Velocity Activewear Reviews 

Created with AI, based on recent reviews

Looking at 30 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the product quality and fit, finding items flattering, comfortable, and durable for various activities. Reviewers often highlight the appealing designs and colors, with some finding the activewear suitable for both gym and lifestyle. Some also mention fast shipping and positive in-store customer service experiences. However, a significant number of people were dissatisfied with customer service, citing slow responses, unhelpful AI bots, and difficulties with communication. Many also experienced issues with the return policy, including items sitting at warehouses, refusal of refunds for faulty goods, and being offered store credit instead of refunds. Concerns were also raised about product quality, such as items arriving with stains, logos coming off, material feeling cheap, colors appearing different from online images, and inconsistent sizing.See more

Reviews shaping this summary

I ordered from their site during their 30% off Black Friday sale and have still not received any shipping update or tracking number and have already sent two emails to their customer service team whi... See more

This has been the worst online shopping experience I’ve ever had. I ordered the Vanilla shorts on 5th November, and they arrived with pink stains on them. I spent over three weeks emailing back an... See more

Ordered the new design crop. The Y was missing from the Velocity logo. Advised the company to then be offered a $30 credit on a $60 faulty crop. Asked to have at least that $30 credit as a refund and... See more

My first impression of Velocity was disappointing to say the least. I emailed and received a reply that was AI generated which I think is just pure laziness on their part. A week had past and my order... See more