Vehicle Value Experts Reviews 82

I can't begin to explain how helpful Robert L. McDorman has been.He is up front and thorough and fast.His services were informative and much needed.After my vehicle was stolen and recovered Mr. McDorman walked me though this process step by step,needless to say he dealt with my big insurance company that tried to low ball me!
I thought my insurance company had my back.......WRONG!!!
Give Robert L. McDorman a chance,you will not be disappointed!!

My experience was one of excellence.

Robert and his team were on top of this from the moment I got him the info he needed. I first emailed him over the information around 9 pm at night and still received a near immediate response that night. He answers the phone personally and worked his magic to take an initial offer from State Farm of $36k and change up to $41,500 for my vehicle. His service cost was extremely marginal compared to the $5k in additional money he was able to add to the settlement offer for the totaled truck. No matter if your owed diminished value for a repaired vehicle or a more accurate value for a totaled vehicle , don't let the insurance company take advantage of you again because nearly every time they will with the slightest chance. Let Robert keep your insurance company in line for you because when it gets down to paying out what they owe you they will do their best to turn you from a customer to a sucker while shaking hands with a smile. Their goal is to pay you as little as possible period. Don't be the sucker and go with flow of what their telling you.

Mr. McDorman was put in our lives at just the right time! We are so very thankful. He went above and beyond to help us. We would and do recommend to anyone with an insurance issue. He is a wonderfull person and friend

I have come to know Robert over the past year and I consider him a friend. I manage a Collision Center and we refer all of our customers that find themselves in the unfortunate situation of being involved in a collision and having their car become a total loss. Not One customer has called us back to say he did not do a great job...My son's car was hit while parked on the side of the road and was a total loss.. Robert went to work and we received way more than what the insurance was wanting to pay! If you do not use his company you are throwing money away!

Mr. McDorman is very a great appraiser, he kept me informed every step of the way during this process. In the end he was able to get a substainable amount more then my insurance company originally tried to offer me for my total loss. He assured me he would work hard to fight on my behalf for what was a fair amount and I will say he more then exceeded my expectations with this matter. I couldn't be more pleased with the service he provided me and would highly recommend this man to anyone going through these situations. Mr McDorman is very professional, friendly and informative, I truly can not thank him enough for the job he did for me.

Vehicle Value Experts has assisted us on two occasions: a GMC Acadia valuation and a Pontoon Boat valuation.
Both experiences were timely, professional and courteous. We highly recommend Mr. Robert McDorman.

Robert McDorman was amazing during the difficult time of being hit and having to fight insurance to get a fair price for my car. While I was working on healing from the wreck, Mr. McDorman worked hard to get my vehicle claimed settled and did not let up until I had gotten a fair deal. He was always good about keeping me in the loop as to what was going on and explaining what was happening and may happen in the future. Mr. McDorman made a very rough period smooth and was invaluable.

I wish I knew Robert was providing this service for the public 3 1/2 years ago when my 2011 Toyota Camry was totaled out by an idiot driving too fast on a wet road. I have owned and operated a collision repair shop in the area for over 40 years and I thought I knew how to deal with an adjuster when it came to negotiating the value of a vehicle, boy was I mistaken. From the beginning I felt that I was being tag teamed, by multiple file handlers and rushed into making a decision. My wife and I were totally insulted by their first offer, when I questioned how they arrived at this fair market value they offered to send me a 17 page report that was prepared by J. D. Powers & Associates. In the report they intentionally left off options that were on our vehicle, hoping that if we called them out on this and they added a little bit more money to the second offer we would feel like we accomplished something. I've seen this same strategy used on my Sister-in-Law's report, she went through the same ordeal last December with a different insurance carrier. It is a psychological game for them and believe me they are very well trained at it, the average person doesn't stand a chance. Deeper into the report I noticed that 3 of the comparable vehicles used to determine the fair market value were located at the local dealer we were planning to buy from to replace our vehicle, so my wife brought the report with her to verify that the vehicles were there and comparable to ours. The sales person quickly told her that 2 of the 3 had already sold and that he could not disclose for how much. And when he saw the price that they had listed for the one he had in stock he said that was the internet listed price and that was the "rock bottom price" because of how competitive the internet is. To make things worse a 5% predicted sales adjustment was subtracted from the internet listed price, when I asked the adjuster what the heck that was for he simply replied that everything is negotiable. After making some phone calls to the other dealers that were used to generate this report and going on the internet I discovered a pattern, all of the dealers confirmed that the internet price use in the report were not negotiable and the CARFAX showed that almost all were base model Toyota Camry LE's that Enterprise Rental Car had traded in. My vehicle was a Toyota Camry SE, with added options of a Sun Roof, Leather Interior, Spoiler, Aluminum Wheels, and Satellite Radio. After going through 2 different supervisors, the last being the smoothest talking of all, I demanded that he locate a vehicle equipped like mine and if he used the internet listed price, not to deduct the predicted sales adjustment, and I wanted to know where this comparable vehicle was located so I could verify the options and the price, he agreed, and told me that he would get back with me by the end of the next business day with his final offer. I reluctantly accepted the last offer at my wife's request, because she said it was only a couple of hundred dollars less than the NADA valve and she did not want to get stuck paying 2 car notes, as we had already purchased a new car and this ordeal had been going on for over 3 weeks now. That's part of their strategy wear you down, divide and conquer.
A few months back, a long time business acquaintance, Robert McDorman contacted me because he noticed a rise in the amount of vehicles that were being "totaled out", he knew it affected my business as well because a lot of these vehicles are reparable. I told him that salvage bids (the price a salvage company will pay for a damaged vehicle) were at, all-time highs because most of them were going south of the border to be repaired with cheap labor. So the insurance companies are selling damaged vehicles for a premium price. This was when I learned that he was doing this research on these "Valuation Reports" and he offered to do an analysis on my report, I was shocked at the results.
Vehicle Value Experts (Robert McDorman) did an evaluation on my report and found that most of the vehicles used in my report had in fact already sold and that they had all sold for more than the price used on the report, one sold for $1700 more than the internet listed price, the price they took another 5% off of on my settlement. And I learned that my vehicle qualified to be a Certified Pre-Owned "One Owner" vehicle, about a $1500 add-on to the NADA value. So in the end I sold my clean one owner, well equipped vehicle that was "NOT FOR SALE" to the insurance company for less than the value of a "traded in" rental car. Having to deal with insurance companies on a daily bases I already had a very low opinion of them so be aware. They will and do take advantage of uninformed people every day. I have, and will continue to refer my customers that are in need of this service to Vehicle Value Experts.

