We had such a great experience with Harry while choosing a travel system for our upcoming baby. He was incredibly knowledgeable, patient, and took the time to understand exactly what we needed, ra... See more
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After visiting Bambinos and beyond at Burton on Trent, we was greeted by very friendly staff and after originally coming for a egg set, Harry at Venicci demonstrated the upline 3 model and it suited... See more
I cannot fault the customer service and Venicci. I adore my pram and have had no issues with it but had a minor issue with the changing bag that came with it. They responded to my email quickly and so... See more
Company replied
Cosmo car seat caused injury to my newborns feet. Customer service could be improved but once they realised I wasn’t giving In After a few back and forth emails and arguing my point and situation... See more
Company replied
Company details
Written by the company
- Simply Stylish -
Contact info
Unit 7 Brookfields Way, S63 5DL, Rotherham, United Kingdom
- service@venicci.co.uk
- venicci.co.uk
4.8
Excellent
712 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kelly was so helpful and answered all…
Kelly was so helpful and answered all our concerns
9 May 2026
Unprompted review
Reply from Venicci
Thank you so much for your review. We're so pleased Kelly was able to be so helpful and help you make the right choice.
All the best,
Team Venicci
Gary was amazing help at the baby show
Gary was amazing help at the baby show, he answered all the questions I had, and with no pressure at all! He really made the experience so relaxing and reassured me through all my decisions. Thank you again
9 May 2026
Unprompted review
Reply from Venicci
Thank you so much for your review. We're so pleased Gary was able to be so helpful and help you make the right choice.
All the best,
Team Venicci
Spoke to the team at the baby show at…
Spoke to the team at the baby show at the NEC, the lady we spoke to was really friendly and helped explain the difference between the upline 2 and up line 3, and the cost differences.
9 May 2026
Unprompted review
Reply from Venicci
Thank you so much for your review. We're delighted the team were able to be so helpful and help you make the right choice.
All the best,
Team Venicci
We met katie at the baby show
We met katie at the baby show, she was extremely helpful, answered all questions and even used Gary (the baby) for demo on the car seat.
We’re really pleased to have gone with venicci for our pram and had a lovely experience at the baby show.
9 May 2026
Unprompted review
Reply from Venicci
Thank you so much for your review. We're delighted Katie (and baby Gary) were able to be so helpful and help you make the right choice.
All the best,
Team Venicci
Kate really helped us answered all the…
Kate really helped us answered all the questions and really made sure we had all the info and guided us through all the stroller bits and pieces.
10/10 definitely recommend
8 May 2026
Unprompted review
Reply from Venicci
Thank you so much for your review. We're so pleased Katie was able to be so helpful and help you make the right choice.
All the best,
Team Venicci
Fantastic customer service
Fantastic customer service, great stroller and brilliant value for money!!
8 May 2026
Unprompted review
Reply from Venicci
Thank you so much for your review. We're so pleased the customer service team were helpful and able to resolve your issues quickly.
We hope you can continue to enjoy using your Venicci pushchair.
All the best,
Team Venicci
Kelly was amazing
Kelly was amazing, helped with everything and was very patient with us. Thanks again’
8 May 2026
Unprompted review
Reply from Venicci
Thank you so much for your review. We're so pleased Kelly was able to be so helpful and help you make the right choice.
All the best,
Team Venicci
Harry at the baby show was really…
Harry at the baby show was really helpful when showing us the variety of bundles avaliable at the baby show. We decided on the upline 3 in pebble and are really looking forward to using it with our little one
8 May 2026
Unprompted review
Reply from Venicci
Thank you so much for your review. We're so pleased Harry was able to be so helpful and help you make the right choice.
All the best,
Team Venicci
Great customer service
Great customer service. Very helpful/informative on advising on pushchairs. Thanks Venicci & Harry.
8 May 2026
Unprompted review
Reply from Venicci
Thank you so much for your review. We're so pleased Harry was able to be so helpful and help you make the right choice.
