Verhuurtbeter.nl Reviews 819

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and kind demeanor, making the rental process smooth and stress-free. Many people highlight the excellent service, noting the efficiency and transparency of the process, which often leads to finding a home quickly, even in challenging markets. The user-friendly website and clear communication are also frequently mentioned as positive aspects. However, some customers experienced issues with the viewing process, noting that physical viewings were not always possible. A few people also mentioned that the website required some initial effort to understand, and some encountered difficulties with the online system, leading to missed opportunities or delays in their application process.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its professionalism, reliability, and... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe the process as... See more

Website

People report positive experiences with the website. Many customers appreciate its transparency and... See more

Location

Clients share positive opinions on location, with many finding apartments in Amsterdam within a month or six... See more

Based on these reviews

Rated 5 out of 5 stars

Wonderful experience with verhuurtbeter. Finding an apartment to rent in Amsterdam has become nearly impossible nowadays. Verhuurtbeter offers a fair system for everyone to get a chance to find a new... See more

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Rated 5 out of 5 stars

We registered with Verhuurtbeter and found an apartment about 9 months later. The waiting list system works well and quite fair for the amount of people registered. They were always friendly on the ph... See more

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Rated 5 out of 5 stars

We’ve found our apartment after less than 3 weeks after we got the premium account, we really liked the platform, also the waiting list works fair. Definitely recommended if you want to find an apartm... See more

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Rated 5 out of 5 stars

AMAZING from start to finish. Transparent waiting list and most importantly no bidding wars! The price you see is the price you pay. All-in-all a super clear process which was very easy to navigate v... See more

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Rated 1 out of 5 stars

Was never able to get an apartment from them. You are supposed to pay 50euro to get into a queue of 100+ people and it is not guaranteed that you get an apartment in time. Neither is it possible to ac... See more

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Rated 1 out of 5 stars

A transparent process that isn't transparent, bots that reply to messages, and generic responses rather than an actual person solving your issues. Really terrible company to work with. I... See more

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Rated 5 out of 5 stars

Finding a home in Amsterdam isn’t easy, but this team made it so much smoother. We found our house in less than a month! They were friendly, quick to respond, and really listened to what we were loo... See more

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Rated 5 out of 5 stars

Excellent service and help from the team and especially Sasha who was always kind and helpful. In less than a month we found our dream place going through a transparent procedure without hidden costs... See more

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Rated 5 out of 5 stars

I had a great experience. Smooth communication, helpful, clear. Highly recommended! The only downside is you can't see the apartments in real life before you move in, but if you are ok with it, this i... See more

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Rated 5 out of 5 stars

I loved my experience with Verhuurtbeter. After dealing with rude realtors in other agencies, I finally found a group of genuinely kind people who enjoy what they do and want to help you. The whole p... See more

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Rated 5 out of 5 stars

The collaboration turned out quite good. I was applying for an apartment, and I did pay for the Faster Renting option. I had an apartment assigned in the first batch, 2 days after starting, and it... See more

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Rated 5 out of 5 stars

A friend of mine recommended me this website to enroll for a studio as the waiting time is within limits and the selection process is fair. She was right. I have paid the subscription at the beginning... See more

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Rated 5 out of 5 stars

Verhuurtbeter has made house hunt easier again, with verhuurtbeter it went incredibly fast. 10 times faster 💃💃💃💃💃💃 
I’m glad and more than satisfied with, verhuurtbeter and I will definitel... See more

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Rated 5 out of 5 stars

I got an apartment in Amsterdam in 6 months. Honestly, I had a really great experience with VB. The team is very responsive too. The website needs a bit of studying to get the hang of. Thats my... See more

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Rated 5 out of 5 stars

Professional, fast, and efficient! They found us a home in record time, really listening to what we needed. A big plus: they don’t charge a monthly rent as commission, which is rare these days. High... See more

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Rated 5 out of 5 stars

We've had a great experience with the Verhuurtbeter.nl Team! From the very beginning, the team has been incredibly responsive, whether over the phone or via email. Multiple staff members were invo... See more

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Rated 5 out of 5 stars

We recently just rented an apartment through Verhuurtbeter, and the experience has been excellent, the best I have had so far with any rental agency in the Netherlands. The team was professional, resp... See more

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Rated 5 out of 5 stars

I had a very good experience with them. Very fast and available to help you out , I know how difficult it is to find apartments in The Netherlands (in Amsterdam especially) I was a bit afraid to don’t... See more

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Rated 5 out of 5 stars

The team of Verhuurbeter was always and very promptly available to respond to any question/doubt I had about the process before being allocated a house, and even more after being allocated. Personally... See more

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Rated 5 out of 5 stars

In a tough housing market like Amsterdam's, it's refreshing to find a company with a fair business model and excellent customer service. After being on the waiting list for five months, I was assigned... See more

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Rated 3 out of 5 stars

The team is quite helpful in answering your questions though the process is pretty rushed and no flexibility on move-in date.

