Asked support about my withdrawal status and got a copy-paste response. They closed the conversation right after without letting me follow up. Really frustrating when you just want a straight answer.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Withdrew 200 and it split automatically into smaller amounts. Live chat couldn't explain the logic behind the split when I asked. Just kept saying it was their standard process.
Thank you for the outstanding service.
Changed my deposit limit but the system kept letting me deposit more for several hours. Support explained it syncs across their servers but that's their problem not mine.
Company details
Written by the company
Nouveau Casino TOP avec Retraits Instantanés | WelleBet
Contact info
France
- velluxrush.site
You should know
2.4
Poor
91 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was assisted by a girl named Emma
I was assisted by a girl named Emma. She was extremly helpful and solved my query right away!
18 September 2026
Unprompted review
The service responds quickly and…
The service responds quickly and winnings are processed without major issues.
18 September 2026
Unprompted review
The large game library is one of the…
The large game library is one of the most commonly mentioned advantages.
18 September 2026
Unprompted review
They are trustworthy
18 September 2026
Unprompted review
One of the favorite options for free…
One of the favorite options for free game selection, spins, and extra rewards.
18 September 2026
Unprompted review
This place is legit
This place is legit. I've won and cashed out multiple times for amounts big and small. Their selection of game selection is nice and they have lots of freebies. I would have given 5 stars but their redemption times could use some work as they are unpredictable and sometimes it takes longer than usual to receive your redemption. And could you guys get some hacksaw game selection? That's my only complaint though, so they are doing solid.
18 September 2026
Unprompted review
There are several game selection I…
There are several game selection I enjoy, depositing is straightforward, and cashing out has been fairly quick.
18 September 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.