Vape Superstore Reviews 

35,733
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 5,925 reviews, reviewers overwhelmingly had a great experience with this company. Shoppers frequently highlight the exceptionally fast next-day delivery service, impressive product variety, and reliable stock availability that consistently keeps them coming back to purchase regularly. Buyers also appreciate the highly competitive prices, generous loyalty rewards program, and overall exceptional value for money on all their favorite everyday vaping essentials. Though some customers occasionally encountered unexpected delivery delays or received incomplete orders directly from the warehouse, creating noticeable minor inconveniences, a small group of people also mentioned specific issues such as receiving incorrect product colors, wrong items, or faulty devices that needed professional resolving.

What people talk about most

Delivery service

Clients share positive opinions on delivery_service, highlighting consistently fast and reliable shipping... See more

Product

Reviewers mention positive feedback about product quality, noting great selections, reasonable prices, and... See more

Service

People report positive experiences with service, highlighting fast and reliable delivery often arriving... See more

Order

Consumers find order to be positive, highlighting consistently fast next-day deliveries and easy website... See more

Price

Customers had positive experiences with price, consistently highlighting great values, frequent sales, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm not a heavy vaper so don't spend a lot but I ALWAYS go to vape superstore because their devices last and are very well priced as are their nic salts. Delivery is fantastic [next day]. Also my accr... See more

Company replied

Rated 5 out of 5 stars

Love this company, a lot of variations and deals for vapes and refills. I myself find this site reasonably cheap to bulk order for a few months. They deliver on time 100%. Sometimes order can turn... See more

Company replied

Rated 5 out of 5 stars

Always five. This is just the latest of many reviews from me for Vape Superstore and every time it has been a five. At the risk of repeating myself, they have a huge range, decent prices, generous loy... See more

Company replied

Rated 5 out of 5 stars

Been ordering from this site since covid i believe. Always on time if not earlier. Always a great product when arrived and most importantly some really good deals on liquids. My only minor complaint... See more

Company replied


Company details

  1. Electronic Cigarette Store
  2. Vaporizer Store

About Vape Superstore

Written by the company

At Vape Superstore UK, we pride ourselves on offering the best vaping products in the UK. With the largest selection of e-liquids, vape kits, pods, and accessories online in the UK, we cater to both beginners and experienced vapers alike. Our extensive range includes everything from starter kits and pod systems to advanced sub-ohm devices, as well as a huge variety of premium e-liquids in every flavour profile you can imagine — from classic tobacco and menthol to sweet desserts and fruity blends.

We stock only trusted brands, so you can shop with confidence knowing you're getting high-quality, reliable products every time. Whether you’re looking to quit smoking, switch to a refillable vape, or simply discover new flavours, our expert team is here to help. We’re passionate about vaping and committed to offering outstanding customer service and product knowledge.

Enjoy fast, free next-day delivery on all orders over £20, same day dispatch 7 days a week — up to 10pm Monday to Friday and 3pm at weekends — and earn rewards with every order through our generous loyalty scheme, where you can get up to 7% cashback. Need support? Our customer service team is available 7 days a week to help you with anything you need.

With thousands of verified 5-star reviews, Vape Superstore has built a reputation for quality, service, and trust. Choose Vape Superstore — your one-stop shop for all things vape.

Vape Superstore - Leading Retailer of Vape Equipment and E-liquids

Written by the company

We're committed to making sure our customers are satisfied and happy
We have a strong belief that our customers are what make us; without you we wouldn't be who we are. We're customers as well and we know how we want to be served and the level of service we expect. We strive to provide the very best products available on the market and a customer service level that matches. If you're happy then so are we. We take all feedback on-board, whether that is positive or negative and we're always looking for ways to improve where required. Please share your experience with us.

The Vape Superstore Difference

You're In Store For So Much More....

You're In Store For So Much More....
Unbeatable Vape Deals - Save with multi-buy discounts, bundle deals, and exclusive promotions.

Price Match Promise - Get the best value with our Price Match Guarantee.

Loyalty Program - Earn up to 7% cashback on every order through our Rewards Club. Redeem points for discounts on future purchases.

Fast & Reliable Delivery - Free next-day delivery on orders over £20 (order by 10 PM.)

Help & Guidance - Our Help Centre has all of your questions answered.

Secure Payments - Pay safely using Visa, Mastercard, AMEX or Klarna.

Contact info

Promotion box for Vape Superstore

Join the Vape Rewards Club

Earn Up to 7% Cash Back with all orders placed at Vape Superstore.

