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Vancouver Bullion & Currency Exchange Reviews 105

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TrustScore 2.5 out of 5

2.3

Currency Exchange Service
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Rated 1 out of 5 stars

sad to say it but i ran out of patience with them, i use to go with my wife but last time i went alone and it was more terrible than usual. you have to wait for so long in the line and when finally it... See more

Rated 1 out of 5 stars

VBCE brochure says cash transaction is allowed, however when you go in store to do transaction, the clerk wants you to use cashless payment. When you bring up the VBCE brochure says cash transaction... See more

Rated 1 out of 5 stars

I deal with VBCE mainly for their better rates but I don't buy S$ from them as they are more expensive than Kingmark at Yaohan Centre. I could have done more business with VBCE if they are considere... See more

Rated 5 out of 5 stars

I’ve been a happy customer of VBCE for few years. However, my biggest praise goes to David F. of the Downtown Vancouver branch, who has gone out of his way to make sure I’m getting both the best rate... See more

Company details

  1. Currency Exchange Service
  2. Financial Consultant

Information provided by various external sources

Vancouver Bullion & Currency Exchange (VBCE) is the leading private foreign exchange company in Western Canada. We have been in business for over twenty nine years and handle over three billion dollars in transactions a year. We partner with the top commercial banks in Canada to deliver service to tens of thousands of customers globally. Our favourable and competitive exchange rates are better than those of many other foreign exchange providers including the banks and we are credited with saving our customers millions of dollars a year.

Contact info

2.3

Poor

TrustScore 2.5 out of 5

105 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Account

I like having an account to buy US currency it’s convenient I don’t have to wait in line however my account always gets dissolved if I don’t use it regularly or if I don’t buy enough currency sometimes the line up at the branch can be quite long

28 June 2018
Unprompted review
Rated 5 out of 5 stars

I have used VBCE for years

I have used VBCE for years. The exchange rates are far better than bank rates and the service is fast and friendly. I live in Burnaby - would love to see one closer to home - but willing to make the drive and save money !

28 June 2018
Unprompted review
Rated 5 out of 5 stars

Wonderful company

Wonderful company to deal with.....even if the line is long, it moves quickly and the employees are gracious and very helpful....
Highly recommend this company.

28 June 2018
Unprompted review
Rated 5 out of 5 stars

The staff is always efficient

The staff is always efficient, calm and helpful - even when the line up is out the door.
My favorite place for both large and small transactions. And of course happy about the lack of exorbitant fees

28 June 2018
Unprompted review
Rated 3 out of 5 stars

Average service, possible below average

Average service. Some Customer Reps go to lunch during the busiest time, which is pretty much everyday and the queue for service is forever, they should put in more staff to cover up for this deficiency.

28 June 2018
Unprompted review

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