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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often noting that orders arrive quickly, even to challenging locations. Many people highlight the exceptional customer service, with staff being described as helpful, knowledgeable, and polite, providing excellent advice and support. Reviewers appreciate the high quality of the products and the ease of finding the correct parts on the website. The overall sentiment indicates a reliable company that consistently provides great service and products, making it a preferred choice for many customers.

What people talk about most

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting its speed and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent advice and efficient... See more

Staff

Consumers find staff to be positive, consistently praising their helpfulness, knowledge, and excellent... See more

Product

Customers consistently note positive experiences with product quality and availability, often finding exactly... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and the speed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wouldn’t go anywhere else. Super fast delivery even to Northern Ireland which at times can be troublesome. Website is laid out so even a novice like me can easily find what I need and if I can’t, then... See more

Rated 5 out of 5 stars

I've just had a delivery from VE which was very quick and efficient and good value. However I wish to add the exceptional help and advice I received when I had to rebuild my Rally 200 on the way to th... See more

Company replied

Rated 5 out of 5 stars

Guy at VE uk , we're very helpful in chasing my missing parcel that was delivered to the wrong address due to currier incopetance. great service . well done guys !

Company replied

Rated 5 out of 5 stars

If I’m looking for a Vespa part or accessories then VE are my first port of call, mostly because they will have it in stock, the part will be of good quality and the knowledge of the people at VE is e... See more

Company replied


Company details

  1. Motor Scooter Dealer

Written by the company

VE (UK) has been supplying scooter parts & accessories for 48 years. We are known for our reliabity and experience. Our staff are here to help and advise all customers on all aspects of Lambretta and Vespa classic scooters as well as all the Automatic scooters in the UK market. We look forwad to helping you.


Contact info

5.0

Excellent

TrustScore 5 out of 5

428 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great service.

23 July 2023
VE Uk logo

Reply from VE Uk

Hi Nick, thanks for a very positive review, Our all round service ethic is a way to ensure you get the service you deserve. Thanks for the review. All the very best. The VE Team.

Rated 5 out of 5 stars

Super quick,no problems,always helpful on phone for info...excellent..use their experience to your advantage

Easy to order on web page...
Have what you need..
Any problems or info given out genuinely on phone...
Great blokes..
Quick delivery no messing about...
Excellent..

23 July 2023
VE Uk logo

Reply from VE Uk

Hi Shane, wow what a great review. You have covered all the items that make our team very special. Nothing is to much trouble for the VE Team. The boys thank you for highlighting how
good they are. We hope to here from you soon,
All the very best, Cheers!

Rated 5 out of 5 stars

Fantastic service

Fantastic service, all top quality items at what seem like trade prices compared to most other retailers - why didn’t I find this company sooner, would have saved a lot of money that I could have spent on even more parts I didn’t really need.

22 July 2023
Unprompted review
VE Uk logo

Reply from VE Uk

Hi Craig, thank you so much for the excellent review. We always review prices to keep matters on an even keel. Prices are important to us and we try to ensure our customers get the best prices possible. Thanks again for great review. All the very best, the VE Team.

Rated 5 out of 5 stars

Great VE UK products at good prices and quick…

Great products at good prices and quick delivery. Seem to have parts that aren't in the dealers 10/10

18 July 2023
Unprompted review
VE Uk logo

Reply from VE Uk

Hello Roy, thanks for your review. You are correct, we do stock many parts overlooked by others. We always take the opportunity to bring new parts & accessories into our stock lists. Thanks you for your kind comments, We look forward to hearing from you soon. Cheers, the VE Team!

Rated 5 out of 5 stars

good quality ,fast service ,very…

good quality ,fast service ,very helpful .

24 June 2023
VE Uk logo

Reply from VE Uk

Hi Mark, we appreciate your review, and as you know, we do everything to ensure the customer gets the service they require. Many thanks for your review, All the best, the VE Team, Cheers.

Rated 5 out of 5 stars

Excellent customer service

Excellent service and husband very happy with the parts received so far. Some parts were out of stock but Simon has kept me updated regularly so couldn't ask for more than that. Delayed review as my purchases were gifts and were only opened yesterday :)

26 June 2023
Unprompted review
VE Uk logo

Reply from VE Uk

Hello Linda, many thanks for a spot on review. We always keep our customers up to date on items outstanding. We hope the birthday boy is happy with his prezzies? Happy Birthday to him. Hope to hear from you soon. Cheers!

