Vawoo.com Reviews 

848
•
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 184 reviews, most reviewers were somewhat happy with their experience overall. Consumers deeply appreciate the wide variety of available items and frequently mention that the product quality is exceptional. People regularly highlight that ordered goods arrive in good condition and consistently match their expectations. Shoppers note that the ordering process is straightforward and communication via email remains smooth. Some reviewers were not happy with the lengthy delivery times and unexpected shipping delays. Individuals pointed out that tracking updates can be sparse and packages remain stuck in transit hubs for weeks. Customers also mentioned that reaching out for support during these prolonged waiting periods can sometimes feel frustrating.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery service, as some reviewers reported that parcels arrived... See more

Order

Customers consistently note ambiguous experiences with order processes, highlighting both satisfaction and... See more

Product

Consumers find product quality and variety to be exceptional, expressing general satisfaction with the items... See more

Quality

Clients share positive opinions on quality, consistently highlighting reliable items, top-notch materials,... See more

Response time

Reviewers highlight ambiguous aspects of response time, with some consumers praising the quick and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I ordered the product on October 14, now it's November 12, more than 25 days have passed, the parcel is still in transit, why? I expected everything to be on time, when will my parcel be with me? I'm... See more

Company replied

Rated 3 out of 5 stars

My order code is 3221480, it was confirmed on the 27th of november and already 27 days have passed, the maximum waiting time listed on the Vawoo website. I had recieved a email a few weeks ago saying... See more

Company replied

Rated 3 out of 5 stars

How can i see or know when will my package arrive? I didnt get my tracking number yet its been a day. Only says its been processed. Ive veen reading these reviews saying it takes a long time to arri... See more

Company replied

Rated 3 out of 5 stars

Hello Vawoo Team, I placed two orders on October 6th, and both have shown “Processed” status since October 7th. Could you please confirm when they will be shipped and provide the tracking number... See more

Company replied


Company details

  1. Electronic Cigarette Store
  2. also in
  3. Vaporizer Store

About Vawoo.com

Written by the company

Vawoo is a place to be for manufacturers and the whole world vaping community. We are the most expected vaping e-commerce online platform. We connect best industry manufacturers, e-liquids producers, providers and targeted customers — all in one place.

Vawoo builds trustful relationships with industry essential players and expand brand recognition for the entire vaping auditory.

FOR BUYERS

Vawoo.com is a perfect place for every vape customer. Thousands of customers around the world start using the Vawoo platform for one reason: with a simple click they can discover a large number of vape products from the world famous brands. Just an easy registry procedure will get you through the best e-liquids and vape hardware.

Vawoo is a perfect solution for each of you. As a customer, you will find excellent online ordering platform, with a large variety of e-liquid flavors, types of mods and their producers, a wide range of vape accessories and much more.

FOR MANUFACTURERS

We collaborate with most famous brands and new manufacturers and providers are always welcome to work with us.

Today Vawoo.com hosts a huge variety of vape products from leading international producers and we're always open for new manufacturers and brands to list. We gladly widen our assortment in order to offer our customers the best choice every day.

Register on Vawoo platform and discover the vaping world without borders.

Contact info

3.4

Average

TrustScore 3.5 out of 5

848 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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3.4

All reviews

(848)

249 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Review

I really enjoyed the variety of products offered on the website. It certainly beats what is being sold in my country currently (Bulgaria), especially in regards to the single use devices. Prices are unmatched, as well. The only downside I would say is the long wait time, however I'm used to that because of shopping from platforms like AliExpress. Just for reference, I made the order on the 26h Jan 2026 and received my products on the 4th March 2026. Now, this might have happened because of Chinese new year in February, as well as Valentines, which inevitably slows down the dispatch of parcels, or for some other reason. Anyway, I'll definately be ordering again when I need to and I'll try to do it in advance so I don't have to worry about the delivery time as much. Thank you Vawoo! :)

26 January 2026
Unprompted review
Vawoo.com logo

Reply from Vawoo.com

Hi Radoslav,

Thank you for your detailed and thoughtful review 😊

We’re really glad to hear that you enjoyed the variety of products and the pricing on our site. It’s great to know that the selection offers something different compared to what’s currently available locally.

You’re also absolutely right that periods like Chinese New Year can slow down logistics and dispatch times. We truly appreciate your patience and your understanding regarding the delivery time.

Thanks again for your trust and for planning ahead for future orders — we’ll be happy to serve you again!