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Rated 4 out of 5 stars

Good communication with the team but the UI is not the best I've seen: took me 20 min to find the chat button, same for a number. Navigation within user profile is not intuitive at all either. It'd... See more

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Rated 4 out of 5 stars

I appreciated the transparency in regards to the waiting list and the speed with which things are moving once the process starts. Once you understand the method on how they work it's very easy.... See more

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Rated 5 out of 5 stars

Great experience and really easy process. The employees are very nice and supportive. If you need help or have questions, they are very responsive and nice. You are updated all the time how the statu... See more

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Rated 5 out of 5 stars

I had a very positive experience with Verhuurtbeter.nl. The property allocation system was very transparent, which made the process clear and fair from the beginning. The team was supportive, responsi... See more

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Rated 5 out of 5 stars

We found our house with Verhuurtbeter in 1 month, we decide to choose this web site because it seemed trustable and we were right. They are litterally the only nice persons I meet during my house res... See more

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Rated 5 out of 5 stars

We found our house with Verhuurtbeter in 1 month, we decide to choose this web site because it seemed trustable and we were right. They are litterally the only nice persons I meet during my house res... See more

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Rated 5 out of 5 stars

I had a great experience with my studio lease service in Amsterdam. They were fast, professional, and always quick to answer my questions. The whole process felt easy and stress free.

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Rated 5 out of 5 stars

Very easy and straight forward process. Good people and good communication. Thanks to them I am going to live by myself for an affordable and reasonable price.

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Rated 5 out of 5 stars

A very clear and useful rental agent! It has never been easier for me to get a new place. If you have any question about anything you can send them a message and they’ll reply almost instantly.

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Rated 5 out of 5 stars

I registered in March and got a place to stay in September. All the employees in Verhuurtbeter have been super nice and supportive throughout the entire process. I really appreciate their transparency... See more

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Rated 5 out of 5 stars

Very positive experience with Verhuurbeter.nl! The process was clear, quick, and professional. I really appreciate their fair system — giving first priority to long-term subscribers is a great rule. C... See more

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Rated 5 out of 5 stars

Amazing company and people. Always there to help you and to provide every detail. I liked that they are working with a fair process and they value you from your register until you will be chosen. Defi... See more

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Rated 5 out of 5 stars

I’m very happy with the service I received. A huge thanks to Kim for being so professional and available. Highly recommended!

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Rated 5 out of 5 stars

I found this housing agency a year ago. They looked serious, and people got their apartments quickly, so I took a chance and signed up. I have been a premium account since I crea... See more

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Rated 5 out of 5 stars

I had an excellent experience with Verhuurtbeter! From start to finish, the communication was clear, prompt, and very professional. The entire rental process went smoothly, and they were always availa... See more

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Rated 5 out of 5 stars

The interface is different and the staff were very helpful. I accidentally did not activate the 'chat' option, but quick LinkedIn search helped me in connection with them. Very patient and understandi... See more

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Rated 5 out of 5 stars

Excellent customer service! In less than a month after I signed up, they helped me find the perfect house. Highly recommended

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Rated 5 out of 5 stars

Finally, a real estate platform that truly delivers on its promises! VerhuurtBeter.nl offers an outstanding selection of properties and the entire process, from account creation to onboarding and exe... See more

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Rated 5 out of 5 stars

Very friendly and kind service. The team was always swift to respond and helped accommodate any questions or requests I had.

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Rated 5 out of 5 stars

Found a place in a month, which is very fast for Amsterdam standards! Employees communicate fast and help a lot with getting the place!

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Rated 5 out of 5 stars

The communication with Sasja and Cor was great, they were super supportive and easy to speak with. They listened and were there to help with solutions. Amazing! I wouldn’t have done it without the... See more

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Rated 5 out of 5 stars

The process was very transparent and straight-forward and the team was always available to solve my doubts at every step of it. Thank you for the great work!

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Rated 5 out of 5 stars

Very great customer service . Everything went on smooth I was advised and assisted throughout the process till I found a home .

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Rated 5 out of 5 stars

Good comunication and customer service, was able to fix problem through the phone and got help even after work hours.

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Rated 5 out of 5 stars

Amazing service and responsiveness. After months of useless searches, in less than a week I had my contract signed. Kudos to the team!

