Vertu Motors - Honda Grantham Reviews 69

TrustScore 5 out of 5

4.8

Tollemache Road, Spittlegate Level, NG31 7UH Grantham, Lincolnshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

My experience at vertu honda grantham was very nice. Jamie salesman who looked after me was a true professional and a credit to vertu honda grantham. Jamie went the extra mile and made me feel part... See more

Company replied

Rated 5 out of 5 stars

Visited Vertu Honda Grantham today for new brake pads all round. I had previously thought I had issues with this dealer but it subsequently became clear it was Honda (UK) that was responsibl... See more

Company replied

Rated 5 out of 5 stars

On entering the Vertu Grantham site we received a warm greeting from Aaron, the General Sales Manager. There was no pressure and we were asked if we were looking to buy or just browsing. We were loo... See more

Company replied

Rated 5 out of 5 stars

Granville at Vertu Honda Grantham dealt with us through the whole sales process. He was extremely helpful, friendly & knowledgeable & it seemed nothing was too much trouble. We were offered a very com... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - Honda Grantham

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Tollemache Road, Spittlegate Level, NG31 7UH, Grantham, Lincolnshire, United Kingdom

  • 0344 659 9234

4.8

Excellent

TrustScore 5 out of 5

69 reviews

5-star
4-star
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1-star

Replied to 95% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

My experience at vertu honda grantham…

My experience at vertu honda grantham was very nice. Jamie salesman who looked after me was a true professional and a credit to vertu honda grantham. Jamie went the extra mile and made me feel part of vertu honda family. Thankyou 🙂👍

8 May 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Good afternoon Paul,

Thank you for your review. It’s great to hear that you had such a positive experience and that Jamie looked after you so well. Going the extra mile and making you feel part of the family really does make a difference, and your kind words will mean a lot to him.

Kind regards,
Dean

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, excellent sales experience

30 April 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Good afternoon Michael,

Thank you for your feedback. It’s great to hear you had such a positive sales experience and received fantastic customer service. We really appreciate you taking the time to leave a review.

Kind regards,
Dean

Rated 5 out of 5 stars

Great service today thank you

Visited Vertu Honda Grantham today for new brake pads all round.

I had previously thought I had issues with this dealer but it subsequently became clear it was Honda (UK) that was responsible so I hasten to correct the matter.

My experience was friendly, courteous and reasonably prompt, with knowledge staff.

Pricing was made clear and was no more than an independent might have charged - with the added reassurance of Honda-trained engineers and genuine parts.

A very pleasant experience, thank you - I will be back

22 April 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Thank you for your feedback. We’re pleased to hear you received friendly, courteous, and knowledgeable service, with clear pricing and prompt support from the team at Vertu Honda Grantham. It’s great to know the expertise of Honda‑trained technicians and genuine parts gave you added reassurance, and we look forward to welcoming you back.
Kind regards,
Matthew

Rated 5 out of 5 stars

Friendly staff and a smooth exchange of…

Friendly staff and a smooth exchange of vehicles.

17 April 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Hi there,
Thank you for the great review. Really glad to hear the team were so friendly and that the vehicle exchange was smooth from start to finish.
Kind regards,
Kerry

Rated 5 out of 5 stars

Absolutely delightful experience !

Absolutely delighted with our new to us Honda, each and every member of staff at the Grantham branch went above and beyond but special thanks to Jamie Morgan who was so accommodating, friendly, knowledgeable and professional. Cannot recommend this company enough, thank you all so much.

4 April 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Hi Charlie,
Thank you so much for taking the time to leave such a wonderful 5‑star review. We’re absolutely delighted to hear how happy you are with your “new‑to‑you” Honda and your experience at Vertu Honda Grantham.
It’s fantastic to know that the whole team went above and beyond, and your special thanks to Jamie will mean a great deal to him. His friendly, knowledgeable and professional approach clearly made a real difference, and he’ll be thrilled to read your kind words.
Thank you for your strong recommendation and for choosing Vertu Motors. We wish you many happy miles ahead in your Honda.
Kind regards,
Liza.

