I ordered twice now and yes it takes some time to arrive but it does arrive. Support could be better but I noticed if you are nice to them they will be nice to you! My advice to them is use package... See more
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Bought 21 times (as far as order history shows), never had an issue. Items were good and came fast. Turned out to be my go-to vape supply store. On the 24th of November, I contacted the delivery c... See more
Says that delivery time is 1-4 working days, I have waited 4 days and on the first day I got email that package is on the way to me, and I think the delivery driver got lost because he has been drivin... See more
Company replied
Ordered a few vapes from them that arrived less than a week ago. Shipping was fast but their customer support is diabolical. One of my devices came faulty with no liquid in them and a faulty battery.... See more
Company details
Written by the company
One of the largest vape stores in Europe. With good delivery prices and a large number of different products in stock. More than 2500 different products are available in our warehouse. Fast delivery to all of Europe from EU warehouses.
Contact info
Germany
- vapesale24.com
Hasn’t replied to negative reviews
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Perfect
Perfect, i received the package as orderded. The service and answering on questions is good!
Logistic is not good and should be…
Logistic is not good and should be better, but communication and problem slowing will is present.
SCAM
Update: waited for 2,5 weeks, after the package came i took it. Fun part is that after 2 inhales the vapes were dead. Have asked about an refund, they said:,,We do not do them" got a coupon insteed for 5 euro. Plot twist: delivery costs 7 euro for me...
last time completely satisfied with the…
last time completely satisfied with the products.. this time only 3 out of 5 vapes work. Message sent. I receive a message that you will not receive a warranty because they do not receive a warranty either, so it is apparently a gamble whether they work or not.. I have doubts. whether I should order again
Very rude customer service
Very rude customer service.
This is an e-mail I got from them:
"Why you are not reading about delivery times and where from coming parcels before you order??
You do not need to contact couriers."
I did not say that I contacted a courier and just asked if there isn't a mistake with my tracking info.
Trustworthy
Placed my order on saturday, vapes were delivered next wednesday. Good communication on site and by mail (track and trace) I live in the Netherlands.
Goods was not delivered
Goods was not delivered, and company asked to pay additional fee for delivery
Very satisfied with the product itself
Very satisfied with the product itself. Great coconut flavours. The only mistake I did was, purchasing on Thursday. Vape store shipped on Friday as promised, but delivery itself got on hold for weekend by Venipak. Arrived on next friday and got on hold once again for a weekend in venipak Estonian terminal. so total time to receive package in Estonia was 11 days after payment. Next time I will make purchase in beginning of the week then it should arrive in 7 days actually. Overall very happy with product and Chat was very helpful and fast to answer on any questions. Salute to the guys who made it happen!
everything went as it should
I live in lapland Finland so i was a bit nervous would this work but everything went smoothly, they dont update your order status before day 5 or something like that so no need to start worrying before that, it took 12 days to lapland, witch isnt super fast but not bad either. All the products were ok.
At first my order didn't go through but…
At first my order didn't go through but the money had still left my account. I contacted the admins and they told me it would take some time for the order to process. Eventually I got the order confirmation ja my order shipped in a week. Customer services were okay but unfortunately one of the vapes was broken. The others works perfectly fine tho.
Best vape shop
Guys who put low stars to this shop own a very little pp;) i have ordered many times and pacage always came to me!!!!
Love it!!!!
Vapesale24
Vapesale24 has excellent customer service and very good products. I would highly recommend it.
Reliable + Very fast shipping
Very fast shipping, good communication and great customer support. Arrived quickly to the Netherlands with UPS! Recommended!!
I always use this company.
I always use this company.
Good quality and good prices, and big choice.
Always in time orders. If I have/had any issues they always sorted professionally out my problems.
I like it
I like it. Deliver on time. Support answers fast and actually helps.
I have used this company many times and…
I have used this company many times and am completely happy with the service, quality product at very competitive prices any problems I have had have been sorted out politely and professionally I will definitely be using them in the future .
The best store I've ever shopped in
The vapesale24.store best store I've ever shopped in, I didn't believe you would come back. But you have done an amazing job and the prices are even better than before.
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