I had an excellent experience at the Lancaster vein centre. At the consultation appointment the ultrasound scans were done efficiently and Dr B explained the options in detail with very good written b... See more
Company replied
Location
Switch locationSuite 1B, Lancaster Business Park, LA1 3SU Lancaster, GB
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Staff went above and beyond to make me feel at ease with my procedures, can not praise enough, and a great outcome on completion 5 star treatment , thank you all at the Lancaster VeinCentre
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I have just finished my treatment at Lancaster. The lovely Helen and her team made me totally at ease and welcome, they explained the treatment and chatted to me throughout the procedure. I felt wo... See more
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The doctor (Mr/Dr Byatt) and the nurse, were friendly, communicative and efficient. This made the first - heavy, main - session easier. What also counted for me is that I've had two follow ups includ... See more
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Company details
Written by the company
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
Contact info
Suite 1B, Lancaster Business Park, LA1 3SU, Lancaster, United Kingdom
4.4
Excellent
26 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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A lovely welcome from all the team
A lovely welcome from all the team. Immaculate premises . Very thorough consultation . Mr Lake listened to my concerns and gave a realistic idea of the extent of treatment needed and expectations managed . Nurse assistant very friendly and helpful too . Full costs explained . Have booked treatment .
22 April 2025
Reply from VeinCentre - Lancaster
Hi Victoria,
Thank you for your lovely feedback. We're delighted to hear you felt welcomed and well looked after during your visit. It's great to know you found the consultation clear and informative, and that the team was able to put you at ease. We are really looking forward to seeing you back for your treatment!
Wishing you the best,
Katie
Beats the NHS hands down
The consultation was thorough and the process was clearly explained to me. I felt confident in going ahead with the procedure.
9 January 2025
Reply from VeinCentre - Lancaster
Hi Sandra,
Thank you for your kind words! We're glad to hear you found the consultation thorough and felt confident moving forward with your treatment. Ensuring our patients feel fully informed and comfortable is always our top priority. We're so pleased to welcome you.
Best wishes,
Katie
Varicose vein treatment
First pre-procedure consultation arranged within 2 days of initial phone call.
Surgery on chosen day was performed by consultant with minimal fuss within alloted appointment time. Minor discomfort and pain.
Post procedure requirements clearly explained.
Follow up call from Veincentre next day to check everything OK.
Very efficient organisation.
10 October 2024
Unprompted review
Reply from VeinCentre - Lancaster
Hi Jacqueline,
Thank you for your positive review. We’re so pleased that you felt informed and confident throughout your time with us. It’s wonderful to hear your journey went so well. Our main priority is you!
Wishing you the best,
Georgina
Good consultation
Good consultation. Radiologist and nurse were both very friendly but professional. Treatment was explained and information given. Easy to book next appointment.
10 October 2024
Unprompted review
Reply from VeinCentre - Lancaster
Hi Caroline,
We're so pleased you've had a great consultation experience and felt informed during your appointment. We're excited to see you back for your treatment!
Best wishes,
Georgina
5 star experience
My initial consultation was with Dr Sam Byott at the Lancaster clinic. He explained the full procedures that I needed and completely put me at ease.
On the day of my procedure, a week later, I was quite anxious but Sam and Julie the nurse assured me that they would look after me throughout and they did a fantastic job. Julie held my hand whilst my legs were having EVLA treatment and we talked about all sorts. They both made it a very positive experience. Not forgetting Trish who greeted me when I arrived both times and who was so reassuring and helpful. I would definitely recommend going to this practice.
26 September 2024
Unprompted review
Reply from VeinCentre - Lancaster
Hi Shelia,
We are really happy to read your positive feedback about our team, we will be sure to share it with them! Knowing that we could help you achieve such great results makes everything we do worthwhile. It’s wonderful to hear your journey went so well. If you know someone who might benefit from our treatments, we’d love to let you know about our Refer a Friend programme. Both you and your friend will receive rewards as a thank you for choosing us! https://www.veincentre.com/refer-a-friend/
Best wishes,
Katie
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