Vertu Motors - Honda Grantham Reviews 

79
TrustScore 5 out of 5

4.8

Tollemache Road, Spittlegate Level, NG31 7UH Grantham, Lincolnshire, GB


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Rated 5 out of 5 stars

Jamie the salesman at the dealership was absolutely brilliant. Nothing too much trouble, explained everything and demonstrated new tech to us both. Very professional but friendly and polite. Very eas... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from Jamie and the manager at Honda Grantham. Drove all the way from Sunderland as we fell in love with a Skoda we had seen. They couldn't have been anymore accommodating if they tri... See more

Company replied

Rated 5 out of 5 stars

The sales executive (Max Baldwin) was particularly helpful, knowledgeable and efficient and he explained all the options available to me very clearly. The car that I wanted was in stock and the purcha... See more

Company replied

Rated 5 out of 5 stars

First service on my very much loved CR-V this morning. The purchase experience from Nottingham was exceptional & the journey continues in Grantham. Beth managed the service requirements with efficienc... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - Honda Grantham

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Tollemache Road, Spittlegate Level, NG31 7UH, Grantham, Lincolnshire, United Kingdom

  • 0344 659 9234

4.8

Excellent

TrustScore 5 out of 5

79 reviews

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1-star

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Replied to 96% of negative reviews

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4.8

All reviews

(79)

11,737 reviews in the last 12 months

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Rated 5 out of 5 stars

Straightforward car buying experience

The whole experience was straightforward, Granville was friendly, helpful and knowledgeable, very pleased with the car and the service

3 July 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Thank you for your kind feedback. We’re delighted to hear that the whole experience was straightforward and that Granville provided such friendly, helpful and knowledgeable support throughout.

It’s great to know you’re very pleased with both your car and the service you received. I’ll be sure to pass on your kind words.

Kind regards,
Matthew

Rated 5 out of 5 stars

Very helpful staff

Very helpful and knowledgeable staff who did everything to make trading in my motorcycle a straightforward and stress free experience.

19 June 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Good afternoon Jo,

Thank you for your kind feedback, it’s great to hear the team were helpful and knowledgeable and made the whole process straightforward and stress free.

Kind regards,
Dean

Rated 5 out of 5 stars

all went well

15 June 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn

Rated 5 out of 5 stars

First service on my very much loved…

First service on my very much loved CR-V this morning. The purchase experience from Nottingham was exceptional & the journey continues in Grantham. Beth managed the service requirements with efficiency and diligence. Well done Honda, five stars, you’ve nailed it. 👌

15 June 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Good afternoon Justin,

Thank you for your fantastic review. It’s great to hear that your experience has been so positive from purchase through to your first service, and that everything has continued to meet your expectations.

Beth will be delighted to know she managed everything so efficiently and professionally. It’s wonderful to hear how much you’re enjoying your CR‑V, and your kind words really mean a lot.

Kind regards,
Dean

Rated 5 out of 5 stars

Jamie the salesman very helpful

Jamie the salesman at the dealership was absolutely brilliant. Nothing too much trouble, explained everything and demonstrated new tech to us both. Very professional but friendly and polite. Very easy part exchange process and we collected the car as agreed all taxed and fuelled & ready to go. Would definitely recommend Jamie & this dealership. Wonderful service. Very happy.
Lynda & Tony Millington

13 June 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Good morning Lynda & Tony,

Thank you for your wonderful review. It’s great to hear that Jamie provided such brilliant support, explaining everything clearly and taking the time to demonstrate the new technology.

We’re pleased the part exchange process was so easy and that everything was ready as promised for collection. Delivering a professional yet friendly experience is exactly what we aim for, and your kind recommendation will mean a lot to the team.

Kind regards,
Dean

Rated 5 out of 5 stars

Fantastic service from Jamie and the…

Fantastic service from Jamie and the manager at Honda Grantham. Drove all the way from Sunderland as we fell in love with a Skoda we had seen. They couldn't have been anymore accommodating if they tried! Would absolutely recommend.

6 June 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Thank you for sharing such a great review. It’s wonderful to hear that Jamie and the manager at Honda Grantham were so accommodating, especially after you travelled all the way from Sunderland to pick up the Skoda you loved. Sounds like they made the trip more than worthwhile. Your recommendation really means a lot.

