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Rated 1 out of 5 stars

Inseriscono il Cashback per promuovere la loro carta, acquisti con la loro carta nei negozi convenzionati, aspetti il Cashback e per non pagartelo ti bloccano il conto per "motivi di sicurez... See more

Company replied

Rated 5 out of 5 stars

[edit] J'ai été trop impatiente, le service client de Verse m'a répondu sous 2 jours +j'ai écris mon commentaire après le premier jour d'attente), ils ont été très agréables et m'ont aidé à régl... See more

Company replied

Rated 1 out of 5 stars

The day before yesterday, without explanation, my account was temporarily closed. The email was indicated where to write to solve the problem. I wrote, but it turned out that they couldn’t help me wi... See more

Company replied

Rated 1 out of 5 stars

MY Verse tag $florianh.qluxg1 My account has been Temporarily Blocked i cant get my money and on my emails u also don't answer waiting now already 2 week for ur answer but nothing ur support don't an... See more

Company replied

Company details

  1. Financial Institution

About Verse

Written by the company

Instantly send money between friends, split the bill, create a group, or even create an event and sell tickets.

Verse enables people to receive and send money in the easiest, fastest, and most convenient of ways.

Additionally, cash out to your bank instantly, pay with your Versecard, or receive any bank transfer to your Verse account.

Lets Verse

Click here to learn more




Contact info

1.8

Poor

TrustScore 2 out of 5

612 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My friend used this application 6m ago…

My friend used this application 6m ago and they blocked his money untill now .

2 June 2022
Unprompted review
Verse logo

Reply from Verse

Hello 👋🏻 Oussama. Remember that blocks are not common, and they will always be based on important reasons. As a regulated entity, we collaborate with the relevant authorities. Apologies for the inconvenience.

Rated 5 out of 5 stars

Ewa Przewloka funds blocked

Hi, I'm Ewa Przewloka, i have 7039 euro blocked on my verse account. I have sent the proof of the funds but verse never answered. I think the want to keep my money, if the situation won't solve i will call the police.
EDIT: the support team has solved the situation, thank you

26 September 2022
Unprompted review
Verse logo

Reply from Verse

Hi 👋🏼 Ewa! Remember that blocks are not common and the reason is always based on important reasons to ensure the safety of our app and our users. Please share us your $VerseTag or email us at hello@verse.me if you need further help. We're here to help 💙

Rated 1 out of 5 stars

Doing scam!!!!

Its 1.5 months gone , they block my verse account with 1200€ inside without any reason, I just load 1200€ and they block it , I email them more than 30 times and they say money will be refunded to original bank, but it’s 1.5 month gone nothing come to my bank, I guss they will nevar , they are scam, cz always say they will send as soon as possible but till not their as soon as possible not over

$lianna.knfya1

21 July 2022
Unprompted review
Verse logo

Reply from Verse

Hello 👋🏻 Md Soleman, we understand the urgency and importance of these funds. Apologies for the delay. Our team is working on your case.
Kind regards! 💙

Rated 1 out of 5 stars

Dirty thiefs

They stole my money without a valid reason i was using the app and i was happy with it now the account is nog working anymore and They still have my money Thiefs

9 September 2022
Unprompted review
Verse logo

Reply from Verse

Hi 👋🏼 H! Keep in mind that blocks are very rare and are always to protect the security of our users. We couldn't find your account with the details you provided. If you want more information about your account, please share us your $VerseTag or email us at hello@verse.me . We're here to help 💙

Rated 1 out of 5 stars

SCAMMED

NEVER USE OR ENTER YOUR CREDIT CARD DETAILS INTO THIS APP!! After using it, I started receiving hundreds of messages with unauthorised payments through my credit card. I was scammed 800euros until I called the bank a minute after the first message. Another 2000euros was attempted to be withdrawn but fortunately, my card was already blocked. BEW AWARE OF THIS APP AND THE SCAM THAT IT IS!

