Vavogue Reviews 5

TrustScore 2.5 out of 5

2.7

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2.7

Poor

TrustScore 2.5 out of 5

5 reviews

5-star
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1-star

Replied to 25% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

This is scam

This is scam. I ordered dresses and it was processed successfully. They got my money and kept saying product is out of stock and asked me to wait until shipping confirmed. I wait for 1 month and didn’t see any feedback. I emailed and asked they told me to choose the ugly dresses they had. I don’t like and ask for money back in about 2 months after order was submitted. They kept silence until I filed a dispute to PayPal. Then they shipped me only 1 dress. They asked me to remove dispute then they will ship 2 other dresses. I closed the dispute and they don’t reply and don’t confirm when they will ship me 2 dresses. It has been back and forth in about 1 year until now. Do not buy any product from this website. It is scam. I will request a dispute to PayPal again.

28 November 2025
Unprompted review
Rated 1 out of 5 stars

If i could give zero stars I would

If i could give zero stars I would. Was promised a refund from these crooks in July, its now almost the end of September and after what feels like a million emails still no sign of it, excuse after excuse (sometimes even repeating the same one) !! Outright theft, do not use this company

23 September 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

Absolutely shocking. The dress was rubbish and I can’t get my money returned. 30 odd emails sent and it’s the same response “we apologise but” they bargain with you from 10% of your money back and you can keep your garment because it will be expensive to return they say!!! So after about 27 emails I was getting 80%of my money returned “not” they are now saying “ Sorry, our refund account is limited and we cannot operate the refund at present, and the unblocking time is uncertain, so the refund will take a long time.
You could choose another item of you want ,or we will resend the larger item to you ,
What do you think ?
I’ll tell you what I think. Your a bunch of thieves

1 May 2025
Unprompted review
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Reply from Vavogue

Hi, Lorraine. Thank you for your feedback. We’re sorry to hear that you are not satisfied with the quality of the dress.
To assist you better and address the issue promptly, could you please provide your order number or any relevant details? This will help us look into the matter and find the best solution for you.
Please email us at [support@vavogue.com] and write TRUST PILOT in the title
We appreciate your cooperation and look forward to your reply.

Vavogue Team

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