicating I'm using any of their services. Seems fraudulent.
18 January 2025
Unprompted review
Reply from Verv
Hello James,
We understand your concerns and want to clarify the situation. According to our records, you subscribed to a 1-month plan on July 17, 2024. Before confirming your purchase, our platform displays the subscription terms, including the total cost and the automatic renewal policy. By proceeding, you agreed to these terms.
However, we never want our users to feel uncertain about their subscriptions. We have canceled your subscription and refunded your last payment. Please know that we are committed to transparency and do not engage in fraudulent practices.
If you need any further assistance, feel free to reach out to our support team at support@verv.health.
Best,
The Verv Team
I am an Australian
I am an Australian , who is being charged $19.99 USebery month - I have no app on my phone of this ? What other names would you be under ? Please stop processing these funds from my card or I will be owning this further (from what I can see there is a real
Issue with what is going ? I have been charged 2 x lots
Of $19.99 every 4 weeks!!! Please advise that these will be stopped and these amounts will
Be refunded ?
26 January 2025
Unprompted review
Reply from Verv
Hello La,
We understand your concern and would be happy to assist you. Unfortunately, we are unable to locate your subscription based on the information provided in your review.
If your issue has not yet been resolved, please reach out to our support team at support@verv.health with details such as the email address used for the purchase. You can also send us a screenshot of the charge so we can investigate further. We’ll be glad to help you.
Looking forward to assisting you!
Best,
The Verv Team
Never had an account and I have no idea…
Never had an account and I have no idea how I am being billed for this. I have tried reaching out to no avail
25 January 2025
Unprompted review
Reply from Verv
Hello Belinda,
We’d love to assist you, but unfortunately, we are unable to locate your subscription based on the information provided.
If your issue has not yet been resolved, please contact our support team at support@verv.health with details such as the email address used for the purchase. You can also send us a screenshot of the charge so we can investigate further. We’ll be happy to help.
Looking forward to your message!
Best,
The Verv Team
Being billed (AGAIN!) and I do not have…
Being billed (AGAIN!) and I do not have the app or a prior subscription to cancel.
9 January 2025
Unprompted review
Reply from Verv
Hello N,
We’re sorry to hear about the confusion regarding your billing. Based on the information provided, we’re unable to locate your subscription.
If the issue persists, please reach out to our support team at support@verv.health with the email address associated with the charge. If possible, please include a screenshot of the billing statement so we can investigate this further. We’re here to help and ensure this is resolved.
Looking forward to assisting you!
Best,
The Verv Team
Scam
I’m being billed an obscene amount of money for an app I don’t have. No emails from them saying I have a subscription. What a scam!
16 December 2024
Unprompted review
Reply from Verv
Hello Kathleen,
We’re sorry to hear about the billing issue you’ve experienced. Based on the information provided, we’re unable to locate your subscription in our system.
If your issue hasn’t been resolved, please reach out to our support team at support@verv.health with the email address used for the subscription. If possible, please also send a screenshot of the charge to help us investigate further. We’re committed to resolving this for you.
Looking forward to assisting you!
Best,
The Verv Team
I am being billed for this App I do not…
I am being billed for this App I do not have and I have tried to cancel with out having a subscription. This is super fraudulent.
23 October 2024
Unprompted review
Reply from Verv
Hello Susanne,
We’re sorry to hear about the billing confusion. Based on the information provided, we are unable to locate your subscription in our system.
If your issue has not yet been resolved, please contact our support team at support@verv.health with the email address used for the subscription. If possible, please include a screenshot of the charge so we can investigate this further. We are here to help and ensure everything is resolved.
Looking forward to assisting you!
Best,
The Verv Team
This app is ridiculous
This app is ridiculous. I never signed up for it. I am being charged $19.99 a month. I have no receipt to try and cancel it. It is not even under my subscriptions and my Apple account along with the fact there’s no way to get a hold of anyone there. Please explain how you got the payments to stop if anyone.?
2 October 2024
Unprompted review
Reply from Verv
Hello Kim,
We understand your frustration and are here to help. Based on the details provided, we are unable to locate your subscription.
If the issue has not been resolved, please reach out to our support team at support@verv.health with the email address associated with the subscription. Additionally, if possible, please send us a screenshot of the charge to help us investigate further. We’ll make sure to look into this and resolve it for you.
Looking forward to assisting you!
Best,
The Verv Team
FRAUD!!!
FRAUD!!!! I have no records of signing up with Verv. No receipts in my emails. No subscription history on my phone or iPad. I know for a fact I never authorized these subscriptions.
17 September 2024
Unprompted review
Reply from Verv
Hello Erilyn,
We understand your concerns and sincerely apologize for any confusion regarding your subscription. Based on the information provided, we are unable to locate your account or subscription.
If your issue has not been resolved, please contact our support team at support@verv.health with the email address associated with the charge. If possible, please include a screenshot of the charge so we can investigate further. We are committed to resolving this matter for you.
Looking forward to assisting you!
Best,
The Verv Team
I was not aware that I signed up for a…
I was not aware that I signed up for a monthly membership of $29.99 and I have tried unsuccessfully several times to cancel it to no avail. They make cancellation extremely tedious. I am still struggling to cancel this membership to an app that I don’t have
20 August 2024
Unprompted review
Reply from Verv
Hello Sonia,
We apologize for any inconvenience you've experienced. According to our records, we canceled your subscription and refunded your last payment on September 20, 2024, after you contacted our support team.
If you are still having issues or need further assistance, please feel free to reach out to us at support@verv.health. We are committed to ensuring this is resolved for you.
Thank you for your understanding, and we’re here to help!
Best,
The Verv Team
I actually have no idea what this app…
I actually have no idea what this app is. Contacted them multiples times to stop taking my money , was told they can’t cancel without an order number but I never ordered so no number .
They just did it again last month . Dont sign up for anything
22 September 2023
Unprompted review
Reply from Verv
Dear Maura, thank you for contacting us and sorry for the worries caused by this problem; we're eager to get to the bottom of the problem and fix it as soon as possible. Kindly note that we've just answered your message via email and asked for additional info — please check the follow-up 🌱 Looking forward to hearing back from you!
I just was asked to complete an offer…
I just was asked to complete an offer by subscribing $5 per month today 7/8/2024.. I was charged $69.99... My name is Ja'Nell. I would like a refund deposited back onto my account ASAP
8 July 2024
Unprompted review
There is something very strange going…
There is something very strange going on with this website. Is verv legit or has it been hacked by Montibus LTD???
23 April 2024
Unprompted review
This is more than annoying
This is more than annoying. They keep on charching €79,- every two months while I already made clear that I'm not satisfied with the app!!! They clearly must see that this app isn't being used by me, but nonetheless they charge me for it!!! I'm really fed up.
31 August 2023
Unprompted review
Reply from Verv
Hello Linda,
Thank you for contacting us. We are sorry to hear that you are not satisfied with our app 😔
ℹ️ Please note that premium subscription renews automatically unless it is canceled. We see that when you messaged us, our support team sent you detailed cancellation instructions so that you could stop your membership. However, it remained active until now. We do not monitor your activity in the app, so the subscription does not end automatically if you don not use the app.
✅ We have just canceled your membership from our side. It will not auto-renew, and your account will not be charged anymore. The premium features will be active till the end of the current cycle.
If you have any further concerns, please contact our support team at support@verv.com and we will do our best to help you.
All the best,
Verv
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