Chris Harrison was super helpful. He even sent us a video of the car which was amazing. I really appreciated his honesty about what the process was and what needed doing to get the car ready. Fantasti... See more
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Picked up my new Renault Austral from Vertu Motors recently, and have to say it was an all round excellent experience. The staff there were very knowledgeable going through the required process wit... See more
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Chris at Vertu was amazing from the moment I waked into the showroom. He listened to what I wanted in terms of the car and financially. He then kept in touch all the way through supporting me with wha... See more
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I went in to the dealership today as I had seen a car online that I was interested in. Damien and Chris dealt with me and were lovely throughout. I’m extremely happy with my car and can’t wait to pi... See more
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Company details
About Vertu Motors - Renault Gloucester
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
3 Ramsdale Road, GL2 5FE, Gloucester, Gloucestershire, United Kingdom
- 0344 659 5106
4.4
Excellent
33 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My first time purchasing a car
My first time purchasing a car - Georgina was approachable, knowledgeable and helpful, making the experience much less intimidating. Thank you!
10 August 2026
Unprompted review
Reply from Vertu Motors - Renault Gloucester
Hi Victoria,
Thank you for taking the time to leave us such a fantastic 5-star review.
We're delighted to hear that your first car-buying experience was such a positive one with Renault Gloucester. Purchasing your first car can feel a little daunting, so it's wonderful to know that Georgina's approachable, knowledgeable, and helpful manner helped make the process much less intimidating.
Providing friendly guidance and support every step of the way is exactly what we strive for, and we're thrilled that Georgina helped you feel confident and comfortable throughout your journey.
Thank you again for your kind feedback. We'll be sure to pass your comments on to Georgina, who will be delighted to hear that she made such a positive impact on your first car purchase.
We hope you enjoy many happy miles in your new car.
Kind regards,
Liza.
I went in to the dealership today as I…
I went in to the dealership today as I had seen a car online that I was interested in. Damien and Chris dealt with me and were lovely throughout.
I’m extremely happy with my car and can’t wait to pick it up on Friday!
28 July 2026
Unprompted review
Reply from Vertu Motors - Renault Gloucester
Thank you for your feedback. We’re delighted to hear that Damien and Chris provided such a friendly and positive experience when you visited the dealership.
It’s great to know they helped you find the right car, and even better to hear how excited you are to collect it on Friday. We hope you enjoy every mile in your new car!
Kind regards,
Matthew
Chris Harrison was super helpful
Chris Harrison was super helpful. He even sent us a video of the car which was amazing. I really appreciated his honesty about what the process was and what needed doing to get the car ready. Fantastic service throughout.
24 July 2026
Unprompted review
Reply from Vertu Motors - Renault Gloucester
Thank you for your fantastic review.
We are delighted to hear that Chris Harrison provided such excellent service throughout your journey. It's great to know that the video of the car was helpful and that his honest, straightforward approach kept you fully informed every step of the way.
At Vertu Motors, we believe our customers should always feel confident and in control of the process, so it's wonderful to hear that Chris took the time to explain everything clearly and ensure the car was prepared to the highest standard.
Thank you for choosing Vertu Motors. We truly appreciate your feedback and will be sure to pass your kind comments on to Chris.
Kind regards,
Keith
A clear and easy process to buy my new…
A clear and easy process to buy my new car. Chris was really helpful every step of the way.
24 July 2026
Unprompted review
Reply from Vertu Motors - Renault Gloucester
Thank you for your wonderful review.
We are delighted to hear that the process of buying your new car was clear and straightforward. It's fantastic to know that Chris was so helpful throughout and supported you every step of the way.
Thank you for choosing Vertu Motors. We hope you enjoy your new car and look forward to welcoming you back in the future.
Kind regards,
Keith
Pleasant professional Salesman
Salesman, Matt, was polite, helpful, informative and despite the change of cars for sale sorted it out professionally.
21 July 2026
Unprompted review
Reply from Vertu Motors - Renault Gloucester
Hi Ian,
Thank you for your review!
We’re pleased to hear Matt was polite, helpful and informative throughout your experience. It’s great to know that, despite the change in vehicles, he was able to handle everything professionally and ensure the process continued smoothly.
We appreciate your feedback and hope to welcome you back to Vertu Renault Gloucester again soon.
Kind regards,
Kerry
Did a review a few weeks ago
Did a review a few weeks ago, so an update! She’s a fab car and the best car I have ever had from Vertu!
21 July 2026
Unprompted review
Reply from Vertu Motors - Renault Gloucester
Hi,
Thank you for taking the time to come back and leave us an update. We’re absolutely delighted to hear that you’re still loving your car and that it’s the best one you’ve ever had from Vertu!
