Veezed Residential Reviews 24

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

VEEZED offer you fix Two Year rent Agreement by deception. do not give possession on time. do not manage, do not inform you prior to work and do not issue receipt. do not give rent on time, do not i... See more

Rated 3 out of 5 stars

We rented a flat which was in bad conditions at the check in: extremely dirty and full of broken items such as lights not working, kitchen cabinets broken, uneven floor, unsafe installation of the wa... See more

Rated 5 out of 5 stars

We've had problems with the plumbing in our flat. Veezed have been great with being available and chasing up, they have done their best with a landlord who is adapting to covid realities of work at ho... See more

Rated 5 out of 5 stars

I came to London a month back and Veezed Residential agency was responsible for renting out the property to me in Stanmore. I met Chander Shah and after the very first meeting I was so relaxed and con... See more

Company details

  1. Real Estate Agents
  2. Apartment Rental Agency
  3. Property Management Company
  4. Real Estate Rental Agency

Information provided by various external sources

Veezed Residential are an estate agent in Northwood Hills covering the nearby areas. We have properties for sale and to rent and we also provide services for developers.


Contact info

3.2

Average

TrustScore 3 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

VEEZED offer you fix Two Year rent by deception

VEEZED offer you fix Two Year rent Agreement by deception.
do not give possession on time. do not manage, do not inform you prior to work and do not issue receipt.
do not give rent on time, do not inspect repairs, on termination Agreement they do not provide you tenant Agreement.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

The Best property management team in the Market!

I have had a fantastic experience with VeeZed Residential managing my property. Their professionalism, responsiveness, and attention to detail have made being a landlord truly stress-free.

Recently, they went above and beyond in handling an insurance claim on my behalf. From liaising with contractors and the insurer to ensuring all necessary documentation was in place. Jasmin/ Chantelle and Nikki managed the entire process seamlessly. I was kept informed at every stage and felt fully supported throughout—a level of service that’s rare to find!!

Their proactive approach to property management, combined with their calm and efficient handling of more complex situations like this, gives me total confidence in their ability to protect and manage my investment.

I highly recommend VeeZed Residential to any landlord looking for a reliable, knowledgeable, and genuinely caring team. Well done Team Veezed.

And to Top it off, the property was let within a week of being ready achieving my expected rent. Well Done Komal and Yash!

24 June 2025
Unprompted review
Rated 5 out of 5 stars

Customer Service

Chantelle and rest of the team are professional in their approach and provide great customer service for both tenants and landlords

12 February 2025
Unprompted review
Rated 5 out of 5 stars

Kudos team Veezed

Mesmerizing experience with Veezed as they rented out a beautiful home for my family in Northwood as we are new in UK. Jasmine, May and entire team are professional and they know how to anticipate customer need with genuine care and go extra mile. Kudos to Veezed for such a lovely team !

2 July 2023
Unprompted review
Rated 1 out of 5 stars

For the sake of your sanity, AVOID!

Dont know where to start with this company. The two windows that never opened since 2019, still do not open (bedroom and kitchen - imagine the hot weather we had!). The gas knob never got fixed, I had to draw the on/off sign on it so make sure it didn’t stay on or have a gas leak. The whole in the sink was fixed by my father as no one came to fix it and bathroom fixture also never got fixed or replaced. The shower head also never got replaced and in the final two weeks of moving out they are scurrying to get it all fixed for the new tenant.

The builder came and showed me why there are so many leaks in the kitchen, namely no seals in the bathtub everytime I tried to shower. The landlord didn’t want to pay so asked to send her own builder the one that came to see it a year ago and said ‘it will go away itself’.

All these things were reported as soon as I moved it. I renewed twice due to covid and the demand on my job (NHS) during the pandemic to even have time to look elsewhere. Everyone seemed nice at veezed but quick turnover of staff (I wonder why!) and nothing was being communicated or cascaded therefore nothing was being done. To date, Mohan appears to be a member of staff who has been very helpful. It’s unfortunate the owner Ashish is rude. I stated after 3 years why am I having three month inspections when it’s always been positive and that I’m away on holiday so I can’t facilitate that again at the moment and he actually emailed me while I was in Bali at the other side of the world, asking me to state in an email I am refusing to cooperate as per my contract. on top of that they kept calling me while I was out there, despite me telling them this is costing me!

My father painted the living room and kitchen as it looked overly lived in. When I googled the property you could see it has the exact same white goods and decor from when it was first purchased.

