Vaperzcloud Reviews 

Top tier service and top tier products. That is why VC are my go to company for vaping products.
Great assistance from Will. Happy vaper

Absolutely great service.

I had a problem that was corrected swiftly, the communication and service was top notch!
Best in the business.

Great customer service, was very helpful with my questions and were speedy with the reply! Couldn't ask for more when it comes to customer service, thanks guys! Top company

Highly recommend vaperz cloud any vapers who hasn't tried hammer of God 400 mod and Valkyrie XL RTA 40mm tank to give them a go both are well worth there prices wont find better quality and the customer service from Aaron the operations manager is exceptionally sorts any type of issues out with speed and customer focus as his priority.

Fantastic customer service, my issue was resolved and i cant thank vapers cloud enough. Make the best devices their quality in my opinion is unrivalled

I had an issue with my SAN AIO that was absolutely of my own doing - an unfortunate dropping incident caused a PCB issue. I reached out to VaperzCloud to request some support around replacement parts so I could fix the device.

Despite a slight delay in responding to my request due to unforseen circumstances, Brian couldn't have been more helpful and supported me in resolving my issue there and then. 2 days later, the replacement part arrived as promised and the device is back up and running.

Excellent service and a clear drive to resolve customer problems, even if they are of their customer's own making! A sign of a quality company in my book. Thank you.

Simply awsome customer support and service from Vaporz Cloud from my experience.

Bought two San AIO mods, and had one of them starting to act up and switch on and off within 5-6 weeks.

Contacted VaporzCloud.uk and had a very swift response from Aaron Mills.

Aaron handled my issue from start to end. First we tried fixing the mod, but when it didn't work out, new parts were shipped immediately and I now have two running mods again.

In my opinion you only know the service level of a company once you run into an issue. And it is 5 stars from me.

I would recommend Vaporz Cloud to anyone looking for new vaping equipment!

Claus Holst
Denmark

Very service-oriented shop, I made an inquiry there that didn't necessarily have anything to do with the shop. Nevertheless, I was helped immediately. We recommend!

Unbelievably amazing customer service from Vaperz Cloud 🤩 Ryan couldn’t have been more helpful when it came to a problem with my San AIO and he was so quick at getting back to me.
He sent out replacement parts and they came the very next day

Thank you so much again Ryan, I really do appreciate your help 😃

Very helpful customer service. Needed a part for my Valhalla rda that wasn’t available anywhere and they sent it within 2days. Excellent

Had a dreadnought for Xmas, I'd asked for it having read reviews.

Started using it and it leaked like something from 10-12 years ago. Horrible mess. Emailed them and a very helpful guy spotted a potential issue. This did indeed reduce the leaking but not eliminate it and was still quite bad.

I'd read in the reviews that you can use falcon coils with the dreadnaught to In effect turn it into a sub ohm tank.

So I emailed again asking which ones to use to be told falcon 2 coils by a Ryan Wilton. I ordered these and hoped to be able to enjoy the tank finally.
No they're the wrong coils another £10 down the drain and their only response was to buy more coils.

Won't be buying anymore of their products no matter how rave the reviews as their customer service is non existant.

Fantastic service and amazing prices, I bought the odin v2 from them and upon checking out was given a code for nearly £30 off the mod, i ordered it on the 14th of December at 10pm (so close enough to Christmas for me to be a little worried about postage) and it was dispatched on the 15th and arrived on the 16th. I was so happy with the service and the amazing deal I was given that upon receiving my mod on the 16th and having saved on it I immediately ordered a second, fully expecting and willing to pay full price as the site didn't show any kind of sale on so I wasn't expecting one as I thought the discount I was given was maybe a gift for my first purchase with them and setting up an account, but once again to my surprise upon check out I was given a code for nearly £30 off. I don't know if they were running a sale that just wasn't being shown on the item page or if I just got very lucky and it's somthing they randomly do from time to time for customers upon checkout but either way I couldn't be happier. The mod itself is absolutely solid, very well made, easy to use, has every setting you could need if you're anything from a beginner just getting off pod kits and disposables to a full on vaping master, battery life is great even only using 18650's instead of the 21700's which it can also use and most important it hits like a truck

To put it in short if you've skimmed this for a quick answer, this company is amazing, super fast dispatch, communication from them was timely for information like tracking number for my package and the product itself is of the highest quality. I can say without the shadow of a doubt I will be buying my next RTA from them as I already have one in mind and I just wish they sold everything I need so I never had to use another site, imo 5 stars isn't enough for this company and I wish I could give more. Buy with absolutely confidence

Great place to order from! Customer service is fast at responding and my order shipped to me in 7days counting I ordered late on the 11th of October & received it yesterday the 17th! I highly recommend them!! I’ll definitely order from them again! Thanks for the great product too! The Odd Job rba boro & bridge!!

Excellent customer service care, really appreciate fast service, 5 stars ***** enjoying Odin vape mod,Regards Paul.

Their products have been horrible they rush the mods into production and they come out default, and yet they sell them at a high price range and when you wanna return it or exchange it, they give you a hard time and want you to smash the screen and take a picture when you have submitted a picture and video of a product not working. I am not looking for something for free as when they had offered a replacement. I asked where do I send the default one and they did not respond. I am not smashing a mod and having pieces of fly at my face. Know that. That is absurd. I have no issue returning the default product with a prepaid, postal label i’ve been waiting almost a month now for the replacement as the button on the new odin v 2 are stuck. I cannot use the mod. I only had it 4 days before the buttons got stuck they admitted that production, for the first batch was a rush so why give me issues returning a default product.

I'm not usually one to leave reviews but i wanted to make the effort and take the time to thank the team at Vaperzcloud.uk after some exceptional customer service they have just provided me. Aaron Mills was my main point of contact and I cant fault him one bit with how he dealt with my reason for contact.

Vapours cloud went iver and above to sort an issue i had.
I ordered a RTA from one of thrre distributors it arrived with a small but significant part missing. Once i spoke to them they sent it out same day. Great company

What a RDA the valhalla is a beast of a tank and best flavour I've had from anything I've owned, don't understand about people saying about customer service, I emailed them about my order and received email from them next day ,do yourself a favour if your into your vaping for flavours get this RDA you won't find any better

These guys are amazing, it's simple as that.
Yes, the customer service can sometimes take some time to get back to you when they're busy, but they're running a very busy company here. When conversation does begin it's bouncing back and forth within minutes, I've had no issues whatsoever outside using a bit of patience and common sense.
Products are innovative and cutting edge, prices are what they are, you're paying for top quality kit here, not mass production rubbish.

I highly recommend vaperz cloud, a brilliant company with staff who have a true passion for what they do.

Clive.