Bear with me. No problem with the quality of the products, always get a response from customer services. Why not 5 ✨!!!??? Sometimes I have experience of delivery taking a little longer than I wo... See more
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Review summary
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Reviews shaping this summary
Warning do not pay extra for next day delivery. Each time I have ordered from this company I have paid an extra £5.50 for next day delivery they always sent by evri and taken over 4 days to arrive. I... See more
They had a massive selection of items and really well priced it would have been five star if the shipping would have been cheaper
Positives: Quality of vape is very good. Dispatch was incredibly quick. Negative: Ordering on-line wasn't easy. Having recently moved house I couldn't remember if I'd changed my address with my... See more
Company details
Written by the company
Welcome to VapeSourcing UK, your ultimate online hub for an extensive range of vaping products. At VapeSourcing UK, we are committed to providing our customers with the latest and most innovative vaping devices, e-liquids, and accessories from the world's leading brands.
Contact info
China
- vapesourcing.uk
3.6
Average
384 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 69% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from vapesourcing.uk
Thank you for your feedback ,we are honored to provide you a great shopping experience
Thank you again for your 5 star rating
Vapesourcing Team
Not a good experience
My delivery took 2 weeks to arrive and when it finally did my vape started having a horrible burned state after 2 days
I have ordered many times and it was always great experience but my last 3 or 4 orders has had a minimum of 1 faulty vape
24 June 2025
Reply from vapesourcing.uk
Dear customer
Sorry for the unpleasant experience caused, Vapesourcing provide all-round customer service, our customer service department colleague usually reply e-mails or live chats in 8 working hours.
I have informed them to handle your issue in priority, they will reply to you as soon as possible, Please don't worry!
Best regards
Vapesourcing Team
Excellent product and services very…
Excellent product and services very reliable
6 June 2025
Unprompted review
Reply from vapesourcing.uk
Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.
If you have any comments or suggestions regarding the improvement of our products or After-sale service, please let us know.
Best regards
Vapesourcing Team
Good until you have an issue…
Made a few orders through Vapesourcing but after I received a faulty JNR media max vape I won’t be ordering from them again.
Sent them a video clip of the unresponsive screen and asked for a replacement but they didn’t want to know. Not a good way to do business
3 May 2025
Unprompted review
Reply from vapesourcing.uk
Sorry for the unpleasant experience caused, Vapesourcing provide all-round customer service, our customer service department colleague usually reply e-mails or live chats in 8 working hours.
I have informed them to handle your issue in priority, they will reply to you as soon as possible, Please don't worry!
Best regards
Vapesourcing Team
Order never arrived!
Placed an order over a month ago. Still not received it. The company are now no longer responding to any communication. Had to get a refund from my bank! Avoid at all costs!!!
27 May 2025
Unprompted review
Reply from vapesourcing.uk
Sorry for the unpleasant experience caused, Vapesourcing provide all-round customer service, our customer service department colleague usually reply e-mails or live chats in 8 working hours.
I have informed them to handle your issue in priority, they will reply to you as soon as possible, Please don't worry!
Best regards
Vapesourcing Team
Great company, shame about the UK ban
Love this company and the vapes we have got from them. I just wish we could keep buying them after the UK ban.
19 May 2025
Reply from vapesourcing.uk
Thank you for your feedback ,we are honored to provide you a great shopping experience
Thank you again for your 5 star rating
Vapesourcing Team
no problems just a smaller inventory…
no problems just a smaller inventory with less flavours
2 June 2025
Unprompted review
Reply from vapesourcing.uk
Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.
If you have any comments or suggestions regarding the improvement of our products or After-sale service, please let us know.
Best regards
Vapesourcing Team
Great vapes prices and service
Great vapes prices and service. I order regularly with these guys as iv never had any issues. 5 star 🌟
21 May 2025
Reply from vapesourcing.uk
Thank you for your feedback ,we are honored to provide you a great shopping experience
Thank you again for your 5 star rating
Vapesourcing Team
Reply from vapesourcing.uk
Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 4 star rating.
We will continuously improve our service ability to provide you a better experience!
Best regards
Vapesourcing Team
Reply from vapesourcing.uk
Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 4 star rating.
We will continuously improve our service ability to provide you a better experience!