When it got very hot, the Front door expanded and it took them three days to get someone to even come and look at it- that’s right!! the door didn’t shut for three days!! It was open! Not unlocked but ajar! I lived there alone, my family had to get involved and fought for someone to come for the sake of safety.

Finally, when moving out, waiting for me deposit. They did not even release it until i chased it two weeks after i moved out wondering why nothing has come through. i guess by this point they had new tenants so they really didn't give a F***. They use one mobile number for all staff so most of the time i had to keep asking 'who am i speaking to?'. not professional - i really don't get it! They even had someone work there i believe called Anish? who was rude on the phone, sarcastic and very very informal. other members of staff had to take the phone off him to 'damage control' and when I contacted Ashish the owner about this, I got nothing back and then claims that my email never reached him.

A combination of a tight landlord (which was the impression i was given!) and rude awful management from veezed. I don’t know whether to say don’t ever stay at this property because of who owns it or who looks after it!! Avoid both!! Imagine the pressures of working through the pandemic and dealing with this! I will be making an official complaint.

25 November 2022
Unprompted review
Rated 4 out of 5 stars

Great team

Overall a very good experience with Ash and his team - in particular Mohan, in getting the property let. I hope to up this to five stars once I have gained experience of their fully managed service.

17 September 2022
Unprompted review
Rated 1 out of 5 stars

Not worth of a single star!!

Don’t deserve not even a single star! I’ve been to see a property yesterday and after we decided to go for it & to rent it, and we transferred straight on the deposit to make sure they keep it for us, we received a call today from them saying that the price for the rent is different now (higher) than it was posted on the market and if we don’t accept to pay more they will rent it to someone else!! No agency should never ever do that! BE AWARE!

28 June 2022
Unprompted review
Veezed Residential logo

Reply from Veezed Residential

Hi Andreea.

Im sorry you feel disappointed because you lost out on a property we have for rent.
However your comments are incorrect, the landlord found someone privately that offered him a higher rent which is completely out of our control.
Unfortunately sometimes this happens and its very frustrating for both parties.
We informed you as soon as we knew this was the landlords intensions.
You placed a holding deposit after we closed the office on 27/06/2022 and we informed you the next day in the morning at around 10.30am.
Your husband then began to verbally attack one of our staff members and threatened to 'kill the landlord'.

Im sorry this has caused inconvenienced to you and your family however it was completely out of our control.

Wish you all the best in the future.

Rated 1 out of 5 stars

A very irresponsible small local…

A very irresponsible small local company

As a local resident , I have to say I'm appalled by the conduct of this particular company.

Within the last 2 months, local residents have witnessed 2 notable incident in which the company or its associates have dumped waste onto the streets of northwood ( Murray Road and Briarwood Drive ) . From furniture to building waste, polluting our neighbourhood, and causing a hazard which may harm the public, but in particular the elderly and young children.

We the resident association have pictorial evidence as well as eyewitness reports, which have been forwarded to the relevant authorities in the hope that the company or people responsible are made liable for their action.

The company is welcome to make contact with us, and we will quite happily share our reports and eyewitness accounts.

I hope this review will ensure that action is taken against those responsible.

We call upon the residents of northwood to help combat dumping the dumping of all waste, polluting our beloved enviroment.

20 June 2022
Unprompted review
Veezed Residential logo

Reply from Veezed Residential

Hi Andrew

Can you kindly send us the evidence you have regarding this issue to our business email address
info@veezedresidential.co.uk


As an agency we use the Hillingdon Council (Bulky waste collection) to dispose of old furniture that has been left in our properties by previous tenants.
We pay the council a fee for this service and we are advised by hillingdon council to leave these items outside the property, if the property is a flat/apartment we are then required to leave the unwanted items on the side of the road for the collection the same day.

Please do check the council website for this information and please feel free to contact them regarding this.

https://www.hillingdon.gov.uk/bulkywaste

We do not personally have in house contractors working for us directly and we use all different private contractors and companies. If your evidence shows these contractors disposing rubbish illegally we will off course deal with this accordingly as we do NOT agree with fly tipping.

As a independent agency working within the local community we will always do our up most to keep our streets clean and tidy.

We would of apricated if you would of contacted us directly with the evidence before trying to slander a local business without the relevant knowledge of the situation.
We would of taken this complaint seriously and could of resolved this in a friendly manner.

