Venture Socks Reviews 154

TrustScore 3.5 out of 5

3.6

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers are consistently pleased with the product, frequently highlighting the high quality of the socks and their appealing designs. Many appreciate the comfort and durability, noting that the socks feel great and last well. Reviewers often express their intention to purchase again due to the product's overall excellence. However, some people were dissatisfied with the customer service, citing issues with unresponsiveness and a lack of support when problems arose. There are also mixed opinions regarding delivery, with some experiencing prompt arrivals while others faced significant delays, even with express shipping. A few customers also mentioned concerns about the quality of certain printed socks, reporting fading colors or discomfort.

What people talk about most

Product

Users describe positive interactions with the product, highlighting the fantastic quality, comfort, and... See more

Quality

Consumers generally find the quality of the socks to be positive, praising their comfort, durability, and... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. While some reviewers praise speedy... See more

Order

Clients share ambiguous opinions on order experiences. Many customers report significant delays, with some... See more

Customer service

People report negative experiences with customer service. Many customers describe the service as useless,... See more

Based on these reviews

Rated 5 out of 5 stars

Really impressed, super high quality socks and fast delivery. I'm used to just grabbing a multipack of socks which just wear out pretty quickly. Can instantly tell the difference between these... See more

Rated 5 out of 5 stars

I know it might be difficult to get excited about socks but MAN these are just the best. Huge range of some pretty amazing designs and colours, also SUOER comfy too. I have at least 7 pairs of these... See more

Rated 5 out of 5 stars

These are the most fantastic socks. Amazing quality, great designs and great customer services. Can’t wait for some new designs so that can buy even more!

Rated 5 out of 5 stars

Absolutely love my socks, the quality is amazing! So soft. I ordered on Thursday morning and received them Friday!!!

Rated 5 out of 5 stars

Venture are my go-to sock guys now! In fact I even use them to buy gifts for others! A work colleague got them in secret Santa, and my son got some at Christmas 2 years running now! They feel great,... See more

Rated 5 out of 5 stars

Great design; so much choice. Keep my feet warm in and out of my currently needed wellies! Next order in process….

Rated 5 out of 5 stars

Best socks ever! Rad designs, so soft and comfy. Help with sweaty gym feet. And look soooo cool. Also the coffee is amazing 🤌🏼

Rated 5 out of 5 stars

I love great quality socks and these are fantastic on . so comfortable and durable.

Rated 5 out of 5 stars

Love the cool tattoo inspired art and the comfort of their socks. Definitely worth buying 😊

Rated 1 out of 5 stars

Ordered over £50's worth of socks with express shipping (1-2 days) but the order took 6 days to arrive. I contacted customer service after 3 days, as the order still wasn't with the courier, and... See more

Company replied

Rated 1 out of 5 stars

This is my second purchase with Venture. The first one no issues and love their socks. So excited I ordered 6 more pair and shortly afterwards received an email from Evri saying I owed over fifty mor... See more

Company replied

Rated 1 out of 5 stars

Worst customer service ever. I bought 16 pairs of socks, delivery was quick and they seemed alright. However after one wear they are all faded and some colours bleed into others. I sent customer... See more

Company replied

Rated 1 out of 5 stars

I ordered 3 pairs of socks and it's been over a month, no shipment, no confirmation, nothing. I even gave the benefit of the doubt to get the items reshipped and received no shipping information. Go... See more

Rated 1 out of 5 stars

Absolutely shocking customer service will not use again!!! I made several orders with this company unfortunately they use another incompetent company to deliver their orders. My first order with Vent... See more

Rated 1 out of 5 stars

Terrible store, I never received my ordered goods delivered to Austria. The service team kept me waiting for weeks until I set a deadline. After that, they promised to resend the goods, but I never... See more

Company replied

Rated 4 out of 5 stars

I've ordered my socks for the awesome designs because I love crazy socks. But they don't just look good, they also fit perfectly and are comfortable while running. They could be a tiny bit thinner b... See more

Rated 3 out of 5 stars

Ordered with 48 hour tracked delivery. Now 10 days since order was said to be on its way and nothing. Finally got an automated reply from evri bott so say they are looking into it but despite 3 ema... See more

