Thank you for your excellent service. You made videos to show me the difference between two shoe models and the size of the inner sole.
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See what reviewers are saying
My gorgeous new boots arrived promptly, and were immediately comfortable. The first day I wore them, I had to walk for miles because my winter tyres were being fitted, and there wasn't a blister in si... See more
Company replied
I really love this company. The shoes, boots and sandals I’ve ordered over the couple of years since I discovered them have all been of excellent quality - nothing plasticky or cheap-looking about the... See more
Company replied
Awesome shoes! Bought them because I couldn't find the vegan Birkenstock Boston anywhere. Comfy, surprisingly fast delivery and I can't wait to wear them. (I am honestly kinda glad I couldn't get the... See more
Company replied
Company details
Written by the company
VEGANSHOES.IT offers a wide range of 100% Vegan Certified Footwear and Accessories, for Women, Men and Children. The site has a wide choice for all seasons and types of footwear.
Contact info
Via del Cristo 11, 35013, Cittadella, Italy
- 049 7401999
- info@veganshoes.it
- veganshoes.it
4.9
Excellent
2K reviews
Replied to 60% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you for your excellent service
Thank you for your excellent service. You made videos to show me the difference between two shoe models and the size of the inner sole.
11 April 2026
Unprompted review
Quick delivery
Quick delivery, very good quality vegan shoes! Recommend the shop :)
16 February 2026
Unprompted review
I really love this company
I really love this company. The shoes, boots and sandals I’ve ordered over the couple of years since I discovered them have all been of excellent quality - nothing plasticky or cheap-looking about them, and all comfortable to wear.
20 December 2025
Unprompted review
Reply from VEGANSHOES.IT
Thank you so much for your kind words 💛 It’s wonderful to know that our products have been with you for years and that you always find them comfortable and high-quality. Your trust means a lot to us 😊 Team VEGANSHOES.IT
Fast and satisfying
The product is absolutely similar to the pictures. It was sent very fast and I got it very easily. The shoes are confortable and very nice-looking, it entirely fulfilled my expectations! I would like to add that the support service is very kind and quick to answer, thanks a lot to them!
1 December 2025
Unprompted review
Reply from VEGANSHOES.IT
Thank you so much for your review! We’re thrilled that the shoes met your expectations and that you had a great experience with both the product and our support team. Hope to serve you again soon💛 Team VEGANSHOES.IT
Quality vegan products
Great vegan products and customer service. One week delivery to Spain.
30 September 2025
Reply from VEGANSHOES.IT
Hi Raquel, Thanks a lot! Great to know you’re happy with the products and customer service. Enjoy your vegan shoes in Spain! 💚 Team VEGANSHOES.IT
Sparkling sandals
Exactly the best product I've ever seen: perfert for my outfit.
Received 2 days from the order.
What else?
6 September 2025
Unprompted review
Reply from VEGANSHOES.IT
Thank you so much for your wonderful review! We’re thrilled to hear that your new shoes were perfect for your outfit and that delivery was so fast.
Your satisfaction is our greatest reward, Claudia 💚
Perfect shoes
I’ve ordered these shoes for the second time. I had them years ago, and I also own them in another color. They’re very comfortable, look great, and go with everything. I enjoy shopping at VSI, and I’ve been very satisfied with all the shoes I’ve bought here. They also have excellent customer service.
20 August 2025
Unprompted review
Good service
Good communication, delivered promptly and great to see use of recycled packaging
8 August 2025
Unprompted review
I wish I could give you extra stars for…
I wish I could give you extra stars for the recycled packaging! I love you guys!
5 August 2025
very kind help with deciding on size
very kind help with deciding on size, fast delivery, beautiful shoe.
2 May 2025
Unprompted review
Elegante, capiente, packaging in carta
Il portafogli è elegante e capiente, e a parte per il chip antimuffa, è arrivato con un packaging totalmente in carta.
8 May 2025
Reply from VEGANSHOES.IT
Grazie, Pietro! Siamo contenti che tu abbia notato il packaging sostenibile: ogni piccolo dettaglio per noi è importante! Un saluto dal Team di VEGANSHOES.IT 🌱
Reply from VEGANSHOES.IT
Thank you so much Helga! We're thrilled to hear everything was perfect and that you love the shoes! Enjoy them, and we hope to see you again soon!
VSI Team 🌱
Satisfactory experience
Today I received a pair of VEA shoes I ordered and I’m very satisfied with the regular size and comfortable fit along with the softness of the vegan natural leather. I will definitely order other shoes in the future.
27 March 2025
Unprompted review
Reply from VEGANSHOES.IT
Thank you so much for your kind words! We're very happy to hear that you're satisfied with the fit and the softness of our vegan materials. Knowing that you'd like to order from us again truly means a lot 🌱
Looking forward to seeing you again soon!
Warm greetings from the VEGANSHOES.IT team
Fashionable shoes
Bought two pairs at once. Very happy with them. Fit great and look nice.
Fast delivery.
Price/quality very nice fashionable shoes
12 March 2025
Unprompted review
Reply from VEGANSHOES.IT
Thank you so much for your review! We're happy to hear that you love our shoes for their style, fit, and quality. It’s great to know that you’re satisfied with your purchase and the fast delivery. We look forward to seeing you again on VEGANSHOES.IT to discover our latest collections! Warm regards from the entire Team 🌱
Super satisfied!
8 December 2024
Unprompted review
Reply from VEGANSHOES.IT
Grazie Francesca per averci lasciato la tua recensione 🌻 Un saluto veg dal Team di VEGANSHOES.IT
Their shoes are awesome!
Their shoes are awesome! I love them! I have the BRISTOL model (in one size smaller than usual) and they are very comfortables and fit perfectly!
25 November 2024
Unprompted review
Reply from VEGANSHOES.IT
Thank you for leaving us your review, Virginia! We are happy that you enjoyed our VSI BRISTOL model! See you soon, greetings from the VEGANSHOES.IT Team 🌱
Reply from VEGANSHOES.IT
Thanks, Sarah, for your review! We are glad you had a positive experience with us! See you soon, the VEGANSHOES.IT Team
Fantastic Shopping Experience with Great Customer Service
The shoes I ordered from the website are beautiful and really well-made. Returning the loafers that were too big was quick and easy, thanks to their efficient and friendly customer service. They were also super fast with the refund.
Overall, a fantastic shopping experience
5 October 2024
Unprompted review
Reply from VEGANSHOES.IT
Thank you Teresa for your positive review, we are happy to know that you found what you were looking for and appreciated our customer service. We hope to see you again! Kind regards from the VEGANSHOES.IT Team 🌱
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