Vendita Milano Reviews 36

TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the products, noting that items received often did not match the descriptions or images on the website, with discrepancies in color, style, and even dimensions. Customers frequently reported poor quality, describing materials as cheap plastic instead of leather and hardware as flimsy or rusted. Reviewers also encountered significant issues with the refund and return policy. Many were refused refunds, especially for "sale" items, which caused dissatisfaction, particularly as many products were consistently discounted. The website's return policy was often difficult to understand, leading to frustration when customers attempted to return items that were damaged or not as advertised.

What people talk about most

Product

Customers consistently note negative experiences with product quality and accuracy. Many reviewers report... See more

Quality

Customers had negative experiences with quality. Many reviewers report that the bags received were of... See more

Refund

Reviewers express widespread dissatisfaction regarding refunds. Many customers report that the company... See more

Website

Users describe negative interactions with the website. Many customers report that products received, such as... See more

Return policy

Clients share negative opinions on the return policy, primarily due to issues with sale items. Many reviewers... See more

Reviews shaping this summary

Rated 1 out of 5 stars

⚠️ Do not waste your money.
Items arrived over 3 weeks late and in three separate batches. The quality is extremely poor — cheap leather and the metal “C” looked rusted once the plastic was removed.... See more

Rated 1 out of 5 stars

Don’t even deserve one star. Bag I received nothing like what was advertised. I contacted customer service and the reply I got said that the video you see of items is for reference purposes only. So b... See more

Rated 1 out of 5 stars

VERY POOR CUSTOMER SERVICE I ordered 4 items. The items did not arrive together. Some were delayed. One item had a faulty zip. When I contacted customer service they told me a replacement was being... See more

Rated 1 out of 5 stars

Please do NOT order from this scam company, they charge real leather prices for cheap, nasty fakes. I unfortunately fell for it as the coach bag in genuine leather was on sale from £145 to £45, when i... See more



Contact info

1.6

Bad

TrustScore 1.5 out of 5

36 reviews

5-star
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1-star

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Rated 1 out of 5 stars

I would give this company no stars I’ve…

I would give this company no stars I’ve emailed them several times to tell them I’m not happy with the product and I want to return them for a refund they told me I can’t do that as they are in sale that is totally unacceptable I would like to warn everyone not to purchase from this company they are cheating people to buy from them I found better bags in the market

5 February 2026
Unprompted review
Rated 1 out of 5 stars

Handbag is nothing like the picture on…

Handbag is nothing like the picture on the site. I asked for a refund before the bag arrived as it took so long. They said they do not give refunds. Please don't buy from this site. I will be checking the reviews of every site from now on!

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful bag

Bag took almost 2wks to arrive however was updated progress every couple of days. Bag arrived and im delighted with it, the only thing i would say is the colour is a bit different. I ordered cream and the bag has a definite yellow tinge. All in all very happy with my purchase

22 January 2026
Unprompted review
Rated 1 out of 5 stars

⚠️ Do not waste your money.
Items…


⚠️ Do not waste your money.
Items arrived over 3 weeks late and in three separate batches. The quality is extremely poor — cheap leather and the metal “C” looked rusted once the plastic was removed. I ordered multiple bags and none matched the website: wrong colours and even different bag styles than what was advertised. When I requested a return, I was told sale items are exchange or store credit only, so you’re essentially locked in even when the products are misrepresented. Very disappointing experience. Buyers beware.

6 January 2026
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Poor customer service. When I ordered it said it would take 7-14 days for delivery. It was over a month! I contacted them 3 times to be sent to same automated message, that it will be with me in 2-3 days. They ignored my request for a refund that I asked for twice. When the bag eventually arrived it was poor quality. Don’t waste your money.

12 January 2026
Unprompted review
Rated 1 out of 5 stars

Don’t even deserve one star

Don’t even deserve one star. Bag I received nothing like what was advertised. I contacted customer service and the reply I got said that the video you see of items is for reference purposes only. So basically false advertising. Defo a scamming company!! DO NOT BUY FROM!!

