Had a fantastic experience at Vertu motors in Widnes , Dale the car sales assistant was very friendly kind and caring from start to finish with the deal of the car sales . Just couldn’t have been mor... See more
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Had a fantastic experience at Vertu motors in Widnes , Dale the car sales assistant was very friendly kind and caring from start to finish with the deal of the car sales . Just couldn’t have been mor... See more
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I bought a car from Nissan Widnes and cannot praise the staff highly enough. Rob, James and Ben were all very helpful, knowledgeable, professional and friendly throughout the whole process. They all... See more
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The treatment we got from cara was excellent so pleased it was her they looked after us nothing was a problem for her she was excellent and so nice to talk to.a she treated us like we was a friend so... See more
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It was a really nice experience overall. All communication was clear. Vehicle was delivered in great condition. We were dealing with Ben at Nissan Widnes showroom and he was very helpful throughout th... See more
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Moor Lane, WA8 7AL, Widnes, Cheshire, United Kingdom
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Purchased new Nissan Juke, this is my 4th new car i've bought through this dealership.
Pleasant staff especially Brian Mack who dealt with the sale, very professionally and patiently - as I have Parkinsons - and I sometimes need things explaining to me. Also to Tom who helped me with the techy side of things. In fact I did say to Brian - are you the only car salesman employed here??? As we didn't see anyone else, other than the girls on reception and James. All in all very happy with my new car and can't thank Brian enough. I note that this review has my name as Blackmore - this is incorrect my surname is Burgess.

Reply from Vertu Motors - Nissan Widnes
Just bought my first e v. From Nissan Widness. Brian made the whole process very straightforward answering all our questions and providing useful info we hadn't thought about. The price good was too, £1500 cheaper than another Nissan dealer for exactly the same spec. I would definitely recommend them

Reply from Vertu Motors - Nissan Widnes
After putting a deposit down unforeseen circumstances prevented us from getting to the showroom in Widnes. Jamie helped us immensely extending the deposit period taking the pressure off us and enabling us to keep the car we wanted. Keeping the communication between us easy with regular calls. Thanks Jamie, easiest car purchase ever.

Reply from Vertu Motors - Nissan Widnes

Reply from Vertu Motors - Nissan Widnes
Great customer service both in person and via telephone. Really looked after us ensuring we were happy with all aspects of the car and explanation of technology. Very polite and understanding of our needs. Nothing too much trouble. Both staff and service brilliant.

Reply from Vertu Motors - Nissan Widnes
Quick, easy, friendly process. Tom was very informative and helpful. Communication was great. Would highly recommend

Reply from Vertu Motors - Nissan Widnes
No pressure off sales person very courteous,everything explained and done with minimum fuss car cleaned and polished for the drive away day

Reply from Vertu Motors - Nissan Widnes
The whole experience was quick and professional. Max was great and couldn't recommend him enough. Made up with the new car. Thanks again

Reply from Vertu Motors - Nissan Widnes
Kara was understanding and responsive to my requirements in a new car.
Delighted to take delivery of a Nissan Duke today.
The whole process was straightforward with the car arriving sooner than expected. One very happy customer

Reply from Vertu Motors - Nissan Widnes

Reply from Vertu Motors - Nissan Widnes
The whole experience was smooth and faultless.
Getting my 2nd mobility car Tom, the sales operative, explained everything and guided me through the whole process. He kept me informed at every stage of the process, any questions that I had Tom answered them in plain English.

Reply from Vertu Motors - Nissan Widnes
I recently purchased a new car and had an outstanding experience from start to finish. The entire process was smooth, stress free, and enjoyable.
A huge thank you to Brian, who provided truly exceptional customer service. He was knowledgeable, patient, and genuinely attentive to what I was looking for. Brian took the time to answer all my questions, explain every detail clearly, and made sure I felt confident in my decision without any pressure.
What really stood out was his professionalism and friendly approach. He went above and beyond to make sure everything was perfect, from testing out the Bose sound system with some heavy metal to the final handover. It’s rare to come across someone so dedicated to customer satisfaction.
I absolutely love my new car and couldn’t be happier with the experience. If you’re looking for an amazing service and a seamless purchasing process, I highly recommend asking for Brian. Five stars all the way!

Reply from Vertu Motors - Nissan Widnes
Had my used car valued online by Vertu, took it to Nissan Widnes to drop off and arrange payment.
After a quick look around my car I was informed that because 3 wheels had small scuff marks they would be knocking over £2,000 off the price offered!!
Absolute joke, don't waste your time here.

Reply from Vertu Motors - Nissan Widnes
I requested an appointment to view a vehicle on the Vertu site and was called the same day to arrange a viewing at a convenient date and time.
Was met by a representative on agreed day who gave me lots of information about the car and asked what I was expecting from the car. As I was putting my own car in for part exchange, a price for the car was discussed and agreed against the purchase of the new vehicle.
Additional extras were offered which I did take up however not all as I wanted to stick to my budget. No pressure from the sales person which was quite refreshing.
Overall a rather nice experience of purchasing my car, staff were friendly and helpful.
Would definitely recommend Vertu and would definitely return again.

Reply from Vertu Motors - Nissan Widnes
From choosing and buying our car,the service was excellent. We dealt with Mr Robert Kaye,he was polite and very helpful throughout the process of our desicion ,which made our experience of buying very easy and straightforward.

Reply from Vertu Motors - Nissan Widnes
In a word - Dale
What a great asset to your company

Reply from Vertu Motors - Nissan Widnes
Thanks to Ben and the rest of the team at Vertu in Widnes.
A very easy and straightforward purchase of our new to us car....
Absolute amazing service, would recommend these guys 100%...a real pleasure to do business with..nothing was too much trouble, excellent service, and really nice team...
Thanks
Lorraine

Reply from Vertu Motors - Nissan Widnes
Jamie was extremely knowledgeable and helpful. I have always found staff in all departments to be courteous and obliging. The deals I have been offered have been fair and I really like my Nissan Juke. Thank you.
Val Cordy

Reply from Vertu Motors - Nissan Widnes
Went looking for a nearly new car. None available at the location so Max kindly found one on the system and brought it in to us from Darlington to test drive. Excellent customer service all the way through the process. Great communication from Max. Would recommend Nissan Widnes to anyone looking for a nearly new car.

Reply from Vertu Motors - Nissan Widnes
i am really happy with my new Nissan
Brian was really very helpful and made everything run smoothly
i felt telly comfortable in the show room
and he catered to all my needs
i would really recommend Nissan at Widnes and Brian
thank you for all your help

Reply from Vertu Motors - Nissan Widnes
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