The product supplied was of the customary high quality and the delivery was? Well I disagree with the description as express delivery. I would call it Hyper-Drive. Only Scottie on the Enterprise cou... See more
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Good variety of options on offer with a competitive price. Quick delivery and carefully packaged. The best option for me on-line for these kind of products. 5 stars business.
Vape Mountain has proved, over the years, to be a reliable and efficient on line company. My orders are delivered swiftly and securely packaged. Highly recommend them.
Love Vape Mountain! Have been using them for years now. They dispatch within 24 hours so order arrives very quickly. Competitive prices and a vast range of quality products.
Company details
Written by the company
Vape Mountain sells vaping and electronic cigarette products from around the world. Shop for the finest flavours at great prices with fast delivery.
Vape Mountain
Written by the company
- Free Delivery Available
- We offer free UK delivery on ALL orders over £20. This way, you can stock up on your favourite flavours from the brands you love with ease.
- Save On Bulk Purchases
- We offer money-saving deals on a wide range of refill cartridges, cartomisers and pods. This makes it easier (and cheaper!) for you to buy the refill flavours you love in bulk.
- Brands You Can Trust
- We've years of experience working with popular vaping brands, so we're confident that you'll find your preferred e-cigarette from a name you can trust.
- Product Experts
- Whether you're new to vaping or you're a seasoned vaper, our dedicated team of product experts are on hand to help. If you'd like any information about any of our products, whether that's about device compatibility, flavour profiles, or any of our bulk offers, our customer care team are here to help. You may also find our Knowledge Centre useful, where you can find a wealth of information about vape brands, e-cigarette devices, and where in the world you can vape.
Contact info
Unit 6 Union Court, Union Road, SW4 6JP, London, United Kingdom
- 020 7501 1108
- helpdesk@vapemountain.com
- vapemountain.com
4.7
Excellent
542 reviews
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Quick easy fast service
27 September 2023
Ordering use refill pods was straightforward and…
Ordering was straightforward and simple. Order arrived a couple of days later!!
26 September 2023
Great value for money and quick…
Great value for money and quick delivery, thank you
21 September 2023
Good price fast delivery
20 September 2023
There was an error with delivery
There was an error with delivery. But they dealt with it quickly and efficiently. Will use again. Excellent customer service given
25 September 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Hi product fantastic but would like 10…
Hi product fantastic but would like 10 pack bundle rather than 5 pack more cost effective also delivery could be a little quicker.regards customer.
18 September 2023
Reply from Vape Mountain
Dear Viviene,
Thank you for taking the time to provide your feedback.
I have checked with other suppliers and indeed with the manufacturer and unfortunately, they do not provide this item in larger packs.
We use the Royal Mail Tracked 48 delivery service, so orders are usually delivered within 48 hours of being dispatched.
We can provide a next day courier service for a small additional fee, so if this will be helpful to you. please let us know.
Additionally, order with a value greater than £150 are sent by the next day courier service with no additional charge.
I hope this helps, but please do let me know if you need anything further.
Kind regards,
Tony
VapeMountain.com
Love Vape Mountain
Love Vape Mountain! Have been using them for years now. They dispatch within 24 hours so order arrives very quickly. Competitive prices and a vast range of quality products.
18 September 2023
Haven't received my order yet that I…
Haven't received my order yet that I placed a week ago
I did receive an email 4 days after order was placed to day they were out of stock bit confused as to how my order my placed if no stock was available
22 September 2023
Reply from Vape Mountain
Dear Mrs Fisher-Mack,
Thank you for taking the time to provide your feedback.
I am very sorry for the delay with the delivery of your order.
I have checked with the manufacturer and there has been a slight delay with the delivery to us, but we expect to be able to dispatch your order shortly.
We expect that the changes we have made with the manufacturer will mean that we will avoid delays such as this in future.
Thank you very much for your patience and understanding and please do let us know if you need any further assistance.
Kind regards,
Tony
VapeMountain.com
Easy to order and quick delivery
22 September 2023
Easy to order and prompt service
14 September 2023
quick easy and good price
4 August 2023
Great communication
7 September 2023
Easy and clear website
Easy and clear website, loyalty points on purchases and speedy well packaged delivery. Good communication between time of purchase and delivery. All the goods I've received have been of good quality.
3 September 2023
Great service and fast delivery
20 August 2023
Excellent communication
Excellent communication, when Vape Mountain expected my delivery to be longer than their usual delivery time they emailed me with a new delivery date, which was only a few days longer. I have now received another email and they will be delivered in the next couple of days. Really good communication, well done.
23 August 2023
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