12 January 2026
Unprompted review
Rated 1 out of 5 stars

scam scam scam

scam scam scam
different bag sent to one advertised and because all bags are in the ‘sale’ you can’t get a refund
awful

7 January 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy!!! wish I’d real all these reviews…

I wish I’d real all these reviews before I got fleeced for £60!!!

Bag is awful and poor quality and is nothing like the video and pictures.

Refused to refund and offered credit notes etc… I will not be buying anything again and will be reporting them to TSA.

29 December 2025
Unprompted review
Rated 1 out of 5 stars

AVOID

AVOID. Items are falsely advertised. Advertised with incorrect dimensions. Advertised as textured leather, turns out to be smooth. Advertised with inside zips and pockets yet the real life item has nothing. Quality is awful, bags arrived marked, leather dented and freying. Customer services refusing to give a refund only an exchange. Absolutely horrendous.

19 December 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a coach bag from them on TikTok…

Ordered a coach bag from them on TikTok and 3 weeks later it arrived. It was not in a nice box as shown on the advertisement video, it absolutely stank of glue and definitely not leather but a very cheap looking imitation. I contacted them the day it arrived for a refund/return to be told you can’t return sale items (all their stock is Sale) even though it says under the advertisement that you have 30 days to return. Do not waste your money the bags are rubbish and you could buy them for a fiver from a market stall.

18 December 2025
Unprompted review
Rated 1 out of 5 stars

Bought a Coach bag said it’s leather in…

Bought a Coach bag said it’s leather in their description - DO NOT BUY - cheap nasty looking bag has arrived after 3 weeks told me their video is for reference purposes but it’s their description on their website that’s misleading these people are duping people with their false advertising will not offer a refund just a credit note! Disgusting.

18 December 2025
Unprompted review
Rated 1 out of 5 stars

I purchased a bag from Vendita Milano…

I purchased a bag from Vendita Milano and unfortunately had a very poor experience.

The bag arrived damaged, with the clip on the chain broken. In addition, the bag does not match the item advertised. The chain and the Chanel-style logo are a cheap yellow/gold colour, completely different from the colour shown in the listing, and it looks low quality compared to what was advertised.

I contacted the company immediately to explain the damage and the fact that the item was not as described. Despite this, they refused to issue a refund, which I find unacceptable given the condition of the item on arrival and the misleading product images.

Very disappointed with both the quality of the product and the customer service. I would not recommend purchasing from this company.

12 December 2025
Unprompted review
Rated 1 out of 5 stars

DONT BUY!!!

DONT BUY!!!! You won’t receive what is advertised on the website and when you try to return because you have received an item that is different to what has been advertised they will refuse it!!!!!!!

11 December 2025
Unprompted review
Rated 1 out of 5 stars

Please do NOT order from this scam…

Please do NOT order from this scam company, they charge real leather prices for cheap, nasty fakes. I unfortunately fell for it as the coach bag in genuine leather was on sale from £145 to £45, when it came after 3 weeks wait it was cheap nasty smelling plastic which from Shein would have been £7, when I asked for a refund they refused saying sale items are not refundable. I wrote a review on tik tok warning others to which I was swiftly blocked. DO NOT get ripped off by this company, they are fraudsters

1 December 2025
Unprompted review
Rated 1 out of 5 stars

My bag came it was damaged dirty and…

My bag came it was damaged dirty and looked absolutely nothing like the videos on there. I asked for a refund and they said I couldn’t have a refund because sale items are not refundable. I said the bag was damaged and dirty along with sending them photos and they still refuse to give me my money back. These people are crooks they shouldn’t be allowed to sell anything. The company should be shut down under trading standards. It’s disgraceful and dishonest. They also sent me an email saying the videos are just for guidance so they admit the bags look nothing like that.

15 October 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY!

DO NOT BUY!! BIGGEST SCAMMERS. These idiots have put their entire site on sale and written write on the bottom of the return page 'no refunds on sale items' and as their site is ALWAYS on sale, you will never get a refund from them even when the items are unwanted. Bags are completely different to pictures so when I requested to return them (FYI at my own cost) they pointed to the tiny writing on their return page. PLEASE DONT BUY- might seem tempting but they are big big big scammers

1 October 2025
Unprompted review

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