Vapox Reviews 

124
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I absolutely love going to Vapox, the staff are super friendly and their 2 mile same-day delivery service is a life-saver. They always have the latest stock and are very knowledgable. If you pass by t... See more

Rated 5 out of 5 stars

Great customer service, the staff were so knowledgeable about their CBD products and were very helpful and friendly. Really took the time to ask about my issue (foot pain) in order to recommend the be... See more

Company replied

Rated 5 out of 5 stars

I’ve been a regular customer here for about 10 months; the service has been amazing, great staff and a wide range of products (I happened to always just get the blue raspberry beco bar) 😂 Thank you t... See more

Company replied

Rated 5 out of 5 stars

Excellent and honest staff who will help with anything you need and recommend the best options for you. Favorite vape shop and won’t be going anywhere else apart from here

Company replied

Company details

  1. Vaporizer Store
  2. Coffee Shop

Information provided by various external sources

Vapox is a boutique London vape shop that puts emphasis on product quality and customer experience, selling selected premium vaping supplies. We stock a wide range of e-liquids, vape kits and coils. Same day delivery dispatch and free delivery on order...


Contact info

4.8

Excellent

TrustScore 5 out of 5

124 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.8

All reviews

(124)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely terrible

Absolutely terrible, package I ordered never arrived despite numerous emails to you. Never again.

21 May 2020
Unprompted review
Vapox logo

Reply from Vapox

Hello Sula,

We are really sorry to hear this order has yet to arrive for you.

We have dispatched this order twice via Royal Mail 1st Class signed for, the second parcel was resent on the 01/06/2020.

Generally, the 1-3 working days for 1st Class are still functional however, this will be dependent on the area it is being sent to and due to Covid-19, this can take a week or so.

We continuously check updates on Track and Trace and call Royal Mail directly.

I can only apologise for any delay and please be assured this should arrive in the next few days.

One of our team will be in touch if this does not arrive soon for you

Kind regards
Ben - Vapox Team

Rated 5 out of 5 stars

Quick delivery in these turbulent times…

Quick delivery in these turbulent times 👍

21 May 2020
Unprompted review
Vapox logo

Reply from Vapox

Hi Stewart,

Thank you so much for taking the time to leave a review for us

Great to hear the products arrived quickly.

Looking forward to seeing you again soon!

Kind regards
Ben - Vapox Team

Rated 5 out of 5 stars

Friendly & reliable

18 May 2020
Unprompted review
Vapox logo

Reply from Vapox

Hi Lisa,

Thank you so much for taking the time to leave a review for us

Looking forward to seeing you again soon!

Kind regards
Ben - Vapox Team

Rated 5 out of 5 stars

fantastic service quick and efficient…

fantastic service quick and efficient delivery.

15 May 2020
Unprompted review
Vapox logo

Reply from Vapox

Hi Mr K Patel,

Thank you so much for taking the time to leave a review for us

Great to hear that the service meets your expectations and that the products arrived quickly.

Looking forward to seeing you again soon!

Kind regards
Ben - Vapox Team

Rated 5 out of 5 stars

Good selection

Good selection, great customer service.

7 May 2020
Unprompted review
Vapox logo

Reply from Vapox

Hi J.Wik,

Thank you so much for taking the time to leave a review for us

We pride ourselves in customer satisfaction, we are glad we met your expectations.

We constantly update our product selection :)

Looking forward to seeing you again soon!

Kind regards
Ben - Vapox Team

Rated 5 out of 5 stars

Got what I wanted delivered within an…

Got what I wanted delivered within an hour, love the service and products. Thank you for your hard work!

5 May 2020
Unprompted review
Vapox logo

Reply from Vapox

Hi M.Fahad,

Thank you so much for taking the time to leave a review for us

We pride ourselves in customer satisfaction, we are glad we met your expectations and the products arrived quickly.

Looking forward to seeing you again soon!

Kind regards
Ben - Vapox Team

Rated 5 out of 5 stars

Brilliant customer service fast…

Brilliant customer service fast delivery highly recommend

28 April 2020
Unprompted review
Vapox logo

Reply from Vapox

Hi,

Thank you so much for taking the time to leave a review for us

We pride ourselves in customer satisfaction, we are glad we met your expectations and the products arrived quickly.

Looking forward to seeing you again soon!

Kind regards
Ben - Vapox Team

Rated 5 out of 5 stars

Outstanding products and customer…

Outstanding products and customer service

28 April 2020
Unprompted review
Vapox logo

Reply from Vapox

Hi Oliver,

Thank you so much for taking the time to leave a review for us

We pride ourselves in customer satisfaction, we are glad we met your expectations.

Looking forward to seeing you again soon!

Kind regards
Ben - Vapox Team

Rated 5 out of 5 stars

Always a great personalised experience

Always a great personalised experience. With well chosen products.

22 April 2020
Unprompted review
Vapox logo

Reply from Vapox

Hi M.Fahad,

Thank you so much for taking the time to leave a review for us

We continuously update our product selection.

Looking forward to seeing you again soon!

Kind regards
Ben - Vapox Team

Rated 5 out of 5 stars

Very quick and easy.

14 April 2020
Unprompted review
Vapox logo

Reply from Vapox

Hi Ben,

Thank you so much for taking the time to leave a review for us

Looking forward to seeing you again soon!

Kind regards
Ben - Vapox Team

Rated 5 out of 5 stars

Great customer service

Great customer service, the staff were so knowledgeable about their CBD products and were very helpful and friendly. Really took the time to ask about my issue (foot pain) in order to recommend the best thing. Really appreciative of such customer service!

14 April 2020
Unprompted review
Vapox logo

Reply from Vapox

Hi Amber,

Thank you so much for taking the time to leave a review for us

We pride ourselves in customer satisfaction, we are glad we met your expectations.

Looking forward to seeing you again soon!

Kind regards
Ben - Vapox Team

Rated 5 out of 5 stars

Great Service!!

Amazing service! Will definitely be recommending..

7 April 2020
Unprompted review
Vapox logo

Reply from Vapox

Hi Chani,

Thank you so much for taking the time to leave a review for us

We pride ourselves in customer satisfaction, we are glad we met your expectations.

Looking forward to seeing you again soon!

Kind regards,
Vapox Team

Rated 5 out of 5 stars

Outstanding service.

Beautiful interior, outstanding service, amazing selection of latest vaping products. Highly recommend!

5 April 2020
Unprompted review
Vapox logo

Reply from Vapox

Hi Mark,

Thank you so much for taking the time to leave a review for us

We pride ourselves in customer satisfaction, we are glad we met your expectations.

Looking forward to seeing you again soon!

Kind regards
Ben - Vapox Team

Rated 5 out of 5 stars

Very professional

Very professional, sorted my vape out within minutes & knew everything about the vape game + the latest products. Would highly recommend

5 April 2020
Unprompted review
Vapox logo

Reply from Vapox

Hi Mendy,

Thank you so much for taking the time to leave a review for us

We pride ourselves in customer satisfaction, we are glad we met your expectations.

Looking forward to seeing you again soon!

Kind regards
Ben - Vapox Team

Rated 5 out of 5 stars

Great Service and lovely website

Great Service and lovely website, quick delivery and will order again!

5 April 2020
Unprompted review
Vapox logo

Reply from Vapox

Hi Ben,

Thank you so much for taking the time to leave a review for us

We pride ourselves in customer satisfaction, we are glad we met your expectations and the products arrived quickly.

Looking forward to seeing you again soon!

Kind regards
Ben - Vapox Team

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