Kind regards,
Vawoo Support Team

Rated 3 out of 5 stars

I have already been waiting for my order since 5th seb

I have already been waiting for my order since February 5th . Its already 10days in transit and no changes.
when are they going to complete it???
Order number: 3237806

5 February 2026
Unprompted review
Vawoo.com logo

Reply from Vawoo.com

Hi Omar,

Thank you for your message.

We will contact the supplier to clarify the situation with your shipment. The parcel was dispatched before the recent conflict affecting logistics in the region, and unfortunately many shipments are currently experiencing delays due to disruptions in international transport routes.

We will update you as soon as we receive more information from the supplier. If you need further assistance, please contact our support team at support@vawoo.com
.

Kind regards,
Vawoo Support Team

Rated 5 out of 5 stars

Good luck with

Good luck with

13 May 2025
Unprompted review
Vawoo.com logo

Reply from Vawoo.com

Hi Ya Gahzi,

Thank you for your review and kind wishes 😊

We truly appreciate your support and hope to serve you again in the future.

Kind regards,
Vawoo Support Team

Rated 5 out of 5 stars

Besides the long shipping time which…

Besides the long shipping time which was included in the order, everything is like it should be. Very happy with shopping from that store.

27 January 2026
Unprompted review
Vawoo.com logo

Reply from Vawoo.com

Hi Konrad,

Thank you for your great review 😊

We’re happy to hear that everything met your expectations and that you’re satisfied with your shopping experience. We truly appreciate your patience with the delivery time.

Looking forward to serving you again!

Kind regards,
Vawoo Support Team

Rated 5 out of 5 stars

Great slow to get here but otherwise no…

Great slow to get here but otherwise no complaints 5*s

5 March 2026
Unprompted review
Vawoo.com logo

Reply from Vawoo.com

Hi Andrew,

Thank you for your review and the 5 stars 😊

We appreciate your patience with the delivery time and are glad to hear that everything else met your expectations.

Kind regards,
Vawoo Support Team

Rated 1 out of 5 stars

Slowest delivery ever!

24 February 2026
Unprompted review
Vawoo.com logo

Reply from Vawoo.com

Hi Gabi,

We’re sorry to hear that you’re unhappy with the delivery time.

Shipping times and estimates are clearly indicated on the product page and during checkout before placing an order. If you have any questions about a specific order, please contact our support team at support@vawoo.com
, and we’ll be happy to help.

Kind regards,
Vawoo Support Team

Rated 5 out of 5 stars

The best vape site in the world.

The best vape site in the world.
What ever you order that coming...not like AliExpress...and i am talking about the colour or the type that you order.
I am very satisfied with this side

5 March 2026
Unprompted review
Vawoo.com logo

Reply from Vawoo.com

Hi Epifanis,

Thank you so much for your amazing review 😊

We’re really happy to hear that you’re satisfied with your orders and that the products always arrive exactly as expected. Your trust and support mean a lot to us.

Looking forward to serving you again!

Kind regards,
Vawoo Support Team

Rated 1 out of 5 stars

Delivery

I have already been waiting for my order since February 5th and no changes. Its already 24days in transit.

4 March 2026
Unprompted review
Vawoo.com logo

Reply from Vawoo.com

Hi,

According to the tracking information, your order is still in transit and should arrive soon.

International shipments can sometimes take longer to update, but the parcel is on its way. If you need more detailed information, please contact our support team at support@vawoo.com
.

Kind regards,
Vawoo Support Team

Rated 5 out of 5 stars

Everything was fine

Easy to order

19 February 2026
Unprompted review
Vawoo.com logo

Reply from Vawoo.com

Hi Kęstutis,

Thank you for your review 😊

We’re glad to hear that the ordering process was easy for you. Looking forward to serving you again!

Kind regards,
Vawoo Support Team

Rated 5 out of 5 stars

My order arrived after 2.5 weeks

My order arrived after 2.5 weeks. Quicker than I expected. I recommend!!!

20 February 2026
Unprompted review
Vawoo.com logo

Reply from Vawoo.com

Hi Piotr,

Thank you for your great review 😊

We’re happy to hear that your order arrived faster than expected. Your recommendation means a lot to us!

Kind regards,
Vawoo Support Team

Rated 5 out of 5 stars

I am ordering regularly and everything…

I am ordering regularly and everything is allways just fine.

3 March 2026
Unprompted review
Vawoo.com logo

Reply from Vawoo.com

Hi Waldemar,

Thank you very much for your review and for being a regular customer 😊

We’re really glad to hear that everything has always worked well for you. Your continued trust means a lot to us.

Looking forward to serving you again!

