Vape UK Reviews 

18,120
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 9,350 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast next-day delivery, noting its reliability and timely arrival. People are highly satisfied with the top-quality products, extensive variety, and the easy ordering process. The overall service is frequently described as excellent. Consumers also highlight the competitive pricing and great deals, often finding products cheaper than in physical stores. The loyalty and points system is a valued benefit, allowing customers to redeem points. Many people enjoy the thoughtful touch of a complimentary chocolate included with their orders.

What people talk about most

Delivery service

Consumers consistently report positive experiences with delivery service, frequently highlighting its speed... See more

Product

Users describe positive interactions with product, consistently praising the top-notch quality, extensive... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed and efficiency, with many... See more

Order

People report positive experiences with order, highlighting an easy and simple ordering process with a wide... See more

Price

Reviewers consistently express satisfaction with the pricing, frequently describing them as good, great,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have purchased my vape equipment over many years through many different vendors. I started using vape uk last year and to be honest I don’t think I will be looking elsewhere any time soon products al... See more

Rated 5 out of 5 stars

I order from VapeUK frequently and they never disappoint, fast next day delivery, they always stock what I need and that little chocolate I get with my order genuinely makes my day, sometimes it's cho... See more

Rated 5 out of 5 stars

Easy and simple ordering process with such a collection of vapes, pods and juices. Never had a issue in all the 2+years of using this company. Next day delivery if needed. Points accrued that can be r... See more

Rated 5 out of 5 stars

A really helpful company that describes the different types of vapes, coils, and liquids etc, helping you to choose the right one for your needs in a simple and informative way. Next day delivery is... See more


Company details

  1. Electronic Cigarette Store
  2. Battery Store
  3. Vaporizer Store

About Vape UK

Written by the company

Vape UK is a leading supplier of vaping equipment, and since our inception in 2016, we've been providing a huge range of TPD-compliant vape kits, e-liquids, pods, atomisers and nicotine pouches to cater for every type of vaper.


Delivery and Shipping

FREE Royal Mail Next Day Delivery

We offer a free fully tracked, next-day delivery service with Royal Mail on orders over £20, placed before 9 pm. This is available 7 days a week (excluding bank holidays).

FREE DPD Local & DPD Pickup Next Day Delivery

We also offer free next-day delivery with DPD Local on orders placed before 9 p.m. This is available Sunday to Thursday (excluding bank holidays).


Contact info

Promotion box for Vape UK

Shop Disposable Vape Alternatives

Browse the best reusable disposable vape alternatives on our website

4.9

Excellent

TrustScore 5 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(18,120)

9,210 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always top notch

Always top notch! Delivery always on time and if it's not they quick to help! Product's always good, been using vape UK for a while now and I won't use anyone else! Keep up the good work guy's and girl's

11 July 2026
Rated 5 out of 5 stars

a very happy customer…

i have been buying from vape uk for 4 years and never had a single issue, always delivered on time, great prices, i especially like the bonus points, an all round superb service,

10 July 2026
Rated 5 out of 5 stars

Pleasantly impressed

I was pleasantly surprised at the selection of flavours available. I made my choices without any issues. The pods were delivered the next day as stated. Very impressed.

10 July 2026
Rated 4 out of 5 stars

Good selection

Good selection.
Good service.
Kept informed of progress.
However, I can’t find Virginia Tobacco on the site. It’s my preferred choice.
Please help as I now have more than 10 bottles that I don’t like.

5 July 2026
Vape UK logo

Reply from Vape UK

Hi Christiana,

Thank you for taking the time to leave us such a thoughtful review and for choosing to shop with us. We're delighted to hear that you were pleased with our product selection and service, and that we kept you informed throughout your order.

We're sorry to hear about the confusion surrounding your preferred Virginia Tobacco e-liquid. We've since been in touch to let you know that we do still stock it; it's listed on our website as Virginia Tobacco, rather than the wording shown in your previous order confirmation. We also shared a direct link to the product and advised that creating an account with us will allow you to use the reorder feature, making it much easier to find your favourite products again in the future.

If there's ever anything you're unsure about, our customer service team is always happy to help. Thank you again for your feedback and for shopping with Vape UK – we look forward to serving you again soon.

Best wishes,
Michael @ Vape UK.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look