vapesourcing.uk Reviews 384

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 142 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the excellent pricing of products, often finding them much cheaper than alternatives and offering great value for money. Many also appreciate the quick dispatch and fast delivery, with some receiving their orders within a few days. The product quality is generally well-regarded, with a good selection of items available. However, some people were dissatisfied with aspects of the delivery service, noting delays and issues with next-day delivery options not being fulfilled. There are also concerns regarding customer service, with some reporting rude responses, slow communication, and difficulties in resolving issues or obtaining refunds. A few customers experienced problems with product quality, including faulty items and discrepancies in product descriptions, particularly regarding nicotine content.

What people talk about most

Delivery service

People report ambiguous experiences with delivery service, with many praising fast delivery, great... See more

Product

Consumers find product quality to be ambiguous, with many reviewers expressing satisfaction with the products... See more

Order

Users describe ambiguous interactions with order, with many customers reporting significant delays,... See more

Customer service

Customers had ambiguous experiences with customer service, with many reviewers expressing significant... See more

Price

Reviewers mention positive feedback about price, with many customers praising the excellent and great prices... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bear with me. No problem with the quality of the products, always get a response from customer services. Why not 5 ✨!!!??? Sometimes I have experience of delivery taking a little longer than I wo... See more

Rated 4 out of 5 stars

Warning do not pay extra for next day delivery. Each time I have ordered from this company I have paid an extra £5.50 for next day delivery they always sent by evri and taken over 4 days to arrive. I... See more

Rated 4 out of 5 stars

They had a massive selection of items and really well priced it would have been five star if the shipping would have been cheaper

Rated 3 out of 5 stars

Positives: Quality of vape is very good. Dispatch was incredibly quick. Negative: Ordering on-line wasn't easy. Having recently moved house I couldn't remember if I'd changed my address with my... See more


Company details

  1. Electronic Cigarette Store

Written by the company

Welcome to VapeSourcing UK, your ultimate online hub for an extensive range of vaping products. At VapeSourcing UK, we are committed to providing our customers with the latest and most innovative vaping devices, e-liquids, and accessories from the world's leading brands.


Contact info

3.6

Average

TrustScore 3.5 out of 5

384 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 69% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Haven't received order

26 January 2026
vapesourcing.uk logo

Reply from vapesourcing.uk

We sincerely apologized for this inconvenience caused, we will feedback to our customer service, let them to slove your order issue
Best regards
Vapesourcing Team

Rated 3 out of 5 stars

Lost parcel and refund given

Parcel was lost in post and company refunded my payment.

5 February 2026
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

We sincerely apologized for this inconvenience caused, we will feedback to our customer service, let them to slove your order issue
Best regards
Vapesourcing Team

Rated 2 out of 5 stars

Avoid unless you want to wait 10days plus for your order

First the website is okay to order.
Second they make it look like you can contact them through social media like Instagram amd Facebook but they don't answer back as I've placed an order 6 days a go with paying the extra charge for a quicker delivery and still waiting for it to get delivered. Eventually I manage to contact them by email and they did not give any details other than your order is waiting for pick up by a delivery company.

27 January 2026
Unprompted review
vapesourcing.uk logo

Reply from vapesourcing.uk

We sincerely apologized for this inconvenience caused, we will feedback to our customer service, let them to slove your order issue
Can you provide your order number?
Best regards
Vapesourcing Team

Rated 1 out of 5 stars

AVOID SCAM SITE -- I orderd 8 days ago…

AVOID SCAM SITE -- I orderd 8 days ago and have received no update on my order. Only way to contact them is through submitting a contact request. Waited 24 hours and all i got was an email asking me to review the recent support I received. I have not received any support at all. Ive asked for a refund and still no response. Looks like a great cheap site but its a SCAM!!

28 January 2026
Unprompted review
Rated 1 out of 5 stars

23 days and still nothing.