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Rated 5 out of 5 stars

Got a studio within 6 months. Customer care was very responsive and there whenever I needed them :)

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Rated 5 out of 5 stars

quick support and good service, honest and transparent but as well good price / quality level

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Rated 5 out of 5 stars

Only took about a month to find my new apartment. The website is clear and the process is smooth. Would 100% recommend!

Company replied

Rated 5 out of 5 stars

A housing experience this good in Amsterdam? Wow, I wouldn't believe it if someone told me...

Company replied


Company details

  1. Apartment Rental Agency
  2. Automation Company
  3. Real Estate Rental Agency

About Verhuurtbeter.nl

Written by the company

Een huis huren maar geen jaren wachten?

Voldoe je aan onze voorwaarden? Schrijf je direct in voor een Sneller Huren account en krijg een eerlijke kans. Wij wijzen onze woningen toe op basis van inschrijfduur. Met ons bewezen digitale systeem weet je meteen of je in aanmerking komt voor een huurwoning. Dit zorgt voor een realistische wachtlijst. Bovendien bepaal je zelf het tempo van jouw zoektocht. Bij ons duurt het gemiddeld 3 maanden om een woning te vinden. Neem een kijkje bij ons groeiende aanbod en begin gratis.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

819 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Cheap and quick

I was working with a rental agent that would charge us 1 month comission and still found a place faster and cheaper with Verhuurbeter. The staff is also helpful and friendly. Will rent with them again. Thank you for your help Kim and Sasja especially:)

23 March 2026
Verhuurtbeter.nl logo

Reply from Verhuurtbeter.nl

Thank you so much for your kind words and for sharing your experience!

We’re really happy to hear that you were able to find a place faster and at a better price with us. That’s exactly what we strive for!

We’ll make sure to pass on your compliments to Kim and Sasja, they’ll really appreciate it.

We’d be more than happy to help you again in the future.
Wishing you lots of happiness in your new home!

VB team

Rated 5 out of 5 stars

I really like the process VB uses

I really like the process VB uses, it is fair and logical. My experience has been positive, I was on the waitlist for about 4-5 months and found a perfectly located apartment that I'm happy with.

20 March 2026
Unprompted review
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Reply from Verhuurtbeter.nl

That is fantastic to hear! We are so glad that our fair and logical process led you to an apartment that you're happy with.

While the waitlist can take some time, your experience shows that patience really pays off when looking for that ideal spot. Thank you for your positive feedback and for trusting our system!

Enjoy your new home! Only the best for our tenants :)

Team VB

Rated 5 out of 5 stars

Easy and transparent way to find new…

Easy and transparent way to find new home !

17 March 2026
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Reply from Verhuurtbeter.nl

We are so glad to hear that! Our goal is to make the housing search as easy and transparent as possible, so it is wonderful to know we hit the mark for you.

Thank you for the positive feedback, and we wish you all the best in your new home! Only the best for our tenants :)

Team VB

Rated 5 out of 5 stars

Great

The service does exactly what it promises. Thanks a lot to Kim for her prompt support and professionalism!

18 March 2026
Unprompted review
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Reply from Verhuurtbeter.nl

That is so good to hear! We strive to be as straightforward as possible, so knowing the service does exactly what it promises is the best feedback we could receive.

A huge thanks to you for recognizing Kim’s support and professionalism—I will be sure to pass your kind words along to her! It was a pleasure assisting you.

Congratulations on your new home! Only the best for our tenants :)

Team VB

Rated 5 out of 5 stars

Super easy

Super easy, got an apartment in 2 weeks

13 March 2026
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Reply from Verhuurtbeter.nl

Thank you for your great review!
We're happy to hear everything went so smoothly and that you found an apartment within just 2 weeks. Wishing you lots of happiness in your new home!

VB team

Rated 5 out of 5 stars

Only took about a month to find my new…

Only took about a month to find my new apartment. The website is clear and the process is smooth. Would 100% recommend!

16 March 2026
Unprompted review
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Reply from Verhuurtbeter.nl

Thank you so much for your kind words! We're glad to hear that you found the website clear and the process smooth.
It's great that you were able to find your new apartment within a month!

We really appreciate your recommendation and wish you all the best in your new home.

VB team

Rated 5 out of 5 stars

I’m very happy with the service I…

I’m very happy with the service I received. A huge thanks to Kim for being so professional and available. Highly recommended!

10 March 2026
Unprompted review
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Reply from Verhuurtbeter.nl

It is wonderful to hear that you are very happy with the service! We take great pride in being there for our clients, and I will be sure to pass your "huge thanks" along to Kim.

Knowing that her professionalism and availability made a difference for you is the best feedback we could ask for. Thank you for the high recommendation!