8 September 2022
Unprompted review
Verse logo

Reply from Verse

Hello Sarah! 👋🏼 We have sent you an email in regards. Please, should you have any further questions don't hesitate in contacting us. Take care 💙 and have a great day!

Rated 1 out of 5 stars

Verse will be block ur Account without reason

Verse will be block ur account without any reason after reading serval negative reviews from others on Trustpilot I think the world need to know u what they are doing and how the treat people I have every legal right to file a lawsuit against this company u can’t block my without any notifications I have spent days reading at their policies in which I didn't breach any then I will be in contact with 2 famous journalists and media outlet in Lithuania and Spain I will make sure this company received the best publicity they deserve so others don't fall into it anymore and I have every detail proof and materials to make this clear to the world how the run their business I am also filling a report to the BBB EU and others a company can't restrict you access to account without any notice moreover i am not involve in any illegal activities,financial fraud,Money Laundring or terrorism financing and I hope others in the situation will like me not stay silent on it below is my email address and I hope someone contact me ASAP $brawlinee.ohyno1

6 September 2022
Unprompted review
Verse logo

Reply from Verse

Hello 👋🏻 Poppy, We're sorry to hear your account was closed and understand the situation is a frustrating one. If you'd like more information, please review our Terms of Service: https://verse.me/en/terms/
Thanks for reaching out 💙

Rated 1 out of 5 stars

Bad support and worst company

I don't know that why they didn't reply my email? 10 days ago i have submitted a review on trustpilot, Then the support team sent me an email and told me to send all the necessary documents! I have already sent it 7 days ago and waiting for reply! But still they didn't replied my email, I don't know what's problem? What thing they are need? Why they didn't reply our email? Is it joke? I recommend you don't use verse,best worst company i think is it! If you need money tell us directly. We will you give you free, But Don't scam with customers!

10 August 2022
Unprompted review
Verse logo

Reply from Verse

Hello 👋🏻 Ibrahim! We are still waiting on the documentation requested. Remember that, as soon as you provide the documentation requested, we will unblock the account 😉. A 💙 hug!

Rated 3 out of 5 stars

Not posible to open an account...

Not posible to open an account...

Update: 3 days later they unblocked the account, now working!

9 August 2022
Unprompted review
Verse logo

Reply from Verse

Hello 👋🏻 Didac. Thank you for being part of Verse! If you are happy with the support from our team and the App, feel free to increase your rating review 😜.
We hope you enjoy Verse! All the best! 💙

Rated 1 out of 5 stars

FRAUD. $olasj.rzwhi1

Please don't open account with them. They are scammer . I forget to come to Trustpilot to check before I go further and open account with Verse. They blocked my account After I transferred 3000 out of 6000 for my business. Without a tangible reason. They said they will return the money back to the original account within 30 days after many emails just imagine They will give IBAN NUMBER from Lithuania and their address in England thier Telephone number is from Spain. I have involved my lawyer and she told me she has another person case like this . That French authorities is making efforts to contact Spanish authorities on their issues. My advice is that no one should open account with them also tell your love one. They later told me not send them email again that they cannot help me further.
This is my name
$olasj.rzwhi1

5 August 2022
Unprompted review
Verse logo

Reply from Verse

Hello 👋🏼 John. We have sent you an email in regards. Please, should you have any further questions don't hesitate in contacting us. Take care 💙 and have a great day!

Rated 1 out of 5 stars

Everything was fine until they blocked…

Versetag $edlvl - Everything was fine until they blocked me. blocked an account with money 618 euros. at first they said that they would send it back to the sender within 30 days, then they said within 30 working days - 30 working days have passed, there is no money, they called, they say the money will come within a week, a week passes, there is no money again. RETURN OUR MONEY!!!!!!!!!!
I've emailed and called them many times, no help to resolve the issue. just please return the money to us!

