I was put at ease as soon as i arrived for my consultation. The staff were very friendly & everything was explained including expectations very clearly in my consultation which made my decision to go... See more
Location
Switch locationDodleston House, Bell Meadow Business Park, CH4 9EP Chester, GB
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Excellent patient care, starting immediately with a lovely greeting from the receptionist and a nice cup of coffee. Followed by high quality treatment from Edward Lake. Diana the nurse held my hand a... See more
Company replied
I attended the Chester VC on 25/09/24 to have my Thread Veins on my chin removed. On arrival I was greeted by a very nice receptionist who put me at ease. I was then seen by two very nice nuses, one o... See more
Company replied
My whole experience from start to finish with Veincentre has been amazing. The guys in my local centre in Chester were lovely - they were friendly, reassuring and even played my favourite music during... See more
Company replied
Company details
Written by the company
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
Contact info
Dodleston House, Bell Meadow Business Park, CH4 9EP, Chester, United Kingdom
4.8
Excellent
64 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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I was put at ease as soon as i arrived…
I was put at ease as soon as i arrived for my consultation. The staff were very friendly & everything was explained including expectations very clearly in my consultation which made my decision to go ahead with the treatment that much easier.
21 July 2026
Excellent patient care
Excellent patient care, starting immediately with a lovely greeting from the receptionist and a nice cup of coffee. Followed by high quality treatment from Edward Lake. Diana the nurse held my hand and distracted me when I was having the needles. Thank you so much. I would definitely recommend the Vein Centre.
11 July 2026
Unprompted review
Reply from VeinCentre - Chester
Hi Julie,
Thank you for your wonderful review. We’re delighted to hear you received such excellent care from the moment you arrived, and that Dr Edward Lake, Diana and the reception team helped make your experience such a positive one.
We really appreciate your recommendation and thank you for sharing your feedback.
Best wishes,
Dilly
Excellent!
Friendly, helpful and professional staff. The service I received was carried out very professionally and I am happy with the result. I recommend VeinCentre to anyone who has problem varicose veins.
7 July 2026
Unprompted review
Reply from VeinCentre - Chester
Hi there,
Thank you for your wonderful review. We’re delighted to hear you received such professional care and are so pleased with your results.
We really appreciate your recommendation and thank you for taking the time to share your experience.
Best wishes,
Dilly
I found the Vein centre to be…
I found the Vein centre to be absolutely great - I have have had three appointments and every one has been perfect - There's no pain or after effects - The results are better than I expected - The staff and the consultants are so friendly and reassuring and really do make you feel relaxed -
7 July 2026
Unprompted review
Reply from VeinCentre - Chester
Hi Clive,
Thank you for your fantastic feedback. We’re delighted to hear all three of your appointments have been such a positive experience and that you’re so pleased with your results.
It’s wonderful to know the team helped you feel relaxed throughout your treatment. Thank you for your kind words.
Best wishes,
Dilly
Quality staff and service
The staff are very friendly and put you at ease with the whole process.
17 March 2026
Reply from VeinCentre - Chester
Hi Janet,
Thank you for your lovely review. We’re pleased to hear the team helped put you at ease throughout the process.
Best wishes,
Dilly
Old age legs rejuvenated.
Vein Centre Chester has a very professional yet also friendly way of working. Treatment advised is explained very well and dates of my choice were readily available. I found the procedure itself not painful, but recovery was slow and the bruising & pain then was quite bad. I’m 90% pleased with the results. I have a few small issues that may clear on their own, if not I’d be happy to use this company for further treatment. I’m now happy to wear shorts and swimsuits on holiday. Yeah !
15 December 2025
Reply from VeinCentre - Chester
Dear Norma. Thank you for sharing your experience and we are very glad to hear that you found our Chester team professional and friendly, and that your treatment was clearly explained and scheduled conveniently. We're sorry to hear about recovery but delighted to hear that you’re already happy with your results and feeling happy to wear shorts and swimsuits - hooray! We are always here to support you with any further reassurance or support as needed so please do reach out when it's right for you. In the meantime, have a wonderful holiday! Jackie
Flawless Service
The entire experience was truly faultless. Mr Krishnan was thorough, informative and empathetic during both my procedure and follow up appointments at vein centre. I was made to feel extremely comfortable and reassured
throughout by all of the staff.
My results have been fantastic after laser and sclerotherapy. I would 100% recommend using vein centre for anyone considering treatment of their varicose veins.
17 November 2025
Reply from VeinCentre - Chester
Hi there,
Thank you for such a fantastic review. We’re thrilled to hear your experience was truly faultless and that you felt comfortable and reassured throughout. We’ll be sure to share your kind words with Dr Krishnan and the team.
It’s great to know you’re so pleased with your results following laser and sclerotherapy and we really appreciate your recommendation.
Best wishes,
Dilly
Very comfortable and easy to understand procedure
I was made to feel comfortable. It was easy to understand the procedure I will be having and certainly friendly
9 February 2026
Reply from VeinCentre - Chester
Hi Efrys,
Thank you for your feedback. We’re really pleased you felt comfortable and that the procedure was explained in a clear and easy-to-understand way. Creating a friendly and reassuring environment is so important to us.
Best wishes,
Dilly
A great welcoming team in Chester
My whole experience from start to finish with Veincentre has been amazing. The guys in my local centre in Chester were lovely - they were friendly, reassuring and even played my favourite music during my first procedure. I cannot recommend them highly enough. Wholehearted thanks to Dr Krishnan, Diana and Michelle - what a lovely team. I wouldn't hesitate to return - but hopefully I won't need to!