Rated 5 out of 5 stars

Thank you Vertu

I would like to thank a man know as Granny Clackson for the friendly and hard work he put in to help me get the car that i wanted very friendly and helpful highly recommend

19 March 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Good morning Ben,

Thank you for your review. I’m really pleased to hear how friendly and hardworking Granny Clackson was in helping you get the car you wanted. It’s great to know he made the whole experience so positive and that you’d highly recommend him.

Kind regards,
Dean

Rated 5 out of 5 stars

Fantastic staff

Fantastic staff, very supportive and proactive.

16 March 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Hi Marius,
Thank you for taking the time to leave us a fantastic 5‑star review. We’re delighted to hear that you found the team at Vertu Honda Grantham to be fantastic, supportive, and proactive.
Your feedback means a great deal to the whole team, and we’re thrilled that your experience was such a positive one. If you ever need any further assistance, we’re always here to help.
Kind regards,
Liza.

Rated 5 out of 5 stars

Fantastic staff

Fantastic staff especially the sales person who could not have looked after me better. Great job to all the team at Grantham Honda. I will be returning when I next change my car.

18 March 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Hi Mr Clarkson,
Thank you for updating your 5‑star review. It’s fantastic to hear how well the team at Honda Grantham looked after you, especially your salesperson, who clearly went above and beyond. The whole team will be delighted with your praise.
We look forward to welcoming you back when it’s time for your next car.
Kind regards,
Kerry

Rated 5 out of 5 stars

Just a great professional and friendly experience

On entering the Vertu Grantham site we received a warm greeting from Aaron, the General Sales Manager. There was no pressure and we were asked if we were looking to buy or just browsing. We were looking and had done some research. We were then placed with Max from the sales team. Max is incredibly knowledgeable and personable. He was able to guide us through the process answer questions and along with Aaron eventually came up with a good deal.
The whole process from start to finish was professionally dealt with by Max who kept us informed from order to delivery, which was also very quick and professional.
A great team.

16 March 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Hi Kevin
Thank you for your wonderful feedback. We're delighted to hear that you received such a warm welcome from Aaron on arrival at Vertu Grantham, and that you never felt any pressure — just genuine support. It’s great to know you were then introduced to Max, whose knowledge, professionalism, and personable approach helped guide you through the whole process.
We’re pleased that both Max and Aaron worked together to find a deal that suited you, and that the journey from order to delivery was handled so efficiently and professionally. It’s fantastic to hear everything went smoothly from start to finish.
Thank you again for your kind words — Max, Aaron, and the whole team truly appreciate them.
Kind regards
Dawn

Rated 5 out of 5 stars

Purchase of a new vehicle

Pleasant staff, excellent service, well prepared vehicle. What more could one ask.

13 March 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Good afternoon Martyn,

Thank you for your great feedback. It’s wonderful to hear that you found our staff pleasant, the service excellent, and your vehicle prepared to a high standard. That’s exactly the experience we aim to deliver.

Kind regards,
Dean

Rated 5 out of 5 stars

Second hand car sale

Received attentive, informative, polite and thorough advise from Granville, a member of the sales team at Honda. Time was taken to explain all aspects of the sale and nothing was too much trouble.

2 March 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Hi Gill
Thank you for your lovely feedback. We're really pleased to hear that Granville provided attentive, informative, polite, and thorough guidance during your visit. It’s great to know he took the time to explain every aspect of the sale and that nothing was too much trouble. Your comments are truly appreciated.
Kind regards
Dawn

Rated 5 out of 5 stars

Vertu Honda Grantham

We have brought a few cars with Vertu Honda Grantham, and our experience has always been exceptional. The sales person we always deal with is Jamie Morgan, and he has always been excellent, a very approachable and pleasant person, thanks again Jamie. We have also dealt with Will, who again has always been exceptional. We have also dealt with the service department and the reception staff are lovely.

5 March 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Good morning,
Thank you for taking the time to leave such a thoughtful review. It’s wonderful to hear that you’ve returned to Vertu Honda Grantham multiple times and continue to receive exceptional service.
I’m delighted that Jamie has consistently provided the approachable, pleasant support you value — he will be thrilled with your kind words. It’s also great to hear that Will has delivered the same high standard of service, and that our reception and service teams have made a positive impression as well.
We truly appreciate your loyalty, and we’re always here to help with anything you need in the future.
Kind regards,
Dean

Rated 5 out of 5 stars

First class service

All the staff that i came in contact with were so knowledgeable, helpful and efficient. From a few days driving the demonstrator car to the ordering and collection of my new car, the service was spot on. It was a great experience and I am delighted with my new Honda Jazz Sport hybrid automatic.

