I Had a great experience with Laia, Excellent customer service. I had an issue with a parcel that had gone walkabout, after speaking with Laia, she did all that we had agreed to, she did as prom... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Brilliant customer service. Very reasonable prices and fast delivery. Placed a few orders and have been faultless every time. I’m extremely surprised to see negative reviews on here, it seems to be mo... See more
Company replied
I am writing to tell you that I am extremely extortionately exctatingly fuming. My vape was meant to arrive on Tuesday it is now Sunday that is 6 whole and 4 working days and nearly a week late!!!! I... See more
Company replied
Good product but arrived unsealed 70/30 1litre VG/PG liquid, Order #893453, arrived thank you, but there was no seal under the cap. This is both a security issue and a containment issue. Edit... See more
Company replied
Company details
Written by the company
The UK's top-rated store for Premium Vape & CBD supplies! Welcome to a true wonderland of flavour where you’ll find all of your favourite indulgences. Here you’ll discover a delightful array of candy creations, juicy fruits, delicious desserts, and so much more, so step into our world and treat your taste buds to something truly unique! Masters of our craft, we’re real experts in all things vape-related, so whether you’re a vaping connoisseur or a complete beginner, you're in safe hands with us – so much so we were recently awarded the Platinum Trusted service award, and the Gold Trusted Service Award four years running for our exceptional customer service. We also stock the industry’s best vaping devices with Free Tracked delivery on all orders over £20, so whatever your needs, you’ll find everything you could wish for delivered straight to your door after just a few quick clicks. Welcome to Vapoholic.
Contact info
25 Dolphin Street , M12 6BG, Manchester, United Kingdom
- 0161 660 9596
- hello@vapoholic.co.uk
- vapoholic.co.uk
4.1
Great
539 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really impressed with this website
Really impressed with this website, first time user and my order came as expected. Thank you
23 May 2024
Unprompted review
In fact
In fact, this is the best website to order vape, with excellent prices and fast delivery
23 May 2024
Unprompted review
Great website
Great website , verity and variety of products, and they have an amazing customer support team that would never hesitate to help you, was my first order that lead me here and it definitely won't be my last.
13 May 2024
Unprompted review
My first order
My first order, website is great, order came quickly and very well packaged. Will be using them from now on.
16 May 2024
Unprompted review
Very good service
Very good service. Arrived promptly. I would definitely recommend and order again.
15 May 2024
Unprompted review
Great value
Great value
A really nice smooth taste
I would definitely recommend
16 May 2024
Unprompted review
Easy to order quick delivery parcel…
Easy to order quick delivery parcel was packaged well. No problems at all. Very reliable.
13 May 2024
Unprompted review
1st order arrived really quick
1st order arrived really quick, next day so pleased and good value will order again
3 May 2024
Unprompted review
Great service and can’t beat there…
Great service and can’t beat there prices and sent so fast
10 May 2024
Unprompted review
1st time Customer but great 1st time…
1st time Customer but great 1st time experience.
Ordered last Friday just before the bank holiday and the order arrived the next day on the Saturday, bang on the time I had been informed it would be via emails received after placing the order.
Upon discovering a mistake I had made (my fault entirely), after a couple of quick emails this morning, all sorted.
Great communication throughout.
7 May 2024
Unprompted review
Detailed product information
Brilliant shopping experience. Detailed information on each product which helped me choose what was right for me. So far very happy with what I have purchased. Delivery was super fast too, will definitely be a repeat customer!
2 May 2024
Unprompted review
Excellent service
Excellent service. Loving the CBD Calm liquids, both the 3000 and 1000 strengths were great, and the flavours strong and convincing.
4 May 2024
Unprompted review
I had a calm 600 puffs vape and it…
I had a calm 600 puffs vape and it stopped working after 5 days . I only took a few puffs in the evenings .These guys want me to send it back . What’s the point it don’t work and when this has happened to me with other things I normally get a replacement one . Send me another and I’ll send old one back !!
27 April 2024
Unprompted review
Reply from Vapoholic
We're very sorry you've received faulty vapes in your orders. As per our returns policy, we require these to be returned for testing before sending a replacement or taking other further action. We had sent you a pre-paid returns label in order to do this but unfortunately, this was rejected.
Good range of products and appear very…
Good range of products and appear very efficient.
Will use again.
Love the voopoo vape I bought and I liked the eliquids.
All good!
5 May 2024
Unprompted review
All I can comment on is the speed of…
All I can comment on is the speed of delivery. Which was very good.
As for the items. It's vape juice nowt else to say!
2 May 2024
Unprompted review
Easy site to use
My last review I gave was low! I said the liquid had no taste! But I changed my coil and the 50/50 fizzy cola liquid did shine through with great taste thought I better edit to reflect my last review
24 April 2024
Unprompted review
Reply from Vapoholic
We're very sorry to hear you didn't enjoy our 50/50 Cola flavour! We're more than happy to help you discover what flavours and liquids from our different ranges would suit you best so please don't hesitate to drop us an email and we can discuss this further with you.
Good products at good prices
Clear and easy website to use. Good products, at a decent price. No hidden costs. Quick and safe delivery. Would highly recommend vapoholic
28 April 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.