I will change the review after the money is returned

28 July 2022
Unprompted review
Verse logo

Reply from Verse

Hello Vineta! 👋🏼 We apologizes for the delay 🙏️ the money will be refunded for sure. We have sent you an email in regards. Please, should you have any further questions don't hesitate in contacting us. Take care 💙

Rated 1 out of 5 stars

THEY ALREADY CONFISCATED MY MONEY FROM…

AFTER FORCING THEM TO REFUND MY MONEY FROM THE ACCOUNT THEY TERMINATED FRAUDLY.. THEY DID ANOTHER LOUSY JOB BY REFUNDING THE MONEY TO THE CREDIT CARD LASTLY USED.. THE CREDIT CARD HAS ALREADY BEEN TERMINATED BY THE BANK.. THEY ARE LOUSY AWFUL.. THEY SHOULD HAVE CHECKED WITH ME FIRST IF THE CARD THAT THEY WOULD REFUND, WAS ACTIVE OR NOT.. THEY ARE REALLY CLUMSY... STAY AWAY FROM THIS CRAP..

PLEASE CHECK HOW MUCH NEGATIVE REVIEWS ABOUT VERSE IN TRUSTPILOT!!!THEY ALREADY CONFISCATED MY MONEY FROM MY ACCOUNT; THEY BLOCKED THE ACCESS WITH MY ACCOUNT FOR SO MANY DAYS..I COULDN’T WITHDRAW MY MONEY SO FAR, I COULDN’T USE MY MONEY SO FAR, I COULDN’T INVEST MY MONEY SO FAR FOR MORE THEN A MONTH
I LOST CHANCE TO RUN MY MONEY TO GAIN EARNINGS…THEY KEEP ON INSISTING THAT I MUST CALL THEM TO WITHDRAW THE MONEY WHICH IS INSECURE PROCESS AND NOT STATED IN RULES AND LAW(BLOCKING THE CUSTOMERS ACCOUNT ABRUPTLY FIRST THEN FORCING HIM TO WITHDRAW THE REMANING BALANCE BY PHONE)!!..AWFUL SERVICES..TYRANTS/DESPOTS..COLONIAL AND IMPREAIL METHODS THEY USE...NOT SAFE/..NOT RELIABLE..STAY AWAY!!! DONT RSIK YOUR WITH SUCH AWFUL POLICIES AND SERVICES, PLEASE!!!

25 July 2022
Unprompted review
Verse logo

Reply from Verse

Hello! 👋🏼 We have sent you an email in regards. Please, should you have any further questions don't hesitate in contacting us. Take care 💙 and have a great day!

Rated 1 out of 5 stars

VERSE IS A SCAM SPANISH COMPANY

VERSE IS A SCAM SPANISH COMPANY, they are registered, but they are thieves, once you get a big amount of money in your account like 1000 euro, and above they will 🔐 lock your account and tell you their relevant department will get back to you. They took my 3000 Euro for more than a months still no answer. DON'T OPEN ACCOUNT WITH THEM, TOTAL FRAUDULENT. There is nothing your team can comment here to give your company good image, you policies are fraudulent, FRAUD FRAD FRAUD. Don't open account with them, use BUNQ instead, aleast if BUNQ close your account, they give you all money in your balance right away. VERSE IS A FRAUD.

4 July 2022
Unprompted review
Rated 5 out of 5 stars

Everything went smoothly for…

Everything went smoothly for registering.
I’ve been using the Account, for payments, in Portugal and abroad.
Everything works fine. They never took me money for anything, and transfers are quick and efficient.
I’m very pleased

23 April 2022
Unprompted review
Rated 1 out of 5 stars

I can no longer send invitations the…

I can no longer send invitations the icon has disappeared, can you put it back on? thank you
$valtellina

13 April 2022
Unprompted review
Verse logo

Reply from Verse

Hello $valtellina! 👋🏼 We have sent you an email today confirming that we have reactivated your invitations 🤑. Please, should you have any further questions don't hesitate in contacting us. Take care 💙 and have a great day!

