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VaporNation Reviews 

4,256
•
TrustScore 1 out of 5

1.2

Vaporizer Store
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Rated 1 out of 5 stars

There was a mix up with delivery address. Phone number provided was invalid. Emails went unanswered. When I finally got someone to answer, I was assured multiple times the issue was fixed. Never ch... See more

Rated 1 out of 5 stars

Vape Nation is Terrible. I ordered 17 vapes due to the discount. Six vapes did not work right out of the box. I tested them all. Two vapes leaked oil. I ordered 3 of one of the CZAR CX-15000 stopped w... See more

Rated 1 out of 5 stars

I should have ordered from a different vendor, I’m waiting over a week for a $400 order. I found the same item on a different site for the same price. But wait for it 2 day free shipping! I will neve... See more

Company replied

Rated 1 out of 5 stars

Didn't receive my vape with my FedEx package, just a bunch of random junk (e.g. sticker, silicone case, etc). The case was especially a slap in the face, since I don't even have a vape to put it on.... See more

Company details

  1. Vaporizer Store
  2. Tobacco Shop

Information provided by various external sources

VaporNation was founded in 2008 with a clear objective – providing our customers with the largest vaporizer selection paired with a seamless shopping experience. With that as our guiding mission statement, we strive to ensure our customers remain the top priority, with innovation and education at the heart of our approach. We provide the very best customer service by offering Live Chat assistance and helpful telephone support. This ensures that our customers have immediate access to our "Vapor Experts" who can answer questions and provide guidance for each vaporizer purchase.

Contact info

1.2

Bad

TrustScore 1 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(4,256)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Received 2 defective Atmos jump

Received 2 defective Atmos jump,I sent the first one back and after they received it they sent me out a replacement that is also defective. I used the contact us link on their website to let them know that the new Jump was also defective a week ago and I still have not heard anything from them. I would not recommend you shop here.

12 April 2019
Unprompted review
Rated 5 out of 5 stars

GPen Nova

I have ordered a G Pen vape to the other side of the globe and everything was cool.

11 April 2019
Unprompted review
Rated 4 out of 5 stars

I really like the site, One Improvement...

I really like the site, and they have a lot of product available
REASON FOR 4 STARS
Coming Soon...

While I appreciate that the site is increasing their inventory, it is frustrating to those of us looking for a specific item to see "Coming Soon..."
IF YOU DON'T HAVE IT, DON'T LIST IT.
I think I would prefer to see it say "Out of Stock" that way it appears like you are actually selling the item and are waiting on more supplies, coming soon is a tease

I will be back to shop again, this is just something that I see as very annoying enough so that I just spent 10 minutes typing this out

9 April 2019
Unprompted review
Rated 5 out of 5 stars

I spoke ti Caitlin

I spoke ti Caitlin, who was very knowledgeable and patient with all of my questions. She was also very polite and courteous

8 April 2019
Unprompted review
Rated 1 out of 5 stars

Didn't receive the vape I purchase.

Didn't receive my vape with my FedEx package, just a bunch of random junk (e.g. sticker, silicone case, etc). The case was especially a slap in the face, since I don't even have a vape to put it on. When I contacted support they said "uh I dunno, maybe it was backordered or something." Now I'm waiting on an email from operations that may or may not come. Oh, and another week (at least) of waiting for it to actually come. I even took work off today so that I could be home when the package arrived because my packages have been taken from my apartment doorstep in the past. I'm seriously frustrated, and in hindsight would have gone with a different seller.

Ben

5 April 2019
Unprompted review

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