I ordered the product on October 14, now it's November 12, more than 25 days have passed, the parcel is still in transit, why? I expected everything to be on time, when will my parcel be with me? I'm... See more
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My order code is 3221480, it was confirmed on the 27th of november and already 27 days have passed, the maximum waiting time listed on the Vawoo website. I had recieved a email a few weeks ago saying... See more
Company replied
How can i see or know when will my package arrive? I didnt get my tracking number yet its been a day. Only says its been processed. Ive veen reading these reviews saying it takes a long time to arri... See more
Company replied
Hello Vawoo Team, I placed two orders on October 6th, and both have shown “Processed” status since October 7th. Could you please confirm when they will be shipped and provide the tracking number... See more
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Company details
About Vawoo.com
Written by the company
Vawoo is a place to be for manufacturers and the whole world vaping community. We are the most expected vaping e-commerce online platform. We connect best industry manufacturers, e-liquids producers, providers and targeted customers — all in one place.
Vawoo builds trustful relationships with industry essential players and expand brand recognition for the entire vaping auditory.
FOR BUYERS Vawoo.com is a perfect place for every vape customer. Thousands of customers around the world start using the Vawoo platform for one reason: with a simple click they can discover a large number of vape products from the world famous brands. Just an easy registry procedure will get you through the best e-liquids and vape hardware. Vawoo is a perfect solution for each of you. As a customer, you will find excellent online ordering platform, with a large variety of e-liquid flavors, types of mods and their producers, a wide range of vape accessories and much more. FOR MANUFACTURERS We collaborate with most famous brands and new manufacturers and providers are always welcome to work with us. Today Vawoo.com hosts a huge variety of vape products from leading international producers and we're always open for new manufacturers and brands to list. We gladly widen our assortment in order to offer our customers the best choice every day. Register on Vawoo platform and discover the vaping world without borders.
Vawoo builds trustful relationships with industry essential players and expand brand recognition for the entire vaping auditory.
FOR BUYERS Vawoo.com is a perfect place for every vape customer. Thousands of customers around the world start using the Vawoo platform for one reason: with a simple click they can discover a large number of vape products from the world famous brands. Just an easy registry procedure will get you through the best e-liquids and vape hardware. Vawoo is a perfect solution for each of you. As a customer, you will find excellent online ordering platform, with a large variety of e-liquid flavors, types of mods and their producers, a wide range of vape accessories and much more. FOR MANUFACTURERS We collaborate with most famous brands and new manufacturers and providers are always welcome to work with us. Today Vawoo.com hosts a huge variety of vape products from leading international producers and we're always open for new manufacturers and brands to list. We gladly widen our assortment in order to offer our customers the best choice every day. Register on Vawoo platform and discover the vaping world without borders.
Contact info
United Kingdom
- vawoo.com
3.4
Average
848 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Think I have been scammed
Think I have been scammed, tracking took 6 days to appear, and now it hasn't been updated for 14 days. Don't trust this website
18 November 2025
Unprompted review
Reply from Vawoo.com
Hi Clint, thank you for your message.
Your package is still in transit, and long periods without tracking updates can happen with international deliveries — especially once the parcel leaves the origin country.
Unfortunately, we rarely receive more detailed tracking information from the carrier during this stage, but the package continues moving through the logistics network and should be delivered within the stated timeframe.
If you’d like us to double-check the status manually, feel free to contact support@vawoo.com
with your order number — we’ll be glad to assist.
Hello
Hello, can you send to Lithuania to arrange customs declaration?
16 November 2025
Unprompted review
Reply from Vawoo.com
Hello Judita, thank you for your message.
Yes, we do ship to Lithuania, and the customs declaration is handled automatically as part of the shipping process.
You don’t need to arrange anything yourself — the courier will take care of it.
If you have any other questions, we’re here to help!
Do you ship to Peru?
I would like to know if you ship to Peru and if it is reliable enough for me to make a purchase.
12 November 2025
Unprompted review
Reply from Vawoo.com
Hello Moises, thank you for your message!
Yes, we do ship to Peru, and the delivery is reliable — many customers from your region have successfully received their orders.
If you need any help choosing products or understanding the delivery times, our support team will be happy to assist you.
I ordered the product on October 14
I ordered the product on October 14, now it's November 12, more than 25 days have passed, the parcel is still in transit, why? I expected everything to be on time, when will my parcel be with me? I'm going to another city in my country next week, please answer and send the parcel immediately
My order number is 3209619
12 November 2025
Unprompted review
Reply from Vawoo.com
Hello Vira, thank you for your message and for sharing the order details.
According to the tracking information, your parcel arrived at a transit point on November 10 and is now moving toward your country. Delivery should be completed soon — usually within several days after this update.
We completely understand your concern about timing, especially with your upcoming travel. Please note that once the parcel reaches your local postal service, they will handle the final delivery.
