Will at Northampton Riverside Nissan absolutely brilliant, very welcoming, explained everything in full. Nothjng was to much trouble I highly recommend him purchasing your next car
Company replied
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Will at Northampton Riverside Nissan absolutely brilliant, very welcoming, explained everything in full. Nothjng was to much trouble I highly recommend him purchasing your next car
Company replied
What a refreshing change from other local car dealerships. Ian Earle’s is a credit to Vertu. Very knowledgeable about the product, was able to answer all our questions. A very pleasant experience, th... See more
Company replied
Helpful service Kwame was especially good. If you are looking for a new vehicle and also want a good deal on your old one for a quick exchange I’d suggest using them.
Company replied
Went in for a Citroën recall today. Excellent communication from start to finish. Booking was easy, recieved at reception by Charlotte, very friendly and professional. Left the keys went home. Communi... See more
Company replied
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Carousel Way, NN3 9HG, Northampton, Northamptonshire, United Kingdom
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Great customer service in Northampton. Big shout out to Ashley Davis from Motability department so helpful and explained everything so easily would definitely recommend him. Overall easy and friendly process thank you.

Reply from Vertu Motors - Vauxhall Northampton
The staff at Vauxhall Northampton -namely Kostas made us feel at ease straight away. All our questions were answered and the process of buying a car was clear and straightforward.

Reply from Vertu Motors - Vauxhall Northampton
Shayne is an absolutely brilliant salesman. His attention to detail over all aspects of the sale & afterwards made the purchase a very pleasant and stress free expereience. I would definitely recommend a trip to Vertu Vauxhall to friends & family.

Reply from Vertu Motors - Vauxhall Northampton
He was very helpful and friendly and gave all the information I needed. I would recommend to other people

Reply from Vertu Motors - Vauxhall Northampton
Kwame was excellent throughout the whole sale process, he made it stress free and explained everything thoroughly!

Reply from Vertu Motors - Vauxhall Northampton
I am a motability customer. I've have moved from Northampton to Bicester, but still choose to use this dealership. All the staff are fantastic, warm, friendly, helpful, considerate & professional. Ashley (the motability specialist), is a fantastic member of staff & a credit to the dealership. He goes above & beyond to help, advise & tailor his services to your needs. Can't recommend this dealership highly enough. Thank you.

Reply from Vertu Motors - Vauxhall Northampton
Service with a 'Smile' No pressure with sales, helpful staff and help throughout buying procedure.

Reply from Vertu Motors - Vauxhall Northampton
Very good experience! Kwame was very helpful and made the process really easy and stress free!! Really happy!!

Reply from Vertu Motors - Vauxhall Northampton
All the staff were great very friendly and courteous, especially Kwame and Ed who clearly made me feel my custom was valued

Reply from Vertu Motors - Vauxhall Northampton
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