2 March 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Thank you for your wonderful feedback. We’re delighted to hear that every member of the team you met was knowledgeable, helpful and efficient. It’s great to know the whole experience—from the demonstrator drive to ordering and collecting your new Honda Jazz Sport Hybrid—was smooth and enjoyable. We’re thrilled you’re delighted with your new car.
Kind regards, Keith

Rated 5 out of 5 stars

Jamie was very helpful and…

Jamie was very helpful and professional. Would highly recommend

25 February 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Thank you for your feedback. We’re delighted to hear that Jamie was so helpful and professional throughout your visit. Your recommendation is truly appreciated.
Many thanks,
Chloe

Rated 5 out of 5 stars

Really helpful all the way through the…

Really helpful all the way through the process. Car was exactly as described and the handover was quick and easy.
Thanks all!

21 February 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Good afternoon Andy,
Thank you for your review. We're really pleased to hear that you found the team helpful throughout the process, and that the car matched your expectations. It’s also great to know the handover was quick and easy for you.
If there’s anything more we can help with, just let us know.
Kind regards, Dean

Rated 5 out of 5 stars

Outstanding service at Vertu Honda…

Outstanding service at Vertu Honda Grantham-I would never use any other garage- Max was absolutely brilliant.
He went above and beyond, a rare thing in this day and age!!

20 February 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Hi Mrs Markiewicz,
Thank you for your outstanding 5‑star review! We’re delighted to hear that you consistently receive exceptional service at Vertu Honda Grantham. It’s wonderful to know that Max was absolutely brilliant and went above and beyond for you — feedback like yours truly means a lot to the team.
We’re incredibly grateful for your loyalty and your kind words. Knowing you wouldn’t use any other garage is the highest compliment we could receive.
Kind regards,
Liza

Rated 5 out of 5 stars

What a pleasure it was to buy from…Honda Grantham

What a pleasure it was to buy from Honda Grantham
No pressure just good advice and helpful people ie Arron and Jamie
After all this I purchased a great Honda HR V

3 February 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Thank you for sharing this great review. We’re delighted to hear that your experience at Honda Grantham was such a pleasure. Arron and Jamie will be thrilled to know their helpful advice and no‑pressure approach made such a positive difference.
Congratulations on your new Honda HR-V — a fantastic choice!
Kind regards
Keith

Rated 5 out of 5 stars

Honda Grantham

We were undecided if it was the the right time to change our car but Max listened to what our requirements were and gave us the options. At no time did we feel any pressure to change the car but Max found the right car at the right price and we are delighted with the replacement car. We have found Honda Grantham a good reliable dealership and this is the fourth car we have bought from them.

26 January 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Good afternoon, thank you for sharing such a thoughtful 5‑star review. It’s wonderful to hear that Max took the time to understand your needs and support you without any pressure. Finding the right car at the right price is exactly the experience we aim to deliver, and we’re delighted that you’re pleased with your new vehicle. Your continued trust in Honda Grantham means a great deal to us, and we’re proud to have supported you with your fourth purchase. If there’s ever anything you need, we’re always here to help. Kind regards, Kerry

Rated 5 out of 5 stars

Service and mot

Booked a service and mot via BookMyGarage.
Beth dealt with it at reception. Excellent. She kept me updated all the way.
Its a shame they charge so much for servicing. Or I would use them again

26 January 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Good afternoon. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Beth and the team. We hope to see you again soon. Happy motoring, Dean

Rated 4 out of 5 stars

Very helpful sale assistant Granville

Very helpful sale assistant Granville. Took me through the whole experience of buying a nearly new second hand car and followed up with plenty of after sales help.

17 January 2026
Unprompted review
Vertu Motors  - Honda Grantham logo

Reply from Vertu Motors - Honda Grantham

Thank you so much for your kind words! We are so happy to hear that Granville was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

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