23 days now since I placed the order. item still isn't even trackable in the uk. Very very little response from customer service and they lie about being based in the UK as their web address states Vapesourcing uk.. they aren't. they even have the outright cheek to send me a message yesterday saying just be patient ... most replies I have from them are nothing more than " its been posted" I will never use them again. I am more than happy to wait if need be for an item but at least give good customer service explaining reasons.

22 January 2026
Unprompted review
Rated 1 out of 5 stars

Awful service

Awful service, order 2x hookah lit 150k puff vapes, first thoughts they was okay but then started to notice how quick the battery drops, guessing must be at higher watts, but couldn’t take it out with you as a vape really as wouldn’t last very long at all. Then next problem, the liquid capacity kept dropping dramatically fast for a so called 150k puff vape, I only was using them inbetween each other charge cycles etc, as they took hours to charge, but yeah both 150k vapes, so up to 300k puffs supposably ran out in 2-3 days tops, and considering I paid nearly £50 for 2 of these is very very disappointing, that both of them together couldn’t even out run a 6k vape on its own for me.

29 December 2025
Rated 5 out of 5 stars

Ordered Vaporesso XROS Series Corex 3.0…

Ordered Vaporesso XROS Series Corex 3.0 Replacement Pod Cartridge (4pcs/pack) 3ml, item arrived via Royal Mail in 5 working days and tracking order was easy. This is second order placed with Vapesourcing and I will be using again, the reorder discount covered postage so price was same as local vape stores with the added bonus of getting 3ml pods and not 2ml offered by local stores for same price. The pods are of excellent quality.

8 January 2026
Rated 5 out of 5 stars

Best online vendors

I'm not going to sugar coat my review.
I am a long standing regular customer.
My choice of vape is limited, I guess I'm fussy.
80% of the time my choice is available.
Everything is great, sometimes I feel delivery time may be slightly better but that's me being particular 😂

23 December 2025
Rated 5 out of 5 stars

Trustworthy and never had an issue

I had ordered just a week before christmas, and as an email from them stated within 7 days it was ready for delivery.
However the delivery company had then lost my parcel, and it is only because vapesourcing started an investigation I actually then recoeved an email to say it is ready cor collecting.
I have used vapesourcing for all my yocan products and comms can be slow, but they have always helped me in the best way possible

12 January 2026
Unprompted review
Rated 1 out of 5 stars

The Worst!!!

Hello, I wrote to you before I am still on the reviews. I need some help with getting a refund of my 35.00 USA or get my product. I placed my order on October 30,2025 I have emailed many times and it’s on its way and they tell me to be patient, I order many items from China and never had this issue. It is now January 8,2026 and still nothing any advice would be appreciated. Thank you for reading my complaint.

30 October 2025
Unprompted review
Rated 3 out of 5 stars

Great product/fast dispatch, annoying purchasing format and RUDE support

Positives: Quality of vape is very good. Dispatch was incredibly quick.

Negative: Ordering on-line wasn't easy. Having recently moved house I couldn't remember if I'd changed my address with my bank - I needed to make 3 attempts at purchasing before the AVS was satisfied. Each time the purchase form completely reset, I was unable simply to change the address, I had to enter the whole order from scratch each time.
This meant that there were 3 pending transactions on my bank account, I felt confident that only one would go through but for a period it appeared that I had been billed twice.
I contacted support, praised the quality of the items and the quick dispatch, explained my grievance and asked for a refund of the second payment.
Supports' response was CURT. I would say rude. No 'hi' to begin, no 'regards' at the end just 2 insanely short sentences telling me that I was wrong and to contact my bank. They were correct, I had indeed only been charged once. But the tone of the response was RUDE.

24 November 2025
Rated 1 out of 5 stars

DO NOT ORDER FROM THEM

been waiting for my order since the 24th december its now the 31st december they have said the item has been shipped to me but when royal mail say it was going to be delivered yesterday on the tuesday 30th december the item now says on royal mail tracking that its being returned to sender and i have tried contacting them they have messed me around since not giving me a straight forward answer. this company is stupid and should be shut down

24 December 2025
Unprompted review

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