Thank you Robert, not only for the help you have given me over the years, but also for helping my valued customers.

Vehicle Value Experts is a true professional company that puts the customer's best interest first. Thank you Robert McDorman!!

if your gonna fight a pack of wolves you need a mean bear to fight for you!!! The insurance company personal are highly trained to screw you over and make you like it!! These people are not on your side but Vehicle Value Experts and Robert McDorman IS!!!! USAA's first offer to my son for his $7,000 truck was $3,600. USAA's second offer was $4,200. One Call to Robert was the last call I needed to make! Low and behold USAA miraculously settled @ $7,300. I was not out to get more than what was fair value but half what my son's truck was worth was total B.S!!!

If you feel your insurance company is lowballing you on your insurance settlement like I was, give this guy a call. By the grace of God I was recommended calling this guy by the collision shop where my totaled car sat. I called him and told him the situation and he went to work immediately. My insurance offered me 14K (which I was not satisfied with) and Robert went to work and got me 21K! It took a little over a month, but be patient its worth it. Seriously don't settle, ins. companies will try to low ball you, give this guy a call, trust me you don't have anything to lose.

I couldn't believe the level of expertise Mr. McDorman possesses. Like most people, I was in the dark when it came to dealing with the insurance company. The difference in the outcome by using Vehicle Value Experts was amazing. Finally, there's a way to protect yourself from being financially abused by the system that we have all suspected was unfair.

Did a great job and not only responded very quickly to every email he was very dead on when telling me what to expect

If you need a third party appraiser for any reason Vehicle Value Experts is your go-to place for exceptional service and fantastic results. Thanks to VVE we were able to get thousands more than the insurance was originally willing to offer us. I recommend VVE to anyone and everyone I get the chance to. They truly do deliver beyond expectations! Do yourself a favor and trust VVE to get you the value your vehicle deserves.

Robert is very knowledgeable and was very patient in explaining the process. Highly recommend.

Robert and his team are experts in vehicle valuation and insurance processes. They 'turn over every rock' to maximize the financial result of your specific situation. I have used them three times over the last few years and each surpassed my expectations. Twice my insurance settlement was 200% greater than the original offer from the insurance company. In the third, my settlement was over 400% greater than original offer. Not using these guys leaves you poorer!

Being in the collision repair industry for the past 12 years I have experienced every single day the exasperation that my customers feel when dealing with the task a handling the unfortunate event of an insurance claim. Insurance companies have taken advantage of both the insured and claimants for many years and incorporate it into their staff training and business models on claim handling. For the first time ever, with the help of Robert McDorman and his knowledgeable staff at Vehicle Value Experts, the customer now has the ability to gain the upper hand in the claims handling process. I am now amazed every day at how much this company can do for our mutual customers. It is an absolute pleasure to work with Vehicle Value Expert!

I own an auto body repair shop and have worked with Robert at Vehicle Value Experts on several claims now. He has helped my customers recover the true & fair value of their automobile every time. He is very knowledgeable and conducts himself with the highest degree of professionalism. I just wished I would have started recommending him sooner to my customers because I have seen insurance companies take advantage of their own policy holders so many times in the past. And he will pre-qualify you to let you know to what degree he can help, and doesn't charge for that. There is nothing to loose with his service but alot to gain. In our cases thousands of dollars to gain. He is not only a consumer's advocate but me and my customers now consider him our friend.

Awesome service