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Vape UK Reviews 

17,919
•
TrustScore 5 out of 5

4.9

Electronic Cigarette Store
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Review summary

Created with AI, based on recent reviews

Evaluating 9,175 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift next-day delivery service, highlighting its reliability and efficiency. Many people appreciate the wide selection of products available, often at competitive prices, making it easy to find what they need. The ordering process is frequently described as straightforward and user-friendly, contributing to an overall positive experience. Reviewers also enjoy the complimentary chocolate included with orders, noting it as a thoughtful touch, and the points system that offers discounts on future purchases. However, some customers occasionally experienced issues such as melted chocolates due to heatwaves or missing complimentary items in their deliveries. A few other people also felt that prices were not always competitive or that specific product flavors were unavailable. There were also isolated instances of delivery problems, with some parcels being lost by couriers, though the company generally resolved these quickly.

What people talk about most

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency,... See more

Product

Users describe positive interactions with product, consistently praising the great quality and wide range of... See more

Service

Clients share positive opinions on service, consistently describing it as brilliant, excellent, and reliable.... See more

Order

Customers had positive experiences with order, frequently highlighting the ease of the ordering process and... See more

Price

Reviewers consistently express satisfaction with the pricing, often describing them as great, excellent, or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love love love this company. A huge selection at affordable prices. Never experienced any issues with delivery, always super quick next day! And the lovely little chocolate in the package is a nice t... See more

Rated 5 out of 5 stars

Always first class. Great products, best delivery times of any on-line trader How things should be done Can always rely on VapeUK. Many thanks for your excellent service and the complimentary chocol... See more

Rated 5 out of 5 stars

Great reliable service. Free next day delivery was as promised. A nice touch with a free sample vape juice on my first order too. Also included was a complimentary chocolate which had sadly melted... See more

Rated 5 out of 5 stars

Exceptional service every single time. I literally can’t fault anything at all. Great deals top quality goods, very fast and outstanding customer service. Couldn’t be happier. Everyone needs to use th... See more

Company details

  1. Electronic Cigarette Store
  2. Battery Store
  3. Vaporizer Store

About Vape UK

Written by the company

Vape UK is a leading supplier of vaping equipment, and since our inception in 2016, we've been providing a huge range of TPD-compliant vape kits, e-liquids, pods, atomisers and nicotine pouches to cater for every type of vaper.


Delivery and Shipping

FREE Royal Mail Next Day Delivery

We offer a free fully tracked, next-day delivery service with Royal Mail on orders over £20, placed before 9 pm. This is available 7 days a week (excluding bank holidays).

FREE DPD Local & DPD Pickup Next Day Delivery

We also offer free next-day delivery with DPD Local on orders placed before 9 p.m. This is available Sunday to Thursday (excluding bank holidays).

Contact info

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4.9

Excellent

TrustScore 5 out of 5

18K reviews

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Asks customers to review

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4.9

All reviews

(17,919)

9,022 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Fab service

Great communication and help getting the first order arranged. Will definitely be back for more 😁 thanks

4 July 2026
Rated 5 out of 5 stars

Vape juice and pods

I have had an account with vape uk for 4 years now I never use any other vape shops online or walk into in person I can honestly say they are the best vape shop in the whole of the UK always reliable always got stock in especially vape juice and pods I purchase and vape as of when I need it I want to say the new MARYLIQ 20mg/ml pink crystal strawberry ice is the better new flavour than the one previous it has got more flavour to it the ice added to the strawberry evens it out so your not getting it to sweet its just right I have only ever had the mary liquid 20mg strawberry ice liquid since I started vaping 4 years ago I tried others but doesnt agree with me I will continue to be a loyal customer and will always continue to recommend vape uk to people customer service is by far excellent and delivery is quick and easy best vape shop ever 🙂

12 June 2026
Unprompted review
Rated 5 out of 5 stars

My go-to!

I order from VapeUK frequently and they never disappoint, fast next day delivery, they always stock what I need and that little chocolate I get with my order genuinely makes my day, sometimes it's choc orange and sometimes mint chocolate and do I get a thrill at finding out which flavour I got...yes. and it's glorious. Anyway, fab company, always genuine vape products (unlike the weird highstreet shops). Recommend 👏🏻

30 June 2026

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