Only the best for our tenants :)

Team VB

Rated 5 out of 5 stars

Fast and efficient!

24 February 2026
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Reply from Verhuurtbeter.nl

We appreciate your review! That's exactly what we aim for; a fast and efficient proces.

Only the best for our tenants!

Team VB

Rated 5 out of 5 stars

Very reliable and quick service to…

Very reliable and quick service to secure a house in Amsterdam. The process itself is seamless and straightforward. Highly recommended.

24 February 2026
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Reply from Verhuurtbeter.nl

Thank you for the high recommendation! We are thrilled that you found our service reliable and quick in the competitive Amsterdam housing market.

It is great to hear that the process felt seamless and straightforward for you. Our goal is to remove the complexity from house hunting, so your feedback means a lot to us!

Congratulations on your new home! Only the best for our tenants :)

Team VB

Rated 5 out of 5 stars

fast, professional, and always quick

I had a great experience with my studio lease service in Amsterdam. They were fast, professional, and always quick to answer my questions. The whole process felt easy and stress free.

13 February 2026
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Reply from Verhuurtbeter.nl

Thank you for sharing your experience! We are so pleased to hear that the process felt easy and stress-free.

Providing a fast and professional service is what we aim for, and we're glad our team was able to provide the quick answers you needed. It’s great to know we could make the search in such a busy market a smooth journey for you!

Only the best for our tenants! Congratulations on your new studio :)

Team VB

Rated 5 out of 5 stars

1 heele jaar wachten...

I found this housing agency a year ago. They looked serious, and people got their apartments quickly, so I took a chance and signed up. I have been a premium account since I created a profile.

Now in February, I am still waiting for a year. I am currently in 14th place (top spot), and have been for around 6 months.

I guess it's a part of the(ir) game. Keep you excited to stay by keeping you close at the top of the list for a long time.

I will keep my subscription and keep waiting. After all, I've invested 1 year in NOT finding anything else, because I really like their Elizabeth Cady apartments.

Wish me luck...

UPDATE: 2026-02-09

Hello!

After having a good conversation over the phone, I am glad to have a bit more understanding and knowledge of the situation. We do understand each other, and I see the positive transparency mentioned in other reviews.

The long wait is due to the housing shortage we have in The Netherlands. We all know how it is at this moment.

I feel confident I will very soon have an apartment I want through Verhuurtbeter.

I will change to 5 stars, even if I am waiting. Mainly to the great communication and friendly approach. I believe it'll be worth the wait.

Best regards.

4 February 2026
Unprompted review
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Reply from Verhuurtbeter.nl

Thank you for your review. We're sorry to hear that your experience with us was disappointing. We take your feedback seriously and would like to discuss this with you to find a solution.

We will contact you as soon as we have received your contact details.

Kind regards,
Team Verhuurtbeter.nl

UPDATE 06-02 Hi Martin,

We will contact you by phone on Monday morning to discuss the situation.

Kind regards and have a nice weekend.
Team Verhuurtbeter.nl


UPDATE 09-02 Hi Martin,

Thank you for your review. In response to this, I contacted you by phone this morning. I am glad we were able to discuss this together.

I understand that the waiting time for a home in Amsterdam within your desired rent range is frustrating. These long waiting times are the result of the current housing market and are beyond our control. Verhuurtbeter.nl works with a transparent waiting list, whereby homes are allocated strictly in order of registration. This is the fairest and most transparent method for all house hunters.

During our conversation, I explained that you are currently high on the waiting list and that you will need to be patient for a little while longer.
We are glad to hear that our contact, as promised, has provided you with clarity.
If you would like to revise your review based on our conversation, we would of course appreciate it.

Kind regards and have a nice day!
Verhuurtbeter.nl

UPDATE 11-02 We truly appreciate you adjusting your review! Thanks for taking the time and we hope we can help you soon :)

Rated 5 out of 5 stars

Transparent process of renting

Transparent process of renting, keeping candidates informed and support on each step of the process, short responses from agents.

30 January 2026
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Reply from Verhuurtbeter.nl

Thank you for your feedback! We are pleased to hear that you experienced our renting process as transparent and felt supported at every step.

Providing quick responses and keeping our candidates well-informed are key priorities for us, as we know how important clarity is when searching for a home. It’s great to know our agents met your expectations!

Only the best for our tenants!

Team VB

Rated 5 out of 5 stars

Really good service

Really good service, the whole process lasted very little.

20 January 2026
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Reply from Verhuurtbeter.nl

Thank you for your feedback! We are glad you enjoyed the service and that the entire process was completed so quickly.