Rated 1 out of 5 stars

This service turned out to be a scam

The app is very convenient, clean and easy to use. I really enjoyed this service, although lately they started to block me after every single time I make a transfer/deposit. Then, I have to solve this "problem" with customer service, which takes 2 weeks and this is frustrating. Now I just got banned PERMANENTLY, week after previous (not permanent ban), when I deposited money to my account. They keep saying the very same vague reason why I was blocked, but of course, it is not true, since all my accounts and cards are under my name. I contacted support multiple times, but no one seems to care, they keep telling me, that I have to call in order to get account temporarily unblocked, so I can withdraw what is mine. WHY IS IT IMPOSSIBLE TO TEMPORARILY UNBLOCK IT WHEN I CONTACT THROUGH MAIL? What if I don't want to spend money on international call? What if I'm not a native speaker and my English is bad? Seems like you just block account after a deposit, and I see it's very common issue. So, all in all, DON'T use this service, it will look nice, but soon after you will get banned for no reason and won't be able to withdraw money, without their "temporarily unblocking" lies. If they can unblock normal ban through mail, why phone call is needed when you block permanently? First of all this ban was totally out of blue to start with.

17 March 2022
Unprompted review
Verse logo

Reply from Verse

Hello Kristupas! 👋🏼 We have sent you an email in regards. Please, should you have any further questions don't hesitate in contacting us. Take care 💙 and have a great day!

Rated 1 out of 5 stars

Scammed me, blocked an account!

At the start app was great, friends could send me money and I could receive and send it instantly. Also I loved that I could transfer money between all my bank accounts with less hustle. But after about a year of using the app they just blocked my account after I wrote them asking if they will be sending physical card out. Freezed the money in my account and promised to get back to me in 72 hrs, but it is more than that already and they are ignoring me. Also weird that they are licenced in Lithuania, but every event is in spanish and it is not possible to chat with them instantly, only email. I WANT MY MONEY BACK! My versetag $botfs1.

Edit: They answered with the same thing as before, explained nothing and asked me to wait more. I would tolerate that if I at least knew what it all was about.

12 March 2022
Unprompted review
Verse logo

Reply from Verse

Hello El Rico! 👋🏼 We have sent you an email in regards. Please, should you have any further questions don't hesitate in contacting us. Take care 💙 and have a great day!

Rated 1 out of 5 stars

Typical scam

Verse banned my account out of nowhere after i transfered 100€ there. Also withdrawed payments dont usually come (i withdrawed mine 2 weeks ago and it still didn't come). After some time Verse also started paying random payments and took about 75€ from my bank account.

22 February 2022
Unprompted review
Verse logo

Reply from Verse

Hello 👋🏼! We couldn't find your account in our system. Please  share your $VerseTag with us in reply to this review or contact us at hello@verse.me. Our agents will help you solve any problem you might have. Take care 💙 and have a great day!

Rated 1 out of 5 stars

At the phone you told me to write, if I write you tell me to call. Make up your mind!

All the blocked money in whose pocket does it end up?
Verse has permanently blocked my account with almost 600 euros without explanation. They tell me to call them on the phone, but the robot voice says that I should write to them, but I already did it and they answer that is a permanent block without telling the reasons.
All the blocked money in whose pocket does it end up?
At the phone you told me to write, if I write you tell me to call. Make up your mind!
Verse Tag: $evadust

13 February 2022
Unprompted review
Verse logo

Reply from Verse

¡Hola Svilen! 👋🏼 Hemos contactado contigo por correo. ¡Muchas gracias y un 💙 abrazo!

Rated 5 out of 5 stars

App utile ed efficiente.

26 January 2022
Unprompted review
Verse logo

Reply from Verse

Hi ANgelo! We’re so glad to hear you’re enjoying the app and appreciate you taking the time to leave this review.💙️⚡️

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