4.9

Excellent

TrustScore 5 out of 5

36K reviews

5-star
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4.9

All reviews

(35,733)

5,534 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Excellent choices of salts & aways a…

Excellent choices of salts & aways a good price & frequently have very good sales + free next day delivery so what's not to like

1 August 2026
Vape Superstore logo

Reply from Vape Superstore

Hi Paul,

We hope you are well and thank you very much for your positive review.

Our aim is to have the best prices and service available for vaping products online. It's always great to see that we are achieving this.

We really do appreciate your positive feedback and look forward to continuing this service for you.

Kind Regards,

Vape Superstore

Rated 5 out of 5 stars

Excellent vape shop fantastic choices…

Excellent vape shop fantastic choices great flavors and next day delivery perfect every time Thankyou

27 July 2026
Vape Superstore logo

Reply from Vape Superstore

Hi Sian,

We hope you are well and thank you very much for your positive review.

Our aim is to have the best prices and service available for vaping products online. It's always great to see that we are achieving this.

We really do appreciate your positive feedback and look forward to continuing this service for you.

Kind Regards,

Vape Superstore

Rated 5 out of 5 stars

Easy site to navigate and service is…

Easy site to navigate and service is speedy and efficient .

27 July 2026
Vape Superstore logo

Reply from Vape Superstore

Hi Helen,

We hope you are well.

Thank you so much for the great review. We really do appreciate your loyal custom!

Please let us know if we can be of any assistance at all. Our team is always available to help.

Kind Regards,

Vape Superstore

Rated 5 out of 5 stars

Excellent quality,supernatural reliable…

Excellent quality,supernatural reliable delivery

1 August 2026
Vape Superstore logo

Reply from Vape Superstore

Hi Sandra & Leonard,

We hope you are well.

Thank you so much for the great review. We really do appreciate your loyal custom!

Please let us know if we can be of any assistance at all. Our team is always available to help.

Kind Regards,

Vape Superstore

Rated 3 out of 5 stars

Good customer service.

Can't fault how quickly customer service were as they were quick at replying to my messages. However no notification on delays from the warehouse so delivery arrived later than it should have. The product i had ordered was correct however not the colour I ordered and after the first experience would rather just keep it rather than trying to organise getting the correct colour.

1 August 2026
Vape Superstore logo

Reply from Vape Superstore

Hi Chris,

We hope you are well and thank you for the review and we apologise for the delay in receiving your order.

Please contact us as soon as possible with regards to your order and we will be more than happy to rectify this for you at no additional cost.

We look forward to hearing from you.

Kind Regards,

Vape Superstore

Rated 5 out of 5 stars

Top class store

I’ve been using vape superstore a long time and have never been let down once. Always good products and next day delivery

1 August 2026
Vape Superstore logo

Reply from Vape Superstore

Hi Steven,

We hope you are well.

Thank you so much for the great review. We really do appreciate your loyal custom!

Please let us know if we can be of any assistance at all. Our team is always available to help.

Kind Regards,

Vape Superstore

Rated 5 out of 5 stars

Fast delivery

No1, fast dispatch and delivery.

1 August 2026
Vape Superstore logo

Reply from Vape Superstore

Hi Zsolt,

We hope you are well.

Thank you so much for the great review. We really do appreciate your loyal custom!

Please let us know if we can be of any assistance at all. Our team is always available to help.

Kind Regards,

Vape Superstore

Rated 4 out of 5 stars

Excellent delivery

Service and delivery more than excellent.
Website easy to navigate.
Just disappointed that my usual flavour out of all the flavours was unavailable. Hopefully it will be available soon.

25 July 2026
Vape Superstore logo

Reply from Vape Superstore

Hi Ann,

We hope you are well and thank you very much for the lovely review.

I'm sorry to see that your usual flavour was out of stock, but I can see you managed to place an order for them the other day.

Elf Bar have released a new version, which we have plenty of for future reference - https://www.vapesuperstore.co.uk/products/spearmint-elfa-pro-v2-prefilled-pods-by-elf-bar

If you have any questions, please feel free to contact us and we would be happy to go over options with you.

Kind Regards,

Vape Superstore

Rated 5 out of 5 stars

Perfect quick service

Perfect quick service

1 August 2026
Vape Superstore logo

Reply from Vape Superstore

Hi John,

We hope you are well.

Thank you so much for the great review. We really do appreciate your loyal custom!

Please let us know if we can be of any assistance at all. Our team is always available to help.

Kind Regards,

Vape Superstore

Rated 5 out of 5 stars

Best service

Best service , was so happy see package this morning .order yesterday and get today I was expecting only on Monday so happy thanks ❤️❤️❤️

7 August 2026
Unprompted review
Vape Superstore logo

Reply from Vape Superstore

Hi Kristiana,

We hope you are well and thank you very much for your positive review.