All the best,
Team Venicci
Both Harry and Kelly were great amazing…
Both Harry and Kelly were great amazing service
8 May 2026
Unprompted review
Reply from Venicci
Thank you so much for your review. We're delighted Harry and Kelly were able to be so helpful and help you make the right choice.
All the best,
Team Venicci
A fantastic experience
A fantastic experience. We came to the NEC and were taken back by the different makes and models of prams and accessories. Gary was amazing, demonstrates everything and now we have an excellent pram.
8 May 2026
Unprompted review
Reply from Venicci
Thank you so much for your review. We're so pleased Gary was able to be so helpful and help you make the right choice.
All the best,
Team Venicci
Attended baby show at the NEC Gary…
Attended baby show at the NEC Gary assisted us in the purchase of the Venicci up line 3
He answered all our questions and gave us a very detailed tutorial on the whole system.
Very friendly and great service
8 May 2026
Unprompted review
Reply from Venicci
Thank you so much for your review. We're so pleased Gary was able to be so helpful and help you make the right choice.
All the best,
Team Venicci
Amazing company
Amazing company. Wonderful service from Peter and Gary at the baby shoes. Beautiful products and I cannot wait to start using my pram!
8 May 2026
Unprompted review
Reply from Venicci
Thank you so much for your review. We're delighted Peter and Gary were able to be so helpful and help you make the right choice.
All the best,
Team Venicci
Amazing service and knowledge from…
Amazing service and knowledge from Kelly and Harry at the baby show nec
8 May 2026
Unprompted review
Reply from Venicci
Thank you so much for your review. We're delighted Kelly and Harry were able to be so helpful and help you make the right choice.
All the best,
Team Venicci
Katie from the baby show
Katie from the baby show, was absolutely amazing and so so helpful, im a new mum to be and she made me feel relaxed and at ease, she helped me out so much.
8 May 2026
Unprompted review
Reply from Venicci
Thank you so much for your review. We're delighted Katie was able to be so helpful and help you make the right choice.
All the best,
Team Venicci
Kelly was great at the NEC baby show…
Kelly was great at the NEC baby show showing us how the new up line 3 works and explaining to us in detail as first time parents means a lot to us and now we have our purchase sorted ready for baby! thank you!
8 May 2026
Unprompted review
Reply from Venicci
Thank you so much for your review. We're delighted Kelly was able to be so helpful and help you make the right choice.
All the best,
Team Venicci
Popped into the resort pop up shop
Popped into the resort pop up shop, Gary greeted us and provided a fantastic service ended up buying the pushchair 😁🔥. Huge shout out to Gary 😁
8 May 2026
Unprompted review
Reply from Venicci
Thank you so much for your review. We're delighted Gary was able to be so helpful and help you make the right choice.
All the best,
Team Venicci
Kelly at the baby show was absolutely…
Kelly at the baby show was absolutely amazing. 😍😍
8 May 2026
Unprompted review
Reply from Venicci
Thank you so much for your review. We're delighted Kelly was able to be so helpful and help you make the right choice.
All the best,
Team Venicci
amazing product and amazing customer service !!!!
We ordered our Upline 2 and it has been amazing. We required an extra part as I broke a clip being heavy handed and once contacting customer service this was sent out the same day which was amazing!!!! Super happy with the customer service especially from Tristan and Sacha!!
7 May 2026
Unprompted review
Reply from Venicci
Thank you so much for your review. We're so pleased the customer service team were helpful and able to resolve your issues quickly.
We hope you can continue to enjoy using your Venicci pushchair.
All the best,
Team Venicci
Absolutely lovely company would most definitely recommend to anyone really helpful with stuff and quick replies when needed
Absolutely lovely company would recommend to anyone dead helpful with stuff and very quick replwhen need
6 May 2026
Unprompted review
Reply from Venicci
Thank you so much for your review. We're delighted the team were able to be so helpful.
All the best,
Team Venicci
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