Best regards
Vapesourcing Team
Hi this is very professional company I…
Hi this is very professional company I will definitely buy again thank you so much
20 May 2025
Reply from vapesourcing.uk
Thank you for your feedback ,we are honored to provide you a great shopping experience
Thank you again for your 5 star rating
Vapesourcing Team
Fab site for high puff count
Fab site for high puff count. Really good value, flavours are good loads to choose from. Just would like a bit more variety on the type of vapes available, like the oxbar and polar beast you can no longer get in 5 for £ bundle and we love oxbar and polar beast! But overall very good site.
3 June 2025
Unprompted review
Reply from vapesourcing.uk
Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.
If you have any comments or suggestions regarding the improvement of our products or After-sale service, please let us know.
Best regards
Vapesourcing Team
Vape Sourcing fantastic
Vape Sourcing is a go to.A great variety good prices and excellent delivery.
19 May 2025
Reply from vapesourcing.uk
Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.
If you have any comments or suggestions regarding the improvement of our products or After-sale service, please let us know.
Best regards
Vapesourcing Team
I like the vapes are good quality thank…
I like the vapes are good quality thank you
24 May 2025
Unprompted review
Reply from vapesourcing.uk
Thank you for your feedback ,we are honored to provide you a great shopping experience
Thank you again for your 5 star rating
Vapesourcing Team
Reply from vapesourcing.uk
Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.
If you have any comments or suggestions regarding the improvement of our products or After-sale service, please let us know.
Best regards
Vapesourcing Team
Spent over £50 - All out of stock!
Spent over £50, ordered all fine. Then I've been emailed to say all items I ordered are out of stock and I can either;
Wait for them to come back in stock (which they can't tell me when that will be) or order different products. (If i wanted alternative products, I would have ordered in the first place!)
No offer of a refund - so I've asked for one (but no reply).
Very sloppy - why advertise products if they're out of stock. Not just one item, but my whole bloody basket of 15 ITEMS 🤦♀️🤦♀️
14 May 2025
Unprompted review
Reply from vapesourcing.uk
Sorry for the unpleasant experience caused, Vapesourcing provide all-round customer service, our customer service department colleague usually reply e-mails or live chats in 8 working hours.
I have informed them to handle your issue in priority, they will reply to you as soon as possible, Please don't worry!
Best regards
Vapesourcing Team
No one order off this website I’ve been…
No one order off this website I’ve been waiting since 22 April and they’ve keep telling me it’s been sent out can’t provide me with anything other then a Royal Mail tracking which only shows they have printed a label I’ve asked many of times for a refund and they keep saying wait a while there customer service is terrible been ignoring me the last week instead of giving me a refund they pretty much give you the same automated response on there instagram the will keep delaying you then will stop answering full stop they won’t process you a refund and will make it so hard for a dispute and they will not accept it and make you wait ages they drop ship all there products from china so they don’t have anything in hand absolute joke there customer service works in gmt8+ time and it’s a uk vape website please just go shop with anyone but these people they mess up the order and won’t refund you or respond back and I order my product on the 22 April and is now 13th may amount of times I’ve begged for a refund and they just ignore it they don’t care about you or your mental health or what they are doing to it please anyone just don’t purchase anything from them
13 May 2025
Unprompted review
Reply from vapesourcing.uk
Sorry for the unpleasant experience caused, Vapesourcing provide all-round customer service, our customer service department colleague usually reply e-mails or live chats in 8 working hours.
I have informed them to handle your issue in priority, they will reply to you as soon as possible, Please don't worry!
Best regards
Vapesourcing Team
Great site loads of vapes at great…
Great site loads of vapes at great value well done keep up the good work
10 May 2025
Unprompted review
Reply from vapesourcing.uk
Thank you for your feedback ,we are honored to provide you a great shopping experience
Thank you again for your 5 star rating
Vapesourcing Team
Reply from vapesourcing.uk
Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.
If you have any comments or suggestions regarding the improvement of our products or After-sale service, please let us know.
Best regards
Vapesourcing Team
Great value for money
Great value for money. Fast delivery. Great flavours from a big range.
23 April 2025
Reply from vapesourcing.uk
Thank you for your feedback ,we are honored to provide you a great shopping experience
Thank you again for your 5 star rating
Vapesourcing Team
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