Rated 2 out of 5 stars

First off the designs look great so 5 stars for that but sadly that’s where the 5 stars end. The socks with full print (ie not white) look great on the advert but the reality is different, there’... See more

Rated 1 out of 5 stars

thought i would give a try to a new to me sock brand they had some cool patterns and i love socks ! ordered up 8-10 pairs , a week later get a bill for another 50-60$ for tax and import fees which are... See more

Company replied

Rated 1 out of 5 stars

Very poor quality... Slashes / cuts in one pair, other very white and rough... Poor quality overall... No reply from company


Company details

  1. Clothing Supplier

Written by the company

Home of the world's coolest socks! Designed in the UK. Sold Worldwide.


Contact info

3.6

Average

TrustScore 3.5 out of 5

154 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

Misleading advert. Not super soft. Not wicking

First off the designs look great so 5 stars for that but sadly that’s where the 5 stars end.
The socks with full print (ie not white) look great on the advert but the reality is different, there’s big black lines down the sides of the full print socks where the front and back printing join, which looks bad. Also, once you put them on, the printing looks faded and not great.
They claim to be super soft and wicking but neither of those things are correct. The socks are ribbed and you can feel the ribbing on the souls of your feet. It’s not uncomfortable but equally, not super comfortable. I would say though, they are less comfortable than standard socks.
Wicking…. Nope. Because they’re thick your feet get hotter and sweatier than with other general socks.
I was really disappointed with the printed ones but i do still sometimes wear the white ones with designs on the back.

20 June 2025
Unprompted review
Rated 1 out of 5 stars

Very poor customer service !

thought i would give a try to a new to me sock brand they had some cool patterns and i love socks ! ordered up 8-10 pairs , a week later get a bill for another 50-60$ for tax and import fees which are not listed at all on there website inquired with them through email as they have no customer service number , they refuse to credit me back my order as im not paying the extra fees for socks for that amount , they have no option to cancel order , it has never arrived after more than 3 weeks so i cant refuse it and they just leave you on read ... very poor customer service ! i will just go back to tried and true Stance socks ! So as an update they were very quick to respond here but not at all with emailing in after asking to just refund my order as we still never received any goods after 1.5 months . We finally had to do a charge back on our card they even tried to deny the charge back but once the card reviewed the order we got our money back . It’s not really even the 200$ in socks it’s the principal of the matter I would go out of my way to promote them but it will be the opposite now !

19 August 2025
Unprompted review
Venture Socks logo

Reply from Venture Socks

Thanks for taking the time to share your feedback, and we’re sorry to hear about your experience.

Unfortunately, import taxes and duties are set by the US government and are completely outside of our control. These fees are not charged by us, and as noted on our website, customers outside of the EU may be responsible for paying local duties or import taxes before their order can be delivered.

We understand how frustrating unexpected charges can be, and we’re sorry this wasn’t the experience you were hoping for. We’ve already passed this feedback on to our team so we can make this information even clearer on our site for future customers.

Rated 1 out of 5 stars

Terrible store

Terrible store, I never received my ordered goods delivered to Austria. The service team kept me waiting for weeks until I set a deadline. After that, they promised to resend the goods, but I never received a shipping confirmation, a tracking number, or the goods themselves. Further attempts to contact them failed, as the customer service email address no longer exists according to the email provider. Luckily, I had made the payment via PayPal, and they immediately refunded me the invoice amount. Praise to PayPal.

Answer: Using standardized replies to portray the claimant as not credible is a very cheap tactic on your part. How could you have searched for records, by my pseudonym Google name "Your Name"!? That is beyond ridiculous and cannot be serious, can it?
It is normal that something can go wrong, but a professional company should be able to resolve it within five weeks of the order! In the end, all my emails were returned with the notices “Unknown recipient address” and “Mailbox not found,” which I had to submit to PayPal as evidence. Fix your problems instead of shifting the blame onto others. ORDER 21489.

16 September 2025
Unprompted review
Venture Socks logo

Reply from Venture Socks

We’re very sorry to read your review, but we’re also a little confused as we cannot find any record of your order with us.

Our customer service email address is fully active and we receive messages daily, so we’re concerned that something may have gone wrong along the way.