Rated 5 out of 5 stars

Huge stock of quality parts amd a…

Huge stock of quality parts amd a prompt delivery service all at an affordable price ..

27 May 2023
VE Uk logo

Reply from VE Uk

Thanks you Simon for your great review. You have highlighted the points that we are best known for. We are delighted you gave us Five stars, thank you! We hope to hear from you afain soon. Kind regards! The VE Team.

Rated 5 out of 5 stars
VE Uk logo

Reply from VE Uk

Morning Barry, and thanks for your review. We continue to set high standards, and offer customer satisfaction, as our main objective. We look forward to hearing from you soon. Cheers, the VE Team.

Rated 5 out of 5 stars
VE Uk logo

Reply from VE Uk

Morning Gordon, a great review deserves a response. Our service is the same for all customers, and we excel at providing a
top service to all our customers. Many thanks Gordon, hope to hear from you soon, the VE Team. All the best

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, good comms.

26 May 2023
VE Uk logo

Reply from VE Uk

Hi Dave, Great review highlighting our fast delivery and our communication skills. The VE Team are excellent at keeping customers up to speed on all aspects of VE srevice. Thanks for your review, all the very best. The VE Team!

Rated 5 out of 5 stars

Very good service

Very good service. Helpful and friendly.

25 May 2023
VE Uk logo

Reply from VE Uk

Hello Grenville, we pride ourselves that the information we have is available to all our customers. We are known for our honest business ethic. Our staff are trained to be helpful on all scooter subjects. Thanks for your great review. Cheers, the VE Team.

Rated 5 out of 5 stars

Best seller

Good service. Fast delivery.
Definitely recommend.

24 May 2023
VE Uk logo

Reply from VE Uk

Hi Aleksandr, thanks for your superb review. It says everything about our service to our customers. Reviews don't get much better than this, many thanks. Cheers, The VE Team.

Rated 5 out of 5 stars

Fast delivery as usual

Fast delivery as usual, VE never let you down

24 May 2023
VE Uk logo

Reply from VE Uk

Morning Tony, thanks for a great review. More and more VE users are finding us the answer to their supply issues. Thanks for taking the time to send in your review. All the very best, cheers!

Rated 5 out of 5 stars

good friendly service parts come on…

good friendly service parts come on time too

23 May 2023
VE Uk logo

Reply from VE Uk

Hi Daron, thanks for your positive review. Getting the parts to our customers depends on our couriers, etc, and we rely on them doing a good job for us. Our service is part of our work ethic, amd all our staff are trained to work to the rule. Thanks for your time and your review.
Cheers, the VE Team.

Rated 5 out of 5 stars

Great service

Ordered tyres split tubeless rims and a brake switch the site was easy to use and told you which parts fitted which models would definitely use again

8 May 2023
Unprompted review
VE Uk logo

Reply from VE Uk

Hello Mr P, thanks for your positive review. We are pleased with your comments and thank you for your reply. We are always available to offer product knowledge and technical support. All the best, The VE Team.

Rated 5 out of 5 stars

Very Good Customer Service

Very Good Customer Service, Polite & Helpful

25 April 2023
VE Uk logo

Reply from VE Uk

Hello Carl, delighted that you were pleased with the team. It is always gratifying to get a top review, as you have sent us. Thank you for your time, it is very much appreciated, Cheers!

Rated 5 out of 5 stars

Fantastic delivery speed

4 May 2023
Unprompted review
VE Uk logo

Reply from VE Uk

Hi Martin, thank you for sharing your review with us. We do pride ourselves with Keeping everything moving and having customers happy with our service. Thanks again, cheers!

Rated 5 out of 5 stars

Excellent product exactly as described

Excellent product exactly as described. Prompt delivery.

24 April 2023
VE Uk logo

Reply from VE Uk

Hello Derek, nice to hear from you. Thanks for highlighting the service we have provided. We are delighted you chose to mention our service,
product quality, and delivery, Cheers, the VE Team.

Rated 5 out of 5 stars

Actually sent the correct part i…

Actually sent the correct part i required unlike another company company who shall remain nameless but are based around grimsby.

24 April 2023
VE Uk logo

Reply from VE Uk

Hi Kris, thanks for the review, It was a pleasure to supply you. Product knowledge is vital in scooters, and our team have that in reserve. Please do call us again, when you need us, cheers! Thanks, the VE Team.

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