VeinCentre - Tunbridge Wells Reviews 18

TrustScore 4.5 out of 5

4.5

Oxford House, 15-17 Mount Ephraim Road, TN1 1EN Tunbridge Wells, GB


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Rated 5 out of 5 stars

I had unsightly veins on my legs And my circulation was really bad Since my procedure legs look much better and better colour Takes time for veins to settle down Would recommend having it d... See more

Company replied

Rated 5 out of 5 stars

Friendly and knowledgeable team, I was cared for since the first enquiry until the end of the consultation. Dr Leto Mailli and her assistant Sarah were lovely throughout. I am now deciding on the date... See more

Company replied

Rated 5 out of 5 stars

The quality of service from reception to nursing and all the way up to Dr. Nung R. @T. Wells clinic. Exceptional work and very well explained throughout. Amazing team, giving patients like me a gre... See more

Company replied

Rated 4 out of 5 stars

The surgery was professional and considerate. However, recuperation time was not accurate. I was unable to work for two weeks due to pain after surgery.

Company replied


Company details

  1. Medical Center

Written by the company

VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers


Contact info

  • Oxford House, 15-17 Mount Ephraim Road, TN1 1EN, Tunbridge Wells, United Kingdom

4.5

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Very impressed

Very impressed. Fully informed and feel that everyone is very professional.

23 April 2026
VeinCentre - Tunbridge Wells logo

Reply from VeinCentre - Tunbridge Wells

Hi Catherine,

Thank you for your kind feedback. We’re so pleased to hear you felt fully informed and found the team professional throughout your visit.

Best wishes,
Dilly

Rated 5 out of 5 stars

Highly recommended Five Star

First class and professional service from all the staff at TW, Many Thanks

21 January 2026
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Reply from VeinCentre - Tunbridge Wells

Hi Des,

Thank you for your wonderful feedback. We’re delighted to hear you received a first-class, professional service from the whole team.

Best wishes,
Dilly

Rated 5 out of 5 stars

Friendly and helpful receptionist

Friendly and helpful receptionist, consultant was very clear with all the information that she gave me, and honest about results. I felt comfortable and look forward to having the treatment.

26 January 2026
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Reply from VeinCentre - Tunbridge Wells

Hi Jo,

Thank you for your feedback. We’re glad the receptionist made you feel welcome and that your consultant was clear and honest about what to expect. We look forward to welcoming you back for treatment.

Best wishes,
Dilly

Rated 5 out of 5 stars

Efficient and polite medical and…

Efficient and polite medical and reception staff. Everything explained clearly.

12 January 2026
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Reply from VeinCentre - Tunbridge Wells

Hi Cheryl,

Thank you for your feedback. We’re pleased to hear you found both the medical and reception teams efficient, polite and clear in their explanations. We really appreciate you sharing your experience.

Best wishes,
Dilly

Rated 5 out of 5 stars

Fantastic

A speedy, thorough and caring service

5 January 2026
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Reply from VeinCentre - Tunbridge Wells

Hi Georgina,

Thank you for your kind words. We’re delighted to hear you experienced a service that was not only efficient but also caring and thorough.

Best wishes,
Dilly

Rated 5 out of 5 stars

Everyone made me feel welcome

Everyone made me feel welcome, especially as I was nervous. Explanations were clear and kindness throughout.

2 October 2025
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Reply from VeinCentre - Tunbridge Wells

Hi there, thank you for your kind words. We’re delighted that you felt so welcome and well cared for, especially when you were feeling a little nervous. It’s great to know everything was clearly explained and that our team’s kindness helped put you at ease.

Best wishes,
Dilly

Rated 5 out of 5 stars

Friendly and knowledgeable team

Friendly and knowledgeable team, I was cared for since the first enquiry until the end of the consultation. Dr Leto Mailli and her assistant Sarah were lovely throughout. I am now deciding on the dates for my EVLA operation.

11 September 2025
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Reply from VeinCentre - Tunbridge Wells

Hi Anna, thank you for your kind words. We’re so pleased Dr Leto and Sarah made you feel cared for and we wish you all the best as you plan your upcoming treatment.

Warm regards,
Dilly

Rated 5 out of 5 stars

Great service

Very welcoming when you arrive explained everything very good service waiting on the results

5 August 2025
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Reply from VeinCentre - Tunbridge Wells

Hi there,

Thank you for your lovely feedback! We're so pleased to hear you felt welcomed and well-informed during your visit. It’s important to us that every patient feels comfortable and supported throughout their journey.