Efficiency is one of our top priorities, so it is great to hear that everything lasted very little time for you. Congratulations on your new home!

Team VB

Rated 5 out of 5 stars

I had a great experience

I had a great experience. Smooth communication, helpful, clear. Highly recommended! The only downside is you can't see the apartments in real life before you move in, but if you are ok with it, this is a wonderful way to find a new place. The fee of 50 euros is more than reasonable for the help I received, and was reimbursed to me at the end. Many thanks Verhuurbeter team!

19 January 2026
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Reply from Verhuurtbeter.nl

Thank you so much for your kind words! We are glad to hear that you had such a great experience and found our communication helpful and clear.

We appreciate your honesty regarding our process of not having physical viewings. While we work hard to provide sufficient information, we understand it’s a specific approach. It’s great to know that, despite that, you found it to be a wonderful way to find a new place.

We are also happy you highlighted the reimbursement of the €50 fee—it’s important to us that our service remains fair and rewarding for those who find a home through us. Many thanks for your recommendation!

Team VB

Rated 5 out of 5 stars

Finding a home in Amsterdam isn’t easy

Finding a home in Amsterdam isn’t easy, but this team made it so much smoother.
We found our house in less than a month!
They were friendly, quick to respond, and really listened to what we were looking for. Everything was clearly explained, well organized, and stress free from start to finish. We’re gladly recommend them to anyone searching for a house!

22 January 2026
Unprompted review
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Reply from Verhuurtbeter.nl

That is wonderful to hear! We know all too well that finding a home in Amsterdam can be a challenge, so we are thrilled that we could help you find a house in less than a month.

It’s great to know that you felt well-organized and stress-free throughout the process. Our team takes pride in being friendly and responsive, so hearing that you felt truly listened to is the best feedback we could receive. Thank you for the high recommendation!

Team VB

Rated 5 out of 5 stars

We’ve found our apartment after less…

We’ve found our apartment after less than 3 weeks after we got the premium account, we really liked the platform, also the waiting list works fair. Definitely recommended if you want to find an apartment in Amsterdam without stress :)

15 January 2026
Unprompted review
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Reply from Verhuurtbeter.nl

Thank you for the recommendation, Nik! We are so happy to hear that you and your partner secured an apartment in less than 3 weeks after upgrading to a premium account.

It is great to know that you found the platform easy to use and our waiting list system fair. Our main goal is to make finding a home in Amsterdam a stress-free experience, so your feedback means a lot to us.

Enjoy your new home!

Team VB

Rated 5 out of 5 stars

Very positive experience

I had a very positive experience with Verhuurtbeter.nl. The property allocation system was very transparent, which made the process clear and fair from the beginning. The team was supportive, responsive, and always helpful whenever I needed assistance. Cor and his team are flexible and really understand the difficulties I faced, and they provide good help. Overall, a professional and reliable service that I would gladly recommend.

30 December 2025
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Reply from Verhuurtbeter.nl

Thank you so much for your kind review! It is wonderful for us to hear that you had such a very positive experience with Verhuurtbeter.nl.

It is our priority to ensure that our allocation system is clear and fair, and we are glad that our team's support and responsiveness stood out to you. Cor and the rest of the team are always happy to provide flexible and professional help, as we truly understand the challenges of the current housing market.

We appreciate your recommendation and wish you all the best in your new home!

Team VB

Rated 5 out of 5 stars

Amazing service and responsiveness

Amazing service and responsiveness. After months of useless searches, in less than a week I had my contract signed. Kudos to the team!

24 December 2025
Unprompted review
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Reply from Verhuurtbeter.nl

Thank you so much for your kind words! We’re delighted to hear that we could help you find the right opportunity so quickly.

We wish you every success in this new chapter!

Rated 5 out of 5 stars

Very friendly and kind service

Very friendly and kind service. The team was always swift to respond and helped accommodate any questions or requests I had.

20 December 2025
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Reply from Verhuurtbeter.nl

Thank you for your kind words! We’re delighted to hear that you experienced our service as friendly and responsive.
It was a pleasure assisting you, and we truly appreciate your trust.

Wishing you all the best!

Rated 5 out of 5 stars

Perfect

Very easy and straight forward process. Good people and good communication. Thanks to them I am going to live by myself for an affordable and reasonable price.

18 December 2025
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Reply from Verhuurtbeter.nl

Wat fijn om te horen!
Geweldig dat jullie via ons zo snel een woning hebben gevonden na zo’n lange zoektocht.

Bedankt voor het vertrouwen en de mooie review.
We wensen jullie samen heel veel woonplezier in jullie nieuwe huis! ✨

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