Could you please provide us with more details such as your order number and the email address used to place the order? This will allow us to properly investigate what happened and clear things up.

We pride ourselves on resolving any issues quickly, and it’s important to us that every customer gets the service and products they’ve paid for.

Rated 1 out of 5 stars

Beware of duties and taxes from Evri International

This is my second purchase with Venture. The first one no issues and love their socks. So excited I ordered 6 more pair and shortly afterwards received an email from Evri saying I owed over fifty more dollars in duties and taxes by 9/14/2025 or my socks will be returned. Jo won't reply about this and I've asked several times worrying I was being scammed. Still no reply and now I'm too frustrated and won't pay another penny as I feel paying over one hundred dollars for 6 pair of socks was plenty enough. If this a legit invoice from Evri, Venture did not make me aware of this at the time of purchase or were they even kind enough to reply and suggest what to do.

7 September 2025
Unprompted review
Venture Socks logo

Reply from Venture Socks

We’re really sorry to read this – we’ve looked into your case and the only message we received was a request to add a free pair of socks to your order, which we responded to promptly. We’ve had no further emails from you regarding customs duties or tax.

Unfortunately, the charges you’ve received are due to recent changes in US import policy. The previous threshold of $800 for duty-free imports was removed unexpectedly, and this has resulted in additional fees being applied to international orders. This isn’t something we were made aware of in advance, and it’s affecting all retailers shipping to the US.

Thanks again for shopping with us, and we hope we can restore your confidence in Venture.

Rated 5 out of 5 stars

Great socks

I’ve got to say, I thought I’d never spend a tenner on a pair of socks. But I did .., and they’re worth every penny! Brilliant socks! My first pair I bought a couple of years ago are still going strong. I highly recommend.

1 August 2025
Unprompted review
Venture Socks logo

Reply from Venture Socks

Hi Mark,

We really appreciate you taking the time to share this. Glad to hear your first pair is still going strong after a couple of years - that’s exactly what we build them for.

Thanks for backing Venture and for the recommendation, it means a lot.

Rated 5 out of 5 stars

Best socks ever

Best socks ever! Rad designs, so soft and comfy. Help with sweaty gym feet. And look soooo cool. Also the coffee is amazing 🤌🏼

15 July 2025
Unprompted review
Rated 5 out of 5 stars

Venture Socks

Took a chance and ordered four pairs of socks as they were quite different to others I'd seen, more than happy to say the quality and designs that I've had are top notch, they fit just nice and look really good 😁

14 January 2025
Unprompted review
Rated 1 out of 5 stars

16 days and still don't have muy socks

It is been 16 days since I paid 55€ for four socks and I am still waiting to receive it. I send them two emails and nobody has answered. It is an adress in Spain, it is not difficult!
Really, really bad service and customer attention. And still don't know if I will receive muy product. Really bad experience

4 January 2025
Unprompted review
Rated 5 out of 5 stars

Hooked After One Purchase!!

After my first order, I was sold. Every pair I’ve bought from them has been consistently great quality, and the fast shipping just seals the deal for me

16 December 2024
Venture Socks logo

Reply from Venture Socks

This is music to our ears! We're so glad you're loving the quality and speedy delivery – consistency is what we aim for. Thanks for sticking with us, and we can't wait to keep delivering socks you love!

Rated 5 out of 5 stars

Perfect for Long Shifts

On my feet for 12-hour shifts, I usually end the day with aching feet. But these socks are a game-changer—lots of cushioning and arch support, so I’m a lot less sore when I clock out

16 December 2024
Venture Socks logo

Reply from Venture Socks

This is exactly why we do what we do! We're so glad our socks are making those long shifts a little easier on your feet. Thanks for letting us be part of your day – here’s to more comfort, shift after shift!

Rated 5 out of 5 stars

Top-Notch Support Crew

I had an issue with sizing, and their customer support team fixed it right away. They stayed in touch with me throughout the process, making me feel like a truly valued customer

13 December 2024
Venture Socks logo

Reply from Venture Socks

Thank you for the amazing feedback! We're so glad we could get the sizing issue sorted for you quickly. Making sure our customers feel valued is what we’re all about – we’re here whenever you need us!