Kind regards,
Vawoo Support Team

Rated 4 out of 5 stars

Order was easy to make and shipped…

Order was easy to make and shipped relatively fast. One product had to ship another route, so little bit of delay there, but customer support answered fast and explained situation so after all everything went well.

3 March 2026
Unprompted review
Vawoo.com logo

Reply from Vawoo.com

Hi Tero,

Thank you for your review 😊

We’re glad to hear that placing the order was easy and that our support team could quickly explain the situation with the delayed item. It’s great to know everything worked out well in the end.

We appreciate your feedback and hope to serve you again!

Kind regards,
Vawoo Support Team

Rated 5 out of 5 stars

Everything is very good quality and the delivery has never disappointed. It does take about 3–4 weeks, but it’s worth it! Good communication with the seller and great discounts :)

Everything is very good quality and the delivery has never disappointed. It does take about 3–4 weeks, but it’s worth it!
Good communication with the seller and great discounts :)

28 February 2026
Unprompted review
Vawoo.com logo

Reply from Vawoo.com

Hi Sanita,

Thank you so much for your wonderful review 😊

We’re really happy to hear that you’re satisfied with the quality, communication, and discounts. We truly appreciate your patience with the delivery time — it means a lot to us.

Looking forward to serving you again!

Kind regards,
Vawoo Support Team

Rated 5 out of 5 stars

All is super

25 February 2026
Unprompted review
Vawoo.com logo

Reply from Vawoo.com

Hi Jurgita,

Thank you so much for your review 😊

We’re happy to hear that everything is super! Looking forward to serving you again.

Kind regards,
Vawoo Support Team

Rated 5 out of 5 stars

Excellent service

Excellent service. The equipment is exactly what I ordered, and everything arrived right on time.

26 February 2026
Unprompted review
Vawoo.com logo

Reply from Vawoo.com

Hi Krzysztof,

Thank you very much for your excellent review 😊

We’re happy to hear that everything arrived on time and exactly as ordered. Your satisfaction means a lot to us.

We look forward to serving you again!

Kind regards,
Vawoo Support Team

Rated 5 out of 5 stars

Complete satisfaction

Fast, efficient, 100% satisfaction. Hassle-free, fast shipping, great communication. Super cheap products. I recommend!!!

25 February 2026
Unprompted review
Vawoo.com logo

Reply from Vawoo.com

Hi Adam,

Thank you so much for your amazing review! 😊

We’re thrilled to hear that you’re 100% satisfied and that everything — from shipping to communication — met your expectations. Your recommendation truly means a lot to us.

Looking forward to serving you again!

Kind regards,
Vawoo Support Team

Rated 5 out of 5 stars

great

it takes a lot of time to arrive, but the product is good, the flavour is strong, there are modes

16 February 2026
Unprompted review
Vawoo.com logo

Reply from Vawoo.com

Hi snimki,

Thank you for your honest review 😊

We’re glad to hear that you’re happy with the product, the strong flavour, and the different modes available. We understand that delivery time can feel long, and we truly appreciate your patience.

Thanks again for your feedback and support!

Kind regards,
Vawoo Support Team

Rated 5 out of 5 stars

Yay!

Everything works like a charm!

26 February 2026
Unprompted review
Vawoo.com logo

Reply from Vawoo.com

Hi Nona,

Thank you so much for your lovely review 😊

We’re happy to hear that everything works perfectly for you! Looking forward to serving you again.

Kind regards,
Vawoo Support Team

Rated 4 out of 5 stars

I ordered in October and recieved in January …

I ordered in October and today pick up my order, support answered right away.

17 February 2026
Unprompted review
Vawoo.com logo

Reply from Vawoo.com

Hi Filip,

Thank you for updating your review — we truly appreciate it 😊

We’re glad to hear that you’ve successfully received your order and that our support team was able to assist you promptly.

Thank you for your patience, and we hope to serve you again in the future.

Kind regards,
Vawoo Support Team

Rated 5 out of 5 stars

Uwell Caliburn G4 Koko

Uwell Caliburn G4 Koko, arrived in good condition in the designated acc 16 days delivery, communication with the store fast and positive.
I highly recommend the store.

10 February 2026
Unprompted review
Vawoo.com logo

Reply from Vawoo.com

Hi Bronislav,

Thank you for your wonderful review 😊

We’re glad to hear your Uwell Caliburn G4 Koko arrived in good condition and within the expected time, and that you had a positive experience with our support team.

We truly appreciate your recommendation!

Kind regards,
Vawoo Support Team

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