There’s no better feedback than hearing how happy you are after spending some time with your vehicle, and we really appreciate you sharing your experience. We hope it continues to exceed your expectations for many miles to come.
Kind regards,
Liza.
Fantastic experience
Fantastic experience from start to finish with the team, and was kept informed throughout the process. A big shoutout to Alan for the great service provided.
10 July 2026
Unprompted review
Reply from Vertu Motors - Renault Gloucester
Hi Jordan,
Thank you for your fantastic 5-star review!
We’re delighted to hear you had a fantastic experience from start to finish and that the team kept you informed throughout the process. A special thank you for recognising Alan’s great service – we’ll be sure to pass on your kind feedback.
We really appreciate your support and hope to welcome you back to Vertu Renault Gloucester again soon.
Kind regards,
Kerry
Chris at Vertu was amazing from the…
Chris at Vertu was amazing from the moment I waked into the showroom. He listened to what I wanted in terms of the car and financially. He then kept in touch all the way through supporting me with what I needed to provide & he then made the collection a very special moment for myself & my son.
29 June 2026
Unprompted review
Reply from Vertu Motors - Renault Gloucester
Thank you for your fantastic feedback. We’re delighted to hear that Chris provided such outstanding support from the moment you arrived, taking the time to understand your needs both for the car and financially.
It’s great to know he kept you fully informed throughout and made the collection a special experience for you and your son. I’ll be sure to pass on your kind words.
Kind regards,
Matthew
Great service from start to finish
Great service from start to finish. From initial enquiry, working out a package to collection was seamless. Thanks to Chris for everything he did.
22 June 2026
Unprompted review
Reply from Vertu Motors - Renault Gloucester
Hi David,
Thank you so much for taking the time to leave us a fantastic 5‑star review. We’re delighted to hear that you received great service from start to finish at Vertu Renault Gloucester.
It’s wonderful to know that everything — from your initial enquiry through to working out the right package and collecting your car — was seamless for you. We’re especially pleased to hear that Chris provided such excellent support throughout, and we’ll be sure to pass on your kind words to him.
Your feedback means a great deal to the team, and we’re so pleased you had such a positive experience. If you ever need anything in the future, we’re always here to help.
Kind regards,
Liza.
New Car experience
Georgina at Vertu guided us through the process of test driving our potential new car and eventual delivery explaining each step thoroughly many thanks 👍
18 June 2026
Unprompted review
Reply from Vertu Motors - Renault Gloucester
Thank you so much for your kind words! We are so happy to hear that Georgina was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
The showroom was well setup
The showroom was well setup, with the cars easy to access.
Chris our sales representative was very helpful and well versed with the vehicles.
In all customer service, staff and service has been excellent
6 June 2026
Unprompted review
Reply from Vertu Motors - Renault Gloucester
Good afternoon Ian,
Thank you for your review. It’s great to hear that the showroom layout made it easy to view the vehicles and that Chris provided such helpful and knowledgeable support. We’re delighted the overall customer service stood out so positively.
Kind regards,
Dean
Collection of my new Renault Austral
Picked up my new Renault Austral from Vertu Motors recently, and have to say it was an all round excellent experience.
The staff there were very knowledgeable going through the required process with me, explaining all from beginning to end.
The best part was the grand unveiling of the car from under it's cover.
30 May 2026
Unprompted review
Reply from Vertu Motors - Renault Gloucester
Thank you for your fantastic feedback. We’re delighted to hear that you had an all-round excellent experience when collecting your new Renault Austral — congratulations on your new car!
It’s great to know that our team provided clear, knowledgeable guidance throughout the process and ensured everything was explained from start to finish. Delivering a smooth and informative experience is something we pride ourselves on.
We’re especially pleased that you enjoyed the grand unveiling of your car — it’s always a special moment, and we love making handovers as memorable as possible.
Thank you again for choosing Vertu Motors. We wish you many happy miles in your new Renault, and we look forward to welcoming you back in the future.
Kind regards,
Keith
Just marvellous
As always, the staff at Renault Gloucester were wonderful. They explained everything clearly & did what they promised on time. Paperwork can sometimes be difficult but not here, all went smoothly. And I love my car!
28 May 2026
Unprompted review
Reply from Vertu Motors - Renault Gloucester
Hi Susan,
Thank you for your fantastic review! We’re delighted to hear you had such a wonderful experience with us at Renault Gloucester.
It’s great to know the team explained everything clearly and delivered exactly as promised, making the whole process smooth and straightforward — especially with the paperwork.