Best wishes,
Dilly

Rated 5 out of 5 stars

Very pleasant consultant

Very pleasant consultant. Explained everything well

31 July 2025
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Reply from VeinCentre - Tunbridge Wells

Hi Sandra,

Thank you for your feedback. We’re pleased to hear you had a positive experience and that everything was explained clearly.

Best wishes,
Dilly

Rated 5 out of 5 stars

Just professional.

24 June 2025
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Reply from VeinCentre - Tunbridge Wells

Hi Gary,

Thank you for your review. We’re so pleased to hear you found our team professional. We loved welcoming you to VeinCentre.

Best wishes,
Katie

Rated 5 out of 5 stars

Excellent treatment

6 January 2025
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Reply from VeinCentre - Tunbridge Wells

Hi Christopher,

Thank you for your kind feedback. We're so pleased to hear you were happy with your treatment. We loved welcoming you to Veincentre!

Wishing you the best,
Katie

Rated 5 out of 5 stars

Lovely friendly staff took excellent…

Lovely friendly staff took excellent care of me throughout my treatment

28 January 2025
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Reply from VeinCentre - Tunbridge Wells

Hi Charlotte,

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our team. Your comfort is our priority, so we are so happy to hear we could make you feel so well looked after.

Best wishes,
Katie

Rated 4 out of 5 stars

The surgery was professional and…

The surgery was professional and considerate. However, recuperation time was not accurate. I was unable to work for two weeks due to pain after surgery.

8 November 2024
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Reply from VeinCentre - Tunbridge Wells

Hi Annie,

Thank you for sharing your experience. We’re glad to hear that you found the surgery professional and considerate. We're sorry to learn that your recovery took longer than expected, everyone's experience can vary. Whilst we aim to provide timeframes, some patients may need a little longer to get back into normal activities. If you are still concerned, please speak to our lovely team directly on 01782 753960 who would be happy to help – we’re here to listen and support you throughout.

Wishing you all the best,
Katie

Rated 5 out of 5 stars

The quality of service from reception…

The quality of service from reception to nursing and all the way up to Dr. Nung R. @T. Wells clinic. Exceptional work and very well explained throughout.
Amazing team, giving patients like me a great experience & results.
Thank you ❤️

26 November 2024
Unprompted review
VeinCentre - Tunbridge Wells logo

Reply from VeinCentre - Tunbridge Wells

Hello,

Thank you for you review, especially about our Tunbridge Wells team. Your kind words mean so much to us. We are so happy you had an amazing experience with us and that you have had the transformation you deserve!

Best wishes,

Rated 5 out of 5 stars

I had unsightly veins on my legs

I had unsightly veins on my legs
And my circulation was really bad
Since my procedure legs look much better and better colour
Takes time for veins to settle down
Would recommend having it done
Receptionist very professional and dr Mailli and her colleague very reassuring
Caring of treatment they perform

22 July 2024
Unprompted review
VeinCentre - Tunbridge Wells logo

Reply from VeinCentre - Tunbridge Wells

Hi Christine,

Thank you so much for your feedback. We are so pleased to hear that you are happy with your experience and results following your treatment with us. Knowing that we could help you achieve such great results makes everything we do worthwhile.

Best wishes,
Katie

Rated 5 out of 5 stars

Excellent, trustworthy, professional

Really good professional, friendly service. I would recommend this company, the Clinician, Nurses and follow up aftercare were all excellent

23 September 2024
Unprompted review
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Reply from VeinCentre - Tunbridge Wells

Hi Sophie,

We appreciate your positive feedback following your experience. Our main priority is you, so we're pleased you feel supported and confident again.

Refer a friend to Veincentre and enjoy rewards together! You’ll earn a high street voucher, and your friend will receive 50% off their consultation. Find out more here: https://www.veincentre.com/refer-a-friend/

Best wishes,
Georgina

Rated 5 out of 5 stars

Great experience at Tunbridge Wells

Visited the Veincentre for laser ablation and foam sclerotherapy. Attentive staff and overall a positive experience. Early results are promising.

6 September 2024
Unprompted review
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Reply from VeinCentre - Tunbridge Wells

Hi Matt,

We really appreciate you taking the time to write a review following your treatment with us. Thank you very much for your comments about the team at Tunbridge Wells, we will be sure to pass this on to them. If you know someone who might benefit from our treatments, we’d love to let you know about our referral programme. Both you and the person you refer will receive rewards as a thank-you for choosing us!

Best wishes,
Katie

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