If you need any additional help or would like us to contact the courier on your behalf, please write to support@vawoo.com
— our team will assist you right away.
Order from vawoo (3204662)
I used this website to order e liquids.
I placed my order on September 25. For the first two weeks they could not ship it because of a national holiday week in China. After that they shipped it, but the package was not trackable at all (probably an issue with their shipping partners). About a week later it was seized by Chinese customs.
I contacted their support and they replied quickly, saying the tracking number would be updated. It was updated, but it still was not trackable after October 17. Finally, today, November 11, I received my parcel with my order.
Pros:
-Good prices
-Quick and polite support
-Order arrived
Cons:
-Website looks like scam (it's not lol)
-Payment method looks suspicious (it's not lol)
-Tracking did not work properly
TL;DR:
Waited around 40 days for the parcel, but received it in the end.
11 November 2025
Unprompted review
Reply from Vawoo.com
Thank you for sharing your detailed experience, Ivan.
We’re really glad to hear that your order arrived and that you were happy with our prices and support team.
You’re right that the long transit time and tracking visibility can be frustrating, especially during the national holiday period when shipping and customs can slow down significantly. We’re continuously working with our logistics partners to improve tracking updates and transit times so the process is clearer and smoother.
We also appreciate your honesty about the website and payment impressions — feedback like this helps us understand where we need to build more trust and clarity.
Thank you again for your patience and for giving us a fair review. We’re here anytime you need us!
Terrible delivery and high shipping fees
I’m really disappointed with Vawoo’s delivery service. The shipping took more than 20 days, which is completely unacceptable in 2025. What’s even worse is that they charge a delivery fee, yet the package still takes ages to arrive.
It turns out they first ship everything from China to the Netherlands, and only then send it to other European countries. That explains the long waiting time, but it doesn’t make it any better. If you’re ordering from Europe, expect a very long delivery and poor tracking updates.
For the price they charge for shipping, I expected much faster service. Definitely not ordering from them again until they improve their logistics.
10 November 2025
Unprompted review
Reply from Vawoo.com
Hello Milius, thank you for taking the time to share your experience.
We understand your frustration regarding the delivery time, and we’re truly sorry it took longer than expected.
Our logistics network does include a transit hub in the Netherlands, which helps us keep product prices competitive and ensures authenticity, but it can occasionally result in longer transit times depending on the destination and customs workload. We know this isn’t ideal, and we are actively working on faster routing options for EU deliveries.
Your feedback is important and we appreciate you sharing it.
If you decide to give us another try in the future, we’ll do our best to provide a smoother experience.
Lots of choice
Language keeps changing by itself on the website. But I am very satisfied about the amount of choice they have.
2 August 2025
Unprompted review
Reply from Vawoo.com
Thank you, Miranda! We appreciate you pointing that out — the language switching issue can sometimes happen depending on browser or location settings, and we’re working to improve this.
We’re really glad to hear that you’re happy with our product selection.
Thanks again for your feedback!
I’m really pleased with the product…
I’m really pleased with the product even though it takes a while before it arrives but it is to be expected
17 October 2025
Unprompted review
Reply from Vawoo.com
Thank you so much, Vilje! We’re really happy to hear you’re pleased with the product.
We appreciate your understanding regarding the delivery time — and we’ll always do our best to make the experience smooth.
Glad to have you with us!
I was waiting more than for a month…
I was waiting more than for a month and still didn’t get a package, really bad service, im disappointed.
5 November 2025
Unprompted review
Reply from Vawoo.com
Hello Barbora, thank you for your message.
We truly want to help, but we are currently unable to locate your order based on the details provided.
Could you please share your order number or the email used when placing the order?
Once we have that, we’ll check the status and provide you with an update as soon as possible.
Thank you — we’re here to assist.
I received exactly what I ordered
I received exactly what I ordered. Postage was not the quickest but within acceptable timeframes. I will definately use again.
Cost was reasonable as well.
Overall I'm very happy.
30 September 2025
Unprompted review
Reply from Vawoo.com
Thank you so much, Sean! We’re really glad to hear that you received everything as expected and are happy with your purchase.
We appreciate your understanding about the delivery time and your kind words — it means a lot to us. Looking forward to serving you again soon!
Hello!
Hello!
I wanted to ask about the delivery. When i entered my shipping adress, will the delivery come right to my shopping adress, or to the nearest post, like Omniva, or lithuanian terminal?
3 November 2025
Unprompted review
Reply from Vawoo.com
Hello Anadas, thank you for your kind review!
The delivery will be made to the address you entered during checkout. If the local courier or postal service in your area uses pickup points (like Omniva terminals), you may receive a notification to collect it there.
Our support team can also confirm the exact delivery method for your parcel if you’d like.
Very very long waiting time
My order was made at 26th of September, its still being delivered and Its taking longer than a month now! I received the tracking number but the delivery times on website are nowhere close to real ones..