We’re so pleased to hear you love your new car! Thank you again for choosing Vertu.
Kind regards,
Kerry
Great service...
Alan provided excellent customer service when I recently bought my new Renault. He was friendly, knowledgeable, and made the whole process smooth and stress-free. I really appreciated his professionalism and attention to detail—highly recommend!
25 April 2026
Unprompted review
Reply from Vertu Motors - Renault Gloucester
Good afternoon Eleanor,
Thank you for your lovely review. I’m really pleased to hear that Alan provided excellent customer service and made the whole process smooth and stress-free for you. It’s great to know his professionalism, knowledge and attention to detail made such a positive impression.
Kind regards,
Dean
Very good experience
The staff do everything they can to make the whole process smooth and straightforward. The car is immaculately presented and fairly priced.
23 April 2026
Unprompted review
Reply from Vertu Motors - Renault Gloucester
Thank you for your feedback. We’re delighted to hear that the team made the process smooth and straightforward, and that you were pleased with the immaculate presentation and fair pricing of the car. Your kind comments are very much appreciated.
Kind regards,
Matthew
Good Customer Service from Matt.
Matt and Damien were professional and helpful with all the transactions and dealings regarding the car purchase.
20 April 2026
Unprompted review
Reply from Vertu Motors - Renault Gloucester
Thank you for your feedback. We’re pleased to hear that Matt and Damien were professional and helpful throughout the car purchase process. Your kind comments are very much appreciated and will be shared with them.
Kind regards,
Matthew
Great service - Renault Gloucester
After experiencing extremely poor service when trying to buy a brand new Renault Clio at another dealership we decided to try Renault Gloucester.
All we can say is that Matt the salesman and Aaron the sales manager were brilliant from start to finish.
Thank you for making our purchase so easy and thank you for restoring our faith in new car dealers.
No hesitation in recommending these people and their dealership.
1 April 2026
Unprompted review
Reply from Vertu Motors - Renault Gloucester
Hi Paul
Thank you so much for sharing your experience. We're delighted to hear that, after such a disappointing start elsewhere, your visit to Renault Gloucester restored your confidence in the new‑car buying experience.
It’s wonderful to know that Matt and Aaron were brilliant from start to finish and made the whole process easy and stress‑free for you. Providing clear advice, genuine support, and a positive customer journey is exactly what we aim for, so your feedback really means a lot to the team.
Thank you again for your kind words and your strong recommendation — it’s greatly appreciated.
Kind regards
Dawn
We have now two Renaults from Renault…
We have now two Renaults from Renault Gloucester
A Clio and a Symbioz Its down to Georgina Thompson who is the best Sales person we have ever dealt with.
Her product knowledge and proffesionalism that makes the difference.
20 March 2026
Unprompted review
Reply from Vertu Motors - Renault Gloucester
Hi Simon,
Thank you so much for your fantastic 5‑star review! It’s wonderful to hear that you now have two Renaults from our Gloucester dealership — a Clio and a Symbioz — and that your experience has been consistently excellent.
Georgina will be absolutely delighted with your feedback. Her outstanding product knowledge and professionalism truly make a difference, and it’s great to know she’s provided the best sales experience you’ve ever had.
We really appreciate your continued trust and support. Enjoy your Renaults, and we look forward to welcoming you again in the future!
Kind regards,
Liza.
Jaroslav gazi
Hello, I am writing to say that I was very satisfied with the communication I received from Renault. I was especially satisfied with the employee Alan Dicks, who quickly handled everything and explained the car purchase. We thank him very much, we were satisfied.
Jaroalav Gazi
18 March 2026
Unprompted review
Reply from Vertu Motors - Renault Gloucester
Thank you for taking the time to leave this wonderful 5‑star review.
We’re delighted to hear that you were very satisfied with the communication received from Renault Gloucester. It’s especially great to know that Alan Dicks provided quick, clear, and helpful support throughout your car‑buying experience. Your kind words mean a lot, and we’ll be sure to pass them on to Alan and the rest of the team.
We’re very pleased you were satisfied with the service and wish you many happy miles in your new car.
If there’s anything more we can assist you with, please don’t hesitate to get in touch.
Kind regards,
Liza
Great experience
Very helpful sales personnel. I knew what I wanted and they delivered well.
13 March 2026
Unprompted review
Reply from Vertu Motors - Renault Gloucester
Good afternoon Janet,
Thank you for your lovely review. It’s great to hear that our team made everything straightforward and delivered exactly what you were looking for. We really appreciate you taking the time to share this.
Kind regards,
Dean
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