vegasmoose.com Reviews 58

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the instant payouts and quick withdrawals, highlighting the efficiency of the process. People also frequently mention the smooth-running website, fast-loading games, and a good variety of options. Several users found the registration process quick and simple, with no issues depositing funds. The customer service is often described as polite, helpful, and quick to respond. However, some people were dissatisfied with the refund process, with several reporting difficulties in receiving their money or having withdrawals rejected. A few other people also felt that the payment process was problematic, experiencing delays in withdrawals or issues with card withdrawals. Some customers also noted difficulties accessing their accounts or receiving adequate customer support when issues arose.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. While some reviewers praise fast withdrawals,... See more

Website

Users describe ambiguous interactions with the website. While many reviewers praise the site for its great... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the customer support team,... See more

Refund

Customers express significant dissatisfaction with the refund process. Many report issues with missing funds... See more

Based on these reviews

Rated 4 out of 5 stars

I like this casino because once You send your ID and confirm it you the payout is instant and not many casinos do that they are brilliant for that there for sure

Rated 5 out of 5 stars

I had a really good experience with VegasMoose. The registration process was quick and simple, and depositing funds worked without any problems. The website runs smoothly, and the games load fast... See more

Rated 5 out of 5 stars

I think this online casino is fantastic. It offers a wide range of slots and live table games. What really sets it apart is the instant payouts and withdrawals, unlike other sites I’ve visited.

Rated 5 out of 5 stars

An extremely good company. Good winnings, good bonuses, large amount of different payment methods, but my personal favourite is the payout time, sometimes it's within a minute or two, but maximum 1-2... See more

Rated 1 out of 5 stars

I've used this site amongst others and I must say this casino is terrible. It is the only casino that takes a week to give you your withdrawals. When contacting support they said up to 5 working days... See more

Rated 1 out of 5 stars

Avoid. Card withdrawals doesn't work for half year. For whatever reason. Open banking withdrawals takes days.. Every other casino takes from instant to max 1 hour. Vegas moose approving them manually.... See more

Rated 1 out of 5 stars

Withdrew funds. No sign of them on 7th day. Contacted multiple times. Given usual spiel. Saying 1-5 days. The withdrawal hasn't even started to be processed yet. Keep getting fobbed off. Its clear fro... See more

Rated 1 out of 5 stars

I recently signed up deposited and got a small amount of winnings. I withdrew this on the Saturday and it is now the Monday and it is still saying pending. When I called them they were quite rude on... See more

Rated 1 out of 5 stars

Absolutely disgusting customer service, pay out is made difficult and withdrawals get rejected back to your casino account. They force your had to lose your winnings. This casino should be avoided at... See more

Rated 1 out of 5 stars

That company doesn’t deserve even one star ,they did not pay out my money and try to make me look like an idiot and convince me that my transaction has been approved but there is a proof on the websit... See more

Rated 1 out of 5 stars

They took £500 deposit and restricted my account with no warning prior. I can’t get in. Last time I reported them and stopped using he process because they unrestricted,but its enough. Im reporting an... See more

Rated 1 out of 5 stars

NO STARS!! Company is a complete joke! Customer service? Well I won’t call it customer service if you ring u will get put into a voicemail box. ( email ) hours to get back to you. I thi... See more

Rated 1 out of 5 stars

The worst casino ever ,they give you 100 spins daily which giving you nothing! I tried to withdraw my winnings and money never got in to my bank account! Don’t think their offers are attractive,it’s a... See more

Rated 1 out of 5 stars

0 stars. Absolutely shocking site. Even if you're lucky to win and that's a massive if, you won't get paid out. I, personally was never lucky enough to even win lol. Literally just takes money off you... See more

Rated 1 out of 5 stars

Notice that the positive reviews are all very suspiciously similar. Be smart and read the 1 star reviews which all report the same issues. Vegas Moose have been sending me harassment texts and forbidd... See more

Rated 1 out of 5 stars

Don't waste your time or money they don't pay out. avoid the phone casino and red 7 slots aswell. They're all the same company

Rated 5 out of 5 stars

Quick withdrawal, easy to get hold of customer services, easy to set limits. Had a few wins now and in back within the hours

Rated 5 out of 5 stars

Honestly the customer support service team here is one of the best I’ve ever seen and I’ve used many gamba sites but this one really stood out for there quick responses and just genuinely helping me w... See more

Rated 5 out of 5 stars

Good app. Double my money on first deposit. Fast withdraw and very helpful customer service.

Rated 5 out of 5 stars

Great games quick withdrawals. All round easy service quick efficient would highly recommend .

Rated 5 out of 5 stars

This online casino is amazing and offers a lot of slots games fast payments as well

Rated 5 out of 5 stars

I'm a genuine true person and I can genuinely say hand on heart ive had nothing but excellent experience with this casino, I would highly recommend. I've made very small deposits on my account since o... See more

Rated 3 out of 5 stars

The site is easy to navigate round, easy to deposit and easy to withdraw and doesn't take long to hit the bank


3.2

Average

TrustScore 3 out of 5

58 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Honestly the customer support service…

Honestly the customer support service team here is one of the best I’ve ever seen and I’ve used many gamba sites but this one really stood out for there quick responses and just genuinely helping me with every query nothing more to be said to be honest just 10/10 amazing site

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Quick withdrawal

Quick withdrawal, easy to get hold of customer services, easy to set limits. Had a few wins now and in back within the hours

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic online experience

I think this online casino is fantastic. It offers a wide range of slots and live table games. What really sets it apart is the instant payouts and withdrawals, unlike other sites I’ve visited.

15 October 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely disgusting customer service

Absolutely disgusting customer service, pay out is made difficult and withdrawals get rejected back to your casino account. They force your had to lose your winnings. This casino should be avoided at all costs, it’s a scam.

25 September 2025
Unprompted review
Rated 1 out of 5 stars

0 stars

0 stars. Absolutely shocking site. Even if you're lucky to win and that's a massive if, you won't get paid out. I, personally was never lucky enough to even win lol. Literally just takes money off you.

15 September 2025
Unprompted review
Rated 1 out of 5 stars

Scam Casino Avoid

Withdrew funds. No sign of them on 7th day. Contacted multiple times. Given usual spiel. Saying 1-5 days. The withdrawal hasn't even started to be processed yet. Keep getting fobbed off. Its clear from other reviews they simply dont pay out

1 September 2025
Unprompted review
Rated 1 out of 5 stars

I can’t get into my account

They took £500 deposit and restricted my account with no warning prior. I can’t get in. Last time I reported them and stopped using he process because they unrestricted,but its enough. Im reporting and going all the way

4 June 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look