2 November 2025
Unprompted review
Reply from Vawoo.com
Hello Marek, thank you for your feedback and for your patience.
We truly understand how frustrating long transit times can be. Your order was shipped during a period when some international routes were experiencing delays, and unfortunately this affected a number of parcels.
Please rest assured your package is still in transit and will be delivered. If you need further assistance or any updates in the meantime, our support team is here to help.
Thank you again for bearing with us — we appreciate your understanding.
Greedy Company
Terrible experience. Purchased a few vaping devices while they were at a cheap price and they cancelled my order stating it was a technical issue and then said I could buy again but they put the price up sky high and even added extra postage costs so I refused to buy off these greedy people. This mob are as shifty as they come n wouldn't waste my time on em.
29 October 2025
Unprompted review
Reply from Vawoo.com
We sincerely apologize for the inconvenience, Lara.
There was indeed a temporary technical issue with the prices from one of our suppliers, which caused some product listings to display incorrectly. As an apology, we offered a 10% discount for a reorder. We truly understand your frustration and hope you’ll consider giving us another chance — we always aim to provide fair prices and reliable service to all our customers.
Kind regards,
The Vawoo Team
I dont know what to expect now but I…
I dont know what to expect now but I placed my order (#3214256) on October 30, 2025, and it’s still showing as “Order Confirmed.”
Could you please tell me when it will be shipped and provide a tracking number?
31 October 2025
Unprompted review
Reply from Vawoo.com
Thank you, Adrian, for your feedback!
Your order #3214256 will be processed today, and the tracking information will be available in a few days. You’ll receive an update as soon as it’s shipped. We truly appreciate your patience and understanding!
I ordered on October 4th and have…
I ordered on October 4th and have already received my package. Everything is great — I’m fully satisfied, and the store did exactly what they promised.
4 October 2025
Unprompted review
Reply from Vawoo.com
Thank you so much, Joe!
We’re really glad to hear that your order arrived quickly and that everything met your expectations. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your positive experience.
We look forward to seeing you again soon on Vawoo!
Ships non discrete package from china
Ships non discrete package from china, wont use them again.
15 October 2025
Unprompted review
Reply from Vawoo.com
Thank you for your feedback, Kenneth. We’re very sorry to hear about your experience. Our packages are shipped safely and securely from our international warehouse, but we completely understand your concern about discretion.
We’ll make sure your feedback is shared with our logistics team to review packaging options and improve the overall experience. Your comments help us make Vawoo better for all our customers.
Shipping.. Awful
Shipping... It's terrible. The selection of products is great, prices are good but shipping is terrible. If shipping were free, 25 days would be acceptable but when you have to pay there's a LOT of room for improvement. My item was in 'shipped' status after only 1 day. Then it sat at a 'transit stop' for 15 dsys. Then it said collected by carrier and sst in that state for snother 6 days. Then there wss nothing in ststus. Still waiting after 27 days. Get better couriers and it will be 5 stars.
1 October 2025
Unprompted review
Reply from Vawoo.com
Thank you for your feedback, Dave. We’re very sorry to hear about your shipping experience — we completely understand your frustration.
Shipping delays can happen occasionally due to customs or logistics congestion, but 27 days is certainly longer than expected. Your order should be arriving soon, and we’ll continue to monitor it until it’s delivered.
We truly appreciate your comments about our product selection and pricing — and we’ll share your feedback about courier performance with our logistics partners to help improve delivery times.
Needs improvement
Wouldn’t recommend, customer support was trying to be helpful but to no avail, the whole time didn’t have any tracking just promises of delivery, I did receive it after 2 months, in general poor experience, maybe in the future I will give them another chance
27 October 2025
Unprompted review
Reply from Vawoo.com
Hi Tomas,
We’re truly sorry to hear about your experience and understand your frustration. Your order should not have taken this long without updates. Please be assured that Vawoo is a legitimate store and we take such matters very seriously.
Our support team will check your order details and contact you as soon as possible to clarify the status and make things right. You can also reach us directly at support@vawoo.com
— please include your order number for faster assistance.
Thank you for your patience and for bringing this to our attention.
Who and how will it arrived…
I wanted to ask how would I receive my order? A person will call me to pick it up or what? (In Mauritius)
26 October 2025
Unprompted review
Reply from Vawoo.com
Thank you for your message, Sirjay.
Your parcel will be delivered by the local postal service in Mauritius. Once it arrives at the destination post office, you’ll receive a notification or a call to pick it up.
If you need more details, please contact our support team — they’ll be happy to assist you.
WHERE IS MY ORDER AND WHY I CAN’ TRACK…
WHERE IS MY ORDER AND WHY I CAN’ TRACK MY ORDER
4 October 2025
Unprompted review
Reply from Vawoo.com
Thank you for your feedback, Austeja.
Your order is already on the way, and our support team will contact you immediately with all the tracking details.
We truly appreciate your patience and understanding.
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