Our aim is to have the best prices and service available for vaping products online. It's always great to see that we are achieving this.

We really do appreciate your positive feedback and look forward to continuing this service for you.

Kind Regards,

Vape Superstore

Rated 5 out of 5 stars

fast service

fast service. even received items on a Sunday. I had one issue and it was sorted very quickly by friendly staff over the phone. highly recommend. Great variety of products too.

31 July 2026
Vape Superstore logo

Reply from Vape Superstore

Hi Tracy,

We hope you are well and thank you so much for the positive review!

We pride ourselves on our Customer Service and understand the importance of resolving any issue as quickly and efficiently as possible.

Kind Regards,

Vape Superstore

Rated 5 out of 5 stars

Amazing it’s Next day delivery

Amazing it’s Next day delivery, I don’t shop anywhere else

1 August 2026
Vape Superstore logo

Reply from Vape Superstore

Hi Haley,

We hope you are well.

Thank you so much for the great review. We really do appreciate your loyal custom!

Please let us know if we can be of any assistance at all. Our team is always available to help.

Kind Regards,

Vape Superstore

Rated 5 out of 5 stars

Order/ Delivery

Very easy to order quick delivery

26 July 2026
Vape Superstore logo

Reply from Vape Superstore

Hi Margaret,

We hope you are well.

Thank you so much for the great review. We really do appreciate your loyal custom!

Please let us know if we can be of any assistance at all. Our team is always available to help.

Kind Regards,

Vape Superstore

Rated 5 out of 5 stars
Vape Superstore logo

Reply from Vape Superstore

Hi Briony,

We hope you are well.

Thank you so much for the great review. We really do appreciate your loyal custom!

Please let us know if we can be of any assistance at all. Our team is always available to help.

Kind Regards,

Vape Superstore

Rated 5 out of 5 stars

Service was great but expensive

Service was great, the only complaint was the product was double the price compared to a lot of other suppliers even with the multi buy deal, I would definitely use them again as my product is difficult to get and they had a good stock.

1 August 2026
Vape Superstore logo

Reply from Vape Superstore

Hi Stuart,

We hope you are well.

Thank you so much for the great review. We really do appreciate your loyal custom!

We are constantly reviewing our prices compared to other online retailers. I will pass on your comments to the relevant team for further review on the purchased items.

Please let us know if we can be of any assistance at all. Our team is always available to help.

Kind Regards,

Vape Superstore

Rated 5 out of 5 stars

excellent service

Always good prices and delivery is always so quick. If there is any issue. They will always fix it for you. This is the best place for me to get anything. Would highly recommend

1 August 2026
Vape Superstore logo

Reply from Vape Superstore

Hi Sophie,

We hope you are well and thank you very much for your positive feedback!

Our aim is to have the best prices and service available for vaping products online. It's always great to see that we are achieving this.

Please let us know if we can be of any assistance at all. Our team is always available to help.

Kind Regards,

Vape Superstore

Rated 5 out of 5 stars

Very quick service

Very quick service

1 August 2026
Vape Superstore logo

Reply from Vape Superstore

Hi Michael,

We hope you are well.

Thank you so much for the great review. We really do appreciate your loyal custom!

Please let us know if we can be of any assistance at all. Our team is always available to help.

Kind Regards,

Vape Superstore

Rated 5 out of 5 stars
Vape Superstore logo

Reply from Vape Superstore

Hi Mand,

We hope you are well.

Thank you so much for the great review. We really do appreciate your loyal custom!

Please let us know if we can be of any assistance at all. Our team is always available to help.

Kind Regards,

Vape Superstore

Rated 5 out of 5 stars

Intuitive site and super fast delivery.

Intuitive site and super fast delivery.

1 August 2026
Vape Superstore logo

Reply from Vape Superstore

Hi Kim,

We hope you are well and thank you very much for your positive review.

Our aim is to have the best prices and service available for vaping products online. It's always great to see that we are achieving this.

We really do appreciate your positive feedback and look forward to continuing this service for you.

Kind Regards,

Vape Superstore

Rated 4 out of 5 stars

Great service goods arrived very…

Great service goods arrived very quickly easy to order

1 August 2026
Vape Superstore logo

Reply from Vape Superstore

Hi Mrs Messenger,

We hope you are well.

Thank you so much for the great review. We really do appreciate your loyal custom!

Please let us know if we can be of any assistance at all. Our team is always available to help.

Kind Regards,

Vape Superstore

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