Rated 5 out of 5 stars

Superb Comfort and Quality

I’ve been wearing these socks for a few days straight and can’t believe how incredibly soft they are. The support is fantastic, and I can genuinely feel the difference in my feet compared to regular socks.

12 December 2024
Venture Socks logo

Reply from Venture Socks

Wow, this made our day! We're thrilled to hear you're loving the softness and support of your Venture Socks – they're designed to keep you comfy no matter how long you wear them. Thanks for choosing us, and here’s to many more happy steps ahead!

Rated 5 out of 5 stars

Very comfortable and stylish

Very comfortable and stylish

3 January 2025
Unprompted review
Venture Socks logo

Reply from Venture Socks

Thanks for the awesome review! We're thrilled you're loving the comfort and style – exactly what we aim for. Here’s to keeping you looking fresh!

Rated 1 out of 5 stars

I can’t believe the customer service is…

I can’t believe the customer service is so bad. I am trying to get a response/ resolution to order 16020 other than “it’s at the parcel shop “. I have been to the parcel shop 4 times and it is NOT there. If it was I would have picked it up and I wouldn’t be sending emails or DMs on instagram.
Just to remind you -

…” Under the Consumer Rights Act, when you buy goods from an online retailer, they are responsible for the goods until you receive them.

So, if the courier loses the goods you ordered or they arrive damaged, the retailer is responsible for putting things right, not the courier.

“If your order is not delivered or the delivery company has been useless, you need to take the issue up with the retailer rather than the delivery company,”

Evri are impossible to contact and it is your responsibility to resolve this. Either refund me or send out again via Royal Mail.

31 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent socks

Great material, great design, excellent socks

30 December 2024
Unprompted review
Venture Socks logo

Reply from Venture Socks

Thank you for the amazing feedback! We're stoked you’re loving the design and quality – it means the world to us. Here’s to more adventures in Venture Socks!

Rated 1 out of 5 stars

Order not received and ghost site

I ordered on 25th november. At today no notice about. I tried to write them, but no one answer. Reading on this site I can see that is normal procedure. From their link to traking seems that we have receivedd a note with instructions to pick up, but false. Their automatic chat is useful, give ever the same stupid answer. For further buyer stay away from them.

27 December 2024
Unprompted review
Venture Socks logo

Reply from Venture Socks

We’re sorry for the delay with your order. Italian customs only released your parcel on the 21st December, and the postal service attempted delivery on the 24th. Unfortunately, customs delays are beyond our control, but we’re actively looking into this for you.

Our customer service team will respond to your inquiry shortly—thank you for your patience during this busy period!

Best regards,
The Venture Socks Team

Rated 1 out of 5 stars

Not received due to incorrect customs documentation

Customs sent it back to them because of “insufficient, incomplete or incorrect documentation” which after checking into it means they didn’t do customs documentation correctly. Can’t review the socks as I haven’t received them. Customer service just told me I had to wait for it to be sent back to them and that “Once we receive it back we can resend for you, until then we won't know what the issue is.” When I queried how long it would take, I was told “I'm afraid we just have to wait for it to be returned, usually within a week?” And then they sent me an email for a review of their customer service.

7 December 2024
Unprompted review
Venture Socks logo

Reply from Venture Socks

We’re really sorry for the inconvenience caused. During this busy period, customs and shipping companies are handling exceptionally high volumes, and unfortunately, mistakes can happen. To clarify, all customs documentation is generated automatically to prevent human error, so it’s highly unlikely that incorrect information was provided.

As soon as your parcel is returned to us, we’ll resend it right away and do everything we can to help it reach you as quickly as possible. We appreciate your patience and understanding while we work to resolve this for you.

Best regards,
The Venture Socks Team

Rated 5 out of 5 stars

Delivery company did not deliver

I ordered a pair of socks on the 11th December, unfortunately the delivery company did not deliver! No updates! however, I emailed Venture and Jo could not have been more helpful! End result - I got my socks in time for Christmas! Excellent customer service!

11 December 2024
Unprompted review
Venture Socks logo

Reply from Venture Socks

Thank you so much for your kind words! We’re sorry for the initial delivery hiccup, but we’re thrilled Jo could step in and make sure your socks made it in time for Christmas. We’ll pass along your praise – it’ll make her day!

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