29 November 2025
Unprompted review
Reply from VeinCentre - Chester
Hi there,
Thank you for your lovely feedback. We’re delighted your experience at our Chester clinic was so positive from start to finish, and it’s great to hear the team helped you feel relaxed. We’ll be sure to pass on your kind words to Dr Krishnan, Diana and Michelle.
Best wishes,
Dilly
Reply from VeinCentre - Chester
Hi Richard,
Thank you for taking the time to leave a review. We’re glad you found all the staff helpful during your visit.
Best wishes,
Dilly
A great consultation
All the staff were very helpful and friendly. The doctor explained everything and put me at ease.
24 January 2026
Reply from VeinCentre - Chester
Hi Mark,
Thank you for sharing your experience. We’re glad the team made you feel welcome and that the consultation helped put you at ease with clear explanations.
Best wishes,
Dilly
Dr Krishna and Diana were friendly and…
Dr Krishna and Diana were friendly and efficient and they did a marvellous job
26 January 2026
Unprompted review
Reply from VeinCentre - Chester
Hi Helen,
Thank you for sharing your experience! We’re so glad Dr Krishnan and Diana made you feel welcome and that you were pleased with the outcome.
Best wishes,
Dilly
Faultless!
From the moment I walked into The Vein Centre in Chester, I was made to feel welcome and was put at ease.
My procedure was so swift and professional and everything was exactly as I had been lead to believe; no pain, just a little discomfort.
Dr.Krishnan is clearly a superb surgeon and with his excellent nurse Diana by his side…and mine,….what a team!
I cannot thank the three, (including lovely Michelle in reception), of you enough. You made the whole experience a complete doddle and now my legs are completely pain free and look fantastic…well, almost 🤣
1 December 2025
Unprompted review
Reply from VeinCentre - Chester
Hi Susan,
Thank you for such a warm and cheerful review! We’re delighted you felt welcome and at ease from the moment you arrived, and that the procedure was just as you’d been expecting. It’s fantastic to hear your legs are now pain free and looking great, we’ll happily pass on your kind words to Dr Krishnan, Diana and Michelle.
Best wishes,
Dilly
Mrs Hill
From start to finish it was a positive experience. I am very pleased with the results and valued the warm, approachable and friendly manner of Dr Krishnan, Jo and Michelle. I felt in very safe, capable hands and professional hands.
15 November 2025
Reply from VeinCentre - Chester
Thank you so much for your kind words and Happy New Year! It is particularly lovely to hear your experience with our team. We will be sure to pass it on. Best wishes, Jackie
Fabulous professional highly skilled…
Fabulous professional highly skilled team. Pain free treatment and excellent outcomes. Many thanks
15 December 2025
Unprompted review
Reply from VeinCentre - Chester
Hi there,
Thank you for your kind words. We’re delighted you experienced such a professional service and achieved excellent outcomes.
Best wishes,
Dilly
Highly recommend 👌 Dr Krishnan
Highly recommend 👌 Dr Krishnan, Diana and Michelle were all amazing. Everything was explained to me in great detail and they made me feel at ease. Such a lovely group of people with great customer service and skills.
13 December 2025
Unprompted review
Reply from VeinCentre - Chester
Hi Rachael,
Thank you for the lovely recommendation. We’re delighted Dr Krishnan, Diana and Michelle helped you feel at ease and fully informed, your kind words will mean a lot to them.
Best wishes,
Dilly
I dont feel satisfied with my treatment…
I dont feel satisfied with my treatment I did not get a scan on the follow up appointment to see if my vein had healed plus I still have thread veins on my left leg which I am surprised have not disappeared yet
16 July 2025
Reply from VeinCentre - Chester
Hi Carmel,
Thank you for sharing your feedback. We’re sorry to hear you’re not fully satisfied with your results and appreciate you bringing this to our attention. Scans should always be carried out as part of our follow up process, so we’d really like the opportunity to review your treatment in more detail and ensure everything has been completed as expected. A member of our team will be in touch with you directly to discuss this further.
Kind regards,
Dilly
I had such a great experience at the…
I had such a great experience at the Chester clinic all the staff were absolutely amazing, Dr Krishnam & Diana & Michelle Thank You for looking after me and making the experience painless and I am so happy with the results. Thanks Again Derek.
9 September 2025
Unprompted review
Reply from VeinCentre - Chester
Hi Derek, thank you for taking the time to share your experience. It’s fantastic to hear how happy you are with your results and that your treatment at our Chester clinic was so comfortable and positive. Dr Krishnam, Diana, and Michelle will be thrilled to know their care and kindness made such an impression and helped make the experience painless for you.
Warm regards,
Dilly
Dr Krishnan
Dr Krishnan, Jo, Michelle and the whole team could not have made the whole experience smoother or more reassuring. The whole environment and the friendly atmosphere puts you at ease from the start. Dr Krishnan provides a clear, honest and accurate guide as to what to expect during and after treatment. You are put at ease throughout. The results have been excellent and I would highly recommend the team to anyone considering treatment. 5 stars 😃
20 September 2025
Unprompted review
Reply from VeinCentre - Chester
Hi there, thank you so much for your lovely feedback. It’s wonderful to hear how reassuring and smooth your experience was, and that Dr Krishnan, Jo, Michelle, and the rest of the team helped you feel at ease throughout.
We’re delighted that the results have been excellent and truly appreciate your 5-star recommendation.
Warm regards,
Dilly
Reply from VeinCentre - Chester
Hi there, thank you for your review. We’re so glad you found our team friendly, professional, and patient, it’s lovely to hear that this made your experience such a good one.
Best wishes,
Dilly
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