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Venezia Maschere Reviews 455

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TrustScore 5 out of 5

4.9

Traditional Costume Store
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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often highlighting their authenticity, intricate design, and craftsmanship. Many people are also very satisfied with the fast and safe delivery service, noting that their orders arrived quickly and were well-packaged. However, some customers experienced issues with their orders, specifically regarding receiving an incorrect item or a product with a color that significantly differed from what was displayed on the website. A few also mentioned minor packaging concerns, such as a dented box or shredded polystyrene.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the masks as beautiful,... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the exemplary quality,... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the quick and fast delivery,... See more

Order

People report positive experiences with their orders. Many consumers praise the quick delivery, with some... See more

Service

Users describe positive interactions with service. Consumers consistently praise the excellent service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wanted to have an impressive looking Venetian mask after my trip to the city, and instead of spending my time on location, I bought one online. The Venezia Maschere website has a a great range of pr... See more

Rated 5 out of 5 stars

The REAL Venicien mask maskmakers. Wide choice of beautiful authentic designs Shipped within 18 hours. Fast delivery of 6 days standard road shipping to France Excellent customer service via... See more

Rated 5 out of 5 stars

Very fast and safe delivery. But what's most important, that it's an amazing piece of handmade art! I'm happy with my purchase. Always wanted an authentic Venetian masquerade mask.

Rated 5 out of 5 stars

Apart from a very quick delivery, the Colombina masks I ordered are simply perfect. They are intricate, beautiful, high-quality, and it is clear that a lot of effort is put into their making. I high... See more

Company details

  1. Traditional Costume Store
  2. Christmas Store

Information provided by various external sources

Venetian Masks 100% Made in Italy Certified Online Shop. We make masquerade masks since 1970. Original handmade Venetian Masks, crafted in Venice with the highest quality paints and materials. We are the first producer of this category that get the certification 100% Made in Italy.

Contact info

4.9

Excellent

TrustScore 5 out of 5

455 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Exquisite and gorgeous.

We visited this store is 2014 and bought one mask. I loved it so much but couldn’t return to Italy so I bought two more online. They are exquisite and beautiful beyond words. Well worth it!!!! Arrived in Aus less than a week after purchase.

28 April 2025
Rated 5 out of 5 stars

Excellent

Excellent products
Fast delivery
Very helpful and reliable ( in case if doubts you may phone ir write to them and they kindly help or give advice)
Fair Price

19 February 2025
Rated 5 out of 5 stars

Excellent in every way

Excellent quality.
Even better than on line.
Shipping amazingly fast.
Packed expertly well.
Great symbols of wonderful times and memories of Venice.
Great gift for art lover

14 February 2025
Rated 5 out of 5 stars

Gorgeous mask; speedy delivery

The mask is gorgeous, and as another reviewer said it arrived in less than a week. I was overjoyed because I waited until the last minute to search for a mask on a stick. It arrived with a week to spare. Five stars plus!!

17 January 2025

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