Please do send us through your evidence and we will action accordingly.




Rated 1 out of 5 stars

UNSAFE, UNPROFESSIONAL, UNRESPONSIVE, DO NOT USE

Do not use this agent, we rented a property from them and they are totally unprofessional. They were very quick to take our money and told us that they were managing the property and assured us that they would be addressing all the issues in the house before we moved in.

Nothing was done and then then the people who we were dealing with suddenly stop responding.

VeeZed completely washed their hands of the responsibility of sorting anything out. They said that that they were suddenly not managing the property!!

Please be extra careful if you decide to use this agent as a landlord or as a tenant as they don't operate professionally.

They don't appear to have any knowledge of the property they are renting and take no responsibility for meeting legal requirements.

Please use a professional firm such as Savills, Gibbs etc.

23 March 2022
Unprompted review
Rated 3 out of 5 stars

slow tenant service

We rented a flat which was in bad conditions at the check in: extremely dirty and full of broken items such as lights not working, kitchen cabinets broken, uneven floor, unsafe installation of the washing machine, broken toilet seat, broken microwave, heavy presence of mold e limescale etc.
We have been calling & sending emails to get the repairs done but the letting team either does not reply or say to get back to us with updates but they never did. After 2 months we got most of the issues fixed.

16 March 2022
Unprompted review
Rated 5 out of 5 stars

Felt that I landed in safe zone

I came to London a month back and Veezed Residential agency was responsible for renting out the property to me in Stanmore. I met Chander Shah and after the very first meeting I was so relaxed and confident that I have landed in the safe zone. She explained every bit in detail, the rent agreement, inventory list, all were explained, an emergency contact number was given. I had few issues that were resolved in a week. So for me they deserve 5 stars. Thanks Chander and Veezed. Keep doing the good work.

3 November 2021
Unprompted review
Rated 4 out of 5 stars

Truly great experience with the…

Truly great experience with the property management service from Veezed.
I cannot, in all honesty, give it 5 stars, as the property itself had many issues that were strategically omitted during the viewing, but I'm aware this is more an issue with each particular landlord rather than the agency itself.
My praise goes to how these issues are being currently handled. And special praise needs to go to Austin, who very obviously take these issues to heart and does everything possible to get them sorted. He's responsive and quick to solve any problems you might have, with a genuinely personable approach.
If there's anything that needs to be taken care of, I trust him to always be on top of it.

7 September 2021
Unprompted review
Rated 5 out of 5 stars

I really appreciate the way that these…

I really appreciate the way that these guys work to solve my flat issues and how it goes so fast when I send an email to Austin I feel confident that it will be done soon, since He assumed that department everything is going very well, I have to say thank you so much for everyone of the team, thanks Veezed!!!!

6 September 2021
Unprompted review
Rated 5 out of 5 stars

Great professional service from VeeZed

I recently appointed VeeZed as my agent to let my property as I was moving out of the country and they have not disappointed me. From the start when I met Ash I was assured that all aspects of managing the property would be taken care of and they have definitely delivered on that so far. Austin who was appointed as the property manager for me has been great and is an asset to VeeZed. He has kept me updated on all aspects of letting my property has been very responsive to all my questions. I would definitely recommend VeeZed to any potential landlords who want a hands-off experience in letting their property.

1 September 2021
Unprompted review
Rated 5 out of 5 stars

Professionalism, Responsiveness, Highly Recommend

It was an absolute pleasure dealing with VeeZed and with Austin - he was helpful, efficient, responsive and listened carefully to what I was looking for - closing the deal within 2 days. We needed few changes, his maintenance team got it fixed and done in a week. Thanks very much for all the support. Would highly recommend!

27 August 2021
Unprompted review
Rated 5 out of 5 stars

I recommend Veezed Residential

I recommend Veezed Residential. The staffs are very friendly and helpful. Austin is very reliable and has a friendly and approachable attitude. Got some few problems in my flat as soon as I informed austin they booked a visit to come in and check the property. Even when our washing machine broke less than a week he send someone to check it and change it to a brand new one. Thank you and keep up the good work :)

27 August 2021
Unprompted review
Rated 5 out of 5 stars

I highly recommend Veezed Residential

I highly recommend Veezed Residential, they are very professional and friendly too. Austin is reliable and honest and is excellent at solving any issues that may arise. I'm so glad to have found Veezed Residential. Thank you.

1 August 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look