Many thanks,
Chloe

Rated 5 out of 5 stars

Excellent personal service

We had excellent service as usual from Will Heaver and Max Baldwin. Both spent time with us and made the buying experience easy and very good. Would recommend Grantham Honda to anyone.

6 June 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Thank you for sharing such a lovely review. It’s great to hear that Will and Max once again provided the excellent service you’ve come to expect, taking the time to make the whole buying experience smooth and enjoyable. Your recommendation means a lot, and I’m sure the team at Grantham Honda will be delighted to hear your kind words.

Many thanks,
Chloe

Rated 5 out of 5 stars

Amazing customer service!

The sales executive (Max Baldwin) was particularly helpful, knowledgeable and efficient and he explained all the options available to me very clearly. The car that I wanted was in stock and the purchase was processed amazingly quickly so that I could collect the car 3 days later. Amazing customer service was provided by Max throughout this process. Well done!

5 June 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Hi Mr Parsons,
Thank you for taking the time to leave such a fantastic 5‑star review. We’re delighted to hear that you had such a positive experience at Vertu Honda Grantham.
It’s wonderful to know that Max Baldwin provided helpful, knowledgeable, and efficient service throughout your purchase, clearly explaining all your options and making the process so smooth. We’re especially pleased that everything was arranged so quickly, allowing you to collect your new car within just a few days.
Your kind feedback means a great deal to the team, and we’ll be sure to pass your praise on to Max. If you ever need anything in the future, we’re always here to help. Enjoy your new car!
Kind regards,
Liza.

Rated 5 out of 5 stars

Extremely helpful and a really good…

Extremely helpful and a really good salesman at Vertu Honda Grantham Max Baldwin , everything ran like clock work and they gave me a great price on px car , which you don’t normally get. Not only that a years tax was with in the deal. Highly recommend them

30 May 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Thank you for your fantastic review. We’re delighted to hear how helpful you found the team at Vertu Honda Grantham. Max will be thrilled to know his support and smooth approach made such a positive impression. It’s great to hear you were happy with the part‑exchange price and the added bonus of a year’s tax. We really appreciate your recommendation.

Many thanks,
Chloe

Rated 5 out of 5 stars

Jamie service was excellent

Jamie service was excellent — always willing to answer questions and explained everything clearly.

23 May 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Thank you for your feedback. We’re delighted to hear that Jamie provided excellent service, was always happy to answer your questions, and explained everything clearly. Your kind comments are very much appreciated.
Kind regards,
Matthew

Rated 5 out of 5 stars

My experience at vertu honda grantham…

My experience at vertu honda grantham was very nice. Jamie salesman who looked after me was a true professional and a credit to vertu honda grantham. Jamie went the extra mile and made me feel part of vertu honda family. Thankyou 🙂👍

8 May 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Good afternoon Paul,

Thank you for your review. It’s great to hear that you had such a positive experience and that Jamie looked after you so well. Going the extra mile and making you feel part of the family really does make a difference, and your kind words will mean a lot to him.

Kind regards,
Dean

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, excellent sales experience

30 April 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Good afternoon Michael,

Thank you for your feedback. It’s great to hear you had such a positive sales experience and received fantastic customer service. We really appreciate you taking the time to leave a review.

Kind regards,
Dean

Rated 5 out of 5 stars

Great service today thank you

Visited Vertu Honda Grantham today for new brake pads all round.

I had previously thought I had issues with this dealer but it subsequently became clear it was Honda (UK) that was responsible so I hasten to correct the matter.

My experience was friendly, courteous and reasonably prompt, with knowledge staff.

Pricing was made clear and was no more than an independent might have charged - with the added reassurance of Honda-trained engineers and genuine parts.

A very pleasant experience, thank you - I will be back

22 April 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Thank you for your feedback. We’re pleased to hear you received friendly, courteous, and knowledgeable service, with clear pricing and prompt support from the team at Vertu Honda Grantham. It’s great to know the expertise of Honda‑trained technicians and genuine parts gave you added reassurance, and we look forward to welcoming you back.
Kind regards,
Matthew

Rated 5 out of 5 stars

Friendly staff and a smooth exchange of…

Friendly staff and a smooth exchange of vehicles.

17 April 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Hi there,
Thank you for the great review. Really glad to hear the team were so friendly and that the vehicle exchange was smooth from start to finish.
Kind regards,
Kerry

Rated 5 out of 5 stars

Absolutely delightful experience !

Absolutely delighted with our new to us Honda, each and every member of staff at the Grantham branch went above and beyond but special thanks to Jamie Morgan who was so accommodating, friendly, knowledgeable and professional. Cannot recommend this company enough, thank you all so much.

4 April 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Hi Charlie,
Thank you so much for taking the time to leave such a wonderful 5‑star review. We’re absolutely delighted to hear how happy you are with your “new‑to‑you” Honda and your experience at Vertu Honda Grantham.
It’s fantastic to know that the whole team went above and beyond, and your special thanks to Jamie will mean a great deal to him. His friendly, knowledgeable and professional approach clearly made a real difference, and he’ll be thrilled to read your kind words.
Thank you for your strong recommendation and for choosing Vertu Motors. We wish you many happy miles ahead in your Honda.
Kind regards,
Liza.

Rated 5 out of 5 stars

Thank you Vertu

I would like to thank a man know as Granny Clackson for the friendly and hard work he put in to help me get the car that i wanted very friendly and helpful highly recommend

19 March 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Good morning Ben,

Thank you for your review. I’m really pleased to hear how friendly and hardworking Granny Clackson was in helping you get the car you wanted. It’s great to know he made the whole experience so positive and that you’d highly recommend him.

Kind regards,
Dean

Rated 5 out of 5 stars

Fantastic staff

Fantastic staff, very supportive and proactive.

16 March 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Hi Marius,
Thank you for taking the time to leave us a fantastic 5‑star review. We’re delighted to hear that you found the team at Vertu Honda Grantham to be fantastic, supportive, and proactive.
Your feedback means a great deal to the whole team, and we’re thrilled that your experience was such a positive one. If you ever need any further assistance, we’re always here to help.
Kind regards,
Liza.

Rated 5 out of 5 stars

Fantastic staff

Fantastic staff especially the sales person who could not have looked after me better. Great job to all the team at Grantham Honda. I will be returning when I next change my car.

18 March 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Hi Mr Clarkson,
Thank you for updating your 5‑star review. It’s fantastic to hear how well the team at Honda Grantham looked after you, especially your salesperson, who clearly went above and beyond. The whole team will be delighted with your praise.
We look forward to welcoming you back when it’s time for your next car.
Kind regards,
Kerry

Rated 5 out of 5 stars

Just a great professional and friendly experience

On entering the Vertu Grantham site we received a warm greeting from Aaron, the General Sales Manager. There was no pressure and we were asked if we were looking to buy or just browsing. We were looking and had done some research. We were then placed with Max from the sales team. Max is incredibly knowledgeable and personable. He was able to guide us through the process answer questions and along with Aaron eventually came up with a good deal.
The whole process from start to finish was professionally dealt with by Max who kept us informed from order to delivery, which was also very quick and professional.
A great team.

16 March 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Hi Kevin
Thank you for your wonderful feedback. We're delighted to hear that you received such a warm welcome from Aaron on arrival at Vertu Grantham, and that you never felt any pressure — just genuine support. It’s great to know you were then introduced to Max, whose knowledge, professionalism, and personable approach helped guide you through the whole process.
We’re pleased that both Max and Aaron worked together to find a deal that suited you, and that the journey from order to delivery was handled so efficiently and professionally. It’s fantastic to hear everything went smoothly from start to finish.
Thank you again for your kind words — Max, Aaron, and the whole team truly appreciate them.
Kind regards
Dawn

Rated 5 out of 5 stars

Purchase of a new vehicle

Pleasant staff, excellent service, well prepared vehicle. What more could one ask.

13 March 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Good afternoon Martyn,

Thank you for your great feedback. It’s wonderful to hear that you found our staff pleasant, the service excellent, and your vehicle prepared to a high standard. That’s exactly the experience we aim to deliver.

Kind regards,
Dean

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