We had a really positive experience buying our car, and we would like to say a big thank you to our salesman for all his help. He was friendly, professional and knowledgeable throughout, without e... See more
Company replied
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We had a really positive experience buying our car, and we would like to say a big thank you to our salesman for all his help. He was friendly, professional and knowledgeable throughout, without e... See more
Company replied
From the moment I enquired everyone was friendly and really helpful. Eleanor was great answering any question I had and even went the extra mile of coming in on her day which meant a lot as I prefer c... See more
Company replied
James & his colleagues made the whole process very easy & enjoyable. We were kept fully informed during all phases of buying our Qashqai. There was no "pressure" put on us at all. We can thoroughly... See more
Company replied
Staff were so good and friendly, always there for me whenever l needed anything. Manager was understanding when we talked about finances. A big thank you from me as l would recommend my friends👏👏👏
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Shay Syke, HX1 2ND, Halifax, West Yorkshire, United Kingdom
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I would definitely recommend vertu Motors Nissan Halifax! They have excellent service, exclusive cars, and an incredibly intelligent and helpful team. The staff went above and beyond to help me get the car of my dreams something that seemed almost impossible at first.
They have fantastic customer service! I had the pleasure of meeting one of the employees named Sean. He was very professional, kind, and made sure I was regularly updated about the car and the features I wanted. I’m genuinely impressed and extremely satisfied with their outstanding customer service. Thanks to vertu Motors Nissan Halifax, I’m now driving away in a car that has everything I was looking for.

Reply from Vertu Motors - Nissan Halifax
Vertu Nissan Halifax great experience.
Sam Butterworth Sales executive was absolutely brilliant from beginning to end we were so well looked after, knowledgable man who guided us through the process of buying our new Nissan Qashqai .
Sam is a credit to your organisation. Thank you Sam.

Reply from Vertu Motors - Nissan Halifax
Brilliant service, Sean was friendly but also professional and very helpful

Reply from Vertu Motors - Nissan Halifax
Michael was very helpful. Saw the car I liked on the Friday, on the Monday I had said yes to my first nissan qashquiand picked up on the friday.....very pleased with cover package that comes with it. Very happy moving forward.

Reply from Vertu Motors - Nissan Halifax

Reply from Vertu Motors - Nissan Halifax
Not advised of a charge to collect my car for servicing. When visiting the dealership the 2 disabled bays are often occupied by non blue badge holders cars. When collecting my car from service not put back in a disabled bay adding to difficulties getting too and from the dealership in a non adapted vehicle. I feel the dealership isn’t aware of how to look after disabled customers. The man who I spoke to on the day of the service was very helpful but by then it was too late.

Reply from Vertu Motors - Nissan Halifax
Simple and easy. First time buying a car from this company and the advisor, Jack made it really easy and understandable for me as a first time buyer from a dealership. He explained all the details and offers available. Would recommend this branch

Reply